Ramamurthy Nagar Bengaluru Karnataka Operations associate Jobs – 2927 Open Jobs Today

Customer Support Associate (Non-Voice)
Laundryheap —Bengaluru, Karnataka
- Weekend availability
- Customer service
- English
- Analysis skills
- Health insurance
Quick apply
10d
Senior Associate-Clinical Operations
Elanco —Bengaluru, Karnataka
- Full-time
- Microsoft Word
- Bachelor's degree
- Travel
Associate, Operations General
StoneX Group —Bengaluru, Karnataka
- Hybrid work
- Finance
- Bachelor's degree
- Travel
Compliance Associate
GREAT KAPITAL —Bengaluru, Karnataka
- ₹6,50,000 - ₹8,00,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Analysis skills
Quick apply
Asset & Wealth Management Operations - Private Lending Ops - Associate - Bengaluru
Goldman Sachs —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
7d
Operations Executive - Customs & Foreign Trade
Bosch Group —Bengaluru, Karnataka
- Part-time
- English
- Microsoft Office
- Master's degree
Quick apply
2d
Procurement Operations New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
Associate Manager, Margin Operations
Standard Chartered —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid sick time
7d
Record to Report Operations New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Finance
- Master's degree
- Presentation skills
Associate - HRO - Recruitment Operations 5A
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
Customer Success Associate
Material Depot —Bangalore City, Bengaluru, Karnataka
- ₹4,50,000 - ₹5,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health insurance
- Cell phone reimbursement
Quick apply
Procurement Operations Associate Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Management
- Project management
- Organisational skills
Specialist - SCM - Logistics Support 4A
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Master's degree
- Bachelor's degree
Quick apply
Capital Markets Operations New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Office
- Finance
- Master's degree
Associate, Payments Operations (US Market)
Elanco —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
SCS Product Support Analyst, Associate
Infor —Bengaluru, Karnataka
- Weekend availability
- Hospitality
- Software troubleshooting
- Customer service
- Flexible schedule
Procurement Operations Associate-Voice
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Supply Chain Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Bachelor's degree
- Data entry
Associate Program Manager
MoveInSync —Bengaluru, Karnataka
- ₹7,00,000 - ₹8,50,000 a year
- Full-time
- Microsoft Excel
- Engineering
- SQL
Quick apply
20h
Contract Associate - NRR 4542
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Customer Support Associate (Non-Voice)

Laundryheap -
Bengaluru, Karnataka

Quick apply

Job details

Full-time
10 days ago

Benefits

Health insurance

Qualifications

Live chat
Customer service
English
Analysis skills
Customer support

Full job description

Founded in 2014, Laundryheap is one of the young, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 14+ countries, including the UK, the US, and the UAE. Our aim is to grow further, and we want you to be part of it!

We are looking for an energetic and detail-oriented individual to work for us in our overseas office (Bengaluru, India). As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns (mostly nights).

You’ll make a difference:

The Customer Support Associate will be responsible for communicating with customers and ensuring that an appropriate response/solution is given to all issues, concerns, questions, and compliments to guarantee customer satisfaction and brand loyalty.

The roles & responsibilities can be broadly outlined as follows:

Responding accurately and timely through all communication channels, including email / live chat.
Maintaining customer contact for all conversations escalated.
Ensuring high standards of tone and language in all written and verbal communications to customers and internal stakeholders.
'Acting as an ambassador for Laundryheap, using knowledge of the organization / our offerings to promote Laundryheap positively at any given opportunity.
Liaising with all stakeholders to resolve customer complaints in the most efficient and effective manner, referring issues using the correct escalation procedures.
Creating invoices through the online ordering system.
Achieving relevant KPIs that allow us to drive business results and improve the overall customer experience.
Planning, prioritizing and maintaining a busy workload efficiently, whilst ensuring excellent customer satisfaction is maintained throughout the year.
Working closely with account managers to ensure the customer’s needs are exceeded and feedback is communicated to all stakeholders.

Minimum Skills Required:

Relevant years of experience should be between 2-5 years.
2+ years of experience in customer service and escalation management (Chat/Email).
High Proficiency in English (both spoken and written).
Prior contact with Intercom or any other relevant software.
Email / live chat customer support experience.
Proficient in Google Sheets skills.
Exceptional analytical and organizational skills.
Experienced in the investigation of quick resolution and escalation.
To-do attitude and problem-solving state of mind.
Strong multitasking skills in a high-energy environment.
Customer-oriented.
Be flexible and supportive of the team.

Desired Skills & Experience:

Former experience in a tech start-up.
Able to continually seek improved ways of working.
Experience of working in a fast-paced, customer service environment.
Analytical with an understanding/ passion for data-driven decisions.
Empathetic and passionate with a desire to develop.
Speed, flexibility, and agility.
Ability to work independently in a rapidly changing environment.

Work Schedule and Patterns:

9-hour shift (8 working hours)
5 days a week, including nights and weekends (2 week-offs based on rota)
Office-based role

Why join us?

Be part of a fast-growing global company with opportunities to learn and grow
Work in a collaborative environment where your ideas are heard and valued
Gain exposure to international markets and complex customer operations
Competitive salary package + Shift allowance
Comprehensive health insurance coverage

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

Quick apply

Refine Your Search

operations associate jobs in ramamurthy nagar bengaluru karnataka

Customer Support Associate (Non-Voice)

Senior Associate-Clinical Operations

Associate, Operations General

Compliance Associate

Asset & Wealth Management Operations - Private Lending Ops - Associate - Bengaluru

Operations Executive - Customs & Foreign Trade

Procurement Operations New Associate

Associate Manager, Margin Operations

Record to Report Operations New Associate

Associate - HRO - Recruitment Operations 5A

Customer Success Associate

Procurement Operations Associate Manager

Specialist - SCM - Logistics Support 4A

Capital Markets Operations New Associate

Associate, Payments Operations (US Market)

SCS Product Support Analyst, Associate

Procurement Operations Associate-Voice

Supply Chain Operations Associate

Associate Program Manager

Contract Associate - NRR 4542

I want to receive the latest job alerts for operations associate in ramamurthy nagar bengaluru karnataka

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