Navi Mumbai Maharashtra Customer solutions specialist Jobs – 124 Open Jobs Today

Chief Specialist, Technical Information System
People range overseas —Kurla, Mumbai, Maharashtra
- ₹10,00,000 - ₹15,00,000 a month
- Full-time
- Master's degree
- Analysis skills
- Project management
- Cell phone reimbursement
- Flexible schedule
Quick apply
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Receivable Specialist
Dow —Navi Mumbai, Maharashtra
- Full-time
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- English
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Salesforce Tester
Cover-More —Navi Mumbai, Maharashtra
- Full-time
- Hybrid work
- Salesforce
- SDLC
- Health insurance
- Paid time off
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Wintel Admin L1
JRK Infotech —Navi Mumbai, Maharashtra
- Full-time
- Windows
- Bachelor's degree
- JavaScript
Activations Specialist
Navarino —Navi Mumbai, Maharashtra
- Full-time
- English
- Bachelor's degree
- Business Administration
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Talent Acquisition Specialist
Sciative Solutions —Navi Mumbai, Maharashtra
- Master's degree
- Bachelor's degree
- MBA
Content & UI Specialist
Cover-More —Navi Mumbai, Maharashtra
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- HTML
- Health insurance
- Paid time off
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13d
Network & Svcs Operation Specialist
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Management
- Computer networking
Junior PR Specialist
Zen3 Info Solutions —Navi Mumbai, Maharashtra
- Social media management
- English
- Agile
Coil Tool Specialist
Schlumberger —Navi Mumbai, Maharashtra
- Engineering
- Bachelor's degree
- Diploma
Salesforce Marketing & Data Cloud Specialist
Capgemini Sogeti —Navi Mumbai, Maharashtra
- Salesforce
- SQL
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6d
License Compliance Specialist
Trimble —Navi Mumbai, Maharashtra
- Online application
- Sales
- Salesforce
- English
10d
Senior Payments Ops Specialist
Redpin —Navi Mumbai, Maharashtra
- Data analysis skills
- Finance
- Bachelor's degree
Quick apply
13d
Configuration Management Specialist- Manufacturing/ERP/NPI
Therm-x India Engineering and Manufacturing Pvt. Ltd. —Andheri, Mumbai, Maharashtra
- ₹21,500 - ₹45,000 a month
- Full-time
- Azure
- CAD
- ERP systems
- Paid time off
- Work from home
Quick apply
Salesforce Marketing Cloud & Personalization Specialist
Capgemini —Navi Mumbai, Maharashtra
- SQL
- JavaScript
- APIs
- Health insurance
Salesforce Marketing Cloud & Personalization Specialist 1
Capgemini Sogeti —Navi Mumbai, Maharashtra
- Salesforce
- SQL
- JavaScript
- Health insurance
6d
Process Engineer
Schlumberger —Navi Mumbai, Maharashtra
- Microsoft Excel
- English
- Presentation skills
Salesforce Marketing Cloud & Personalization Specialist
Capgemini Sogeti —Navi Mumbai, Maharashtra
- SQL
- JavaScript
- APIs
- Health insurance
6d
Project Control Specialist II
Worley —Navi Mumbai, Maharashtra
- Bachelor's degree
- Leadership
- Communication skills
Customer Support Specialist
Glory Power Solutions Pvt Ltd —Thane, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Commuter assistance
- Health insurance
Quick apply

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Chief Specialist, Technical Information System

People range overseas
Kurla, Mumbai, Maharashtra

Quick apply

Job details

Full-time
₹10,00,000 - ₹15,00,000 a month
10 days ago

Benefits

Provident Fund
Cell phone reimbursement
Flexible schedule
Food provided
Paid sick time

Qualifications

Mechanical engineering
Maximo
SAP
Aerospace Engineering
Information Systems
Master's degree
Analysis skills
Project management
Quality assurance
Bachelor's degree
Document management systems
Information management

Full job description

Airlines and Aviation

Job Title

Chief Specialist – Technical Information Systems

Department

Engineering / Technical Services

Reports To

Head of Engineering / Director of Technical Services

Job Summary

The Chief Specialist – Technical Information Systems is responsible for the governance, administration, optimization, and continuous improvement of technical information systems that support aircraft maintenance, engineering, and regulatory compliance. This role ensures the integrity, availability, and accuracy of technical data, maintenance documentation, engineering records, and digital technical publications while supporting operational efficiency and airworthiness requirements.

The position works closely with Engineering, Maintenance, Quality Assurance, Continuing Airworthiness Management Organization (CAMO), Flight Operations, OEMs, regulatory authorities, and IT to ensure technical information systems meet operational and compliance requirements.

Key Responsibilities

Lead the administration and continuous improvement of aviation technical information systems and engineering databases.
Manage electronic technical publications, maintenance manuals, illustrated parts catalogs, wiring diagrams, and aircraft documentation.
Ensure timely incorporation and distribution of revisions to OEM manuals, service bulletins, airworthiness directives, and other technical publications.
Maintain the integrity, accuracy, security, and accessibility of engineering and maintenance data.
Oversee configuration management of technical documentation and ensure document version control.
Support maintenance planning, reliability, engineering, and CAMO functions through effective technical information management.
Coordinate implementation of new digital technologies, document management systems, and technical information platforms.
Liaise with aircraft manufacturers, OEMs, software vendors, and regulatory authorities regarding technical data requirements.
Ensure compliance with applicable aviation regulations, including ICAO, EASA, FAA, and local Civil Aviation Authority requirements.
Develop and maintain procedures, standards, and policies governing technical information management.
Support audits conducted by aviation authorities, customers, and quality assurance teams.
Analyze system performance and recommend process improvements to enhance operational efficiency.
Lead system upgrades, data migration projects, and implementation of new technical information solutions.
Train and mentor engineering and maintenance personnel on technical information systems and digital documentation tools.
Collaborate with IT to ensure cybersecurity, system availability, disaster recovery, and business continuity for technical information systems.
Monitor system performance, licensing, vendor support agreements, and service-level compliance.
Prepare reports, dashboards, and key performance indicators related to technical information management.

Qualifications

Bachelor's degree in Aeronautical Engineering, Aerospace Engineering, Mechanical Engineering, Information Systems, Computer Science, or a related discipline.
Master's degree is an advantage.
Professional certifications in aviation maintenance, project management, IT service management, or information management are desirable.

Experience

Minimum 8–12 years of experience in aviation engineering, maintenance, CAMO, or technical records management.
At least 3–5 years in a leadership or specialist role managing aviation technical information systems.
Experience working with commercial airlines, MRO organizations, aircraft manufacturers, or aviation regulatory authorities.
Proven experience managing electronic technical publications and maintenance information systems.

Technical Knowledge

Aircraft Maintenance Information Systems (MIS)
Electronic Technical Publications (ETP)
Maintenance Planning Systems
Engineering Document Management Systems
Configuration Management
Technical Records Management
Reliability Programs
Continuing Airworthiness Management (CAMO)
Airworthiness Directives (ADs)
Service Bulletins (SBs)
Engineering Orders (EOs)
Minimum Equipment List (MEL)
Configuration Deviation List (CDL)
Technical Publications Management
Data Governance
Digital Documentation Standards

Knowledge of Aviation Systems

Experience with one or more of the following is desirable:

AMOS
TRAX
Ramco Aviation
Swiss-AS AMOS
Ultramain
SAP
IBM Maximo
Boeing Toolbox
Airbus World
OEM technical publication portals

Competencies

Leadership and team management
Strategic thinking
Technical problem-solving
Project management
Analytical skills
Attention to detail
Risk management
Stakeholder management
Change management
Effective communication
Process improvement
Decision-making
Customer focus

Regulatory Knowledge

Strong understanding of:

ICAO Standards and Recommended Practices (SARPs)
EASA Part-M, Part-CAMO, and Part-145
FAA maintenance regulations
Local Civil Aviation Authority regulations
Safety Management Systems (SMS)
Quality Management Systems (QMS)
Continuing Airworthiness requirements

Key Performance Indicators (KPIs)

Technical information availability and system uptime
Timeliness of technical publication revisions
Accuracy of engineering and maintenance records
Audit findings related to technical documentation
Compliance with regulatory requirements
User satisfaction with technical information systems
Successful implementation of system enhancements
Reduction in document processing times
Data quality and integrity metrics
System performance and reliability

Working Relationships

Internal

Engineering
Maintenance
CAMO
Technical Records
Quality Assurance
Safety
Flight Operations
Supply Chain
Information Technology

External

Aircraft manufacturers (OEMs)
Regulatory authorities
Software vendors
MRO providers
Industry partners
Technical publication providers

Preferred Attributes

Strong understanding of digital transformation within aviation engineering.
Ability to manage complex technical information across multiple aircraft fleets.
Experience leading cross-functional projects involving engineering and IT.
Excellent organizational and documentation management skills.
Commitment to safety, regulatory compliance, and continuous improvement.
Ability to work effectively in a fast-paced, safety-critical aviation environment.

Pay: ₹1,000,000.00 - ₹1,500,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Food provided
Paid sick time
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

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