Edapalli Kerala Front office manager guest Jobs – 21 Open Jobs Today

Front Office Receptionist
Infomakel Solutions —Kaloor, Kochi, Kerala
- ₹12,000 - ₹15,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
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3d
Front Office Receptionist
Infomakel Solutions —Kaloor, Kochi, Kerala
1–3 years of experience in front office, student counseling, admissions, customer service, or related roles. Counsel prospective students and parents regarding…
₹12,000 - ₹15,000 a month
Quick apply

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Front Office Receptionist

Infomakel Solutions
Kaloor, Kochi, Kerala

Quick apply

Job details

Full-time
₹12,000 - ₹15,000 a month

Qualifications

Customer service
Malayalam
English
Academic counselling
Local language
Microsoft Office
Presentation skills
Bachelor's degree
Conversion optimisation
Communication skills

Full job description

We are seeking a dynamic and customer-focused Front Office Executive cum Student Counselor to manage front desk operations while providing guidance and counseling to prospective and current students. The ideal candidate should possess excellent communication skills, a professional demeanor, and the ability to assist students throughout the admission and enrollment process.

Key ResponsibilitiesFront Office & Administrative Duties

Welcome and assist students, parents, visitors, and guests professionally.
Handle incoming phone calls, emails, WhatsApp messages, and walk-in inquiries.
Manage reception operations and maintain visitor records.
Schedule appointments, counseling sessions, and meetings.
Maintain student records, documents, and administrative files.
Coordinate with academic and administrative departments for smooth operations.
Ensure the reception area is organized and presentable at all times.

Student Counseling & Admissions

Counsel prospective students and parents regarding courses, career opportunities, eligibility criteria, and admission procedures.
Understand student requirements and recommend suitable programs.
Guide students through the admission and enrollment process.
Follow up with leads, inquiries, and prospective students to maximize conversions.
Explain course details, fee structures, scholarships, and payment options.
Maintain inquiry and admission data in CRM or student management systems.
Achieve admission and enrollment targets set by the management.
Conduct orientation and support sessions for newly admitted students.

Required Qualifications

Bachelor's degree in any discipline.
1–3 years of experience in front office, student counseling, admissions, customer service, or related roles.
Freshers with excellent communication and interpersonal skills may also apply.

Required Skills

Excellent communication and presentation skills.
Strong counseling and relationship-building abilities.
Customer-oriented and student-focused approach.
Proficiency in MS Office and CRM software.
Good organizational and multitasking skills.
Ability to work under targets and deadlines.

Preferred Skills

Experience in educational institutions, colleges, universities, or training centers.
Knowledge of admission processes and educational programs.
Ability to communicate fluently in English and Malayalam (or local language).

Key Performance Indicators (KPIs)

Student inquiry-to-admission conversion rate.
Number of admissions achieved.
Student and parent satisfaction.
Follow-up effectiveness and response time.
Accuracy of records and administrative documentation.

Salary

As per qualifications and experience.

Reporting To

Admissions Manager / Academic Coordinator / Principal

Working Hours

As per institute operating schedule.

Experience Preferred: 1–3 years in Educational Counseling, Admissions, Front Office, Customer Relations, or Academic Support.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

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