Uttar Pradesh Sr servicenow Jobs – 68 Open Jobs Today

SeniorAdministrator - ServiceNow,JavaScript
HCLTech —Lucknow, Uttar Pradesh
- Software troubleshooting
- Analysis skills
- JavaScript
6d
Business Sys. Analysis Senior Specialist
NTT Ltd —Noida, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Excel
- Azure
ServiceNow Senior Technical Architect
Wipro Limited —Greater Noida, Uttar Pradesh
- Scripting
- IT
- AI
Sr Technical Lead-App Development
BirlaSoft —Noida, Uttar Pradesh
- Continuous improvement
- APIs
9d
Sr Tower Lead (Tools & Automation)
HCLTech —Noida, Uttar Pradesh
- Computer networking
- Python
2d
Track Lead - ServiceNow,JavaScript
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Analysis skills
- JavaScript
- Agile
2d
Head - Cyber Security
inMorphis —Noida, Uttar Pradesh
- Full-time
- Windows
- Computer networking
- Agile
Axway B2B Module Lead-Service Support
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Java
- SQL
- AWS
Technical Lead (Support & Operations)
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Full-time
- Azure
- Microsoft Outlook
- Customer service
8d
Sr. Java Engineer
Invokhr —Budaun District, Uttar Pradesh
- Rotational shift
- Oracle
- Java
- SQL
Quick apply
Senior AWS Platform Engineer
Persistent —Newara, Uttar Pradesh
- DevOps
- SQL
- AWS
Senior / Lead DevOps Engineer
3Clogic —Noida, Uttar Pradesh
- Full-time
- Remote
- DevOps
- Databases
- AWS
Specialist, Financial Operations
Pearson —Noida, Uttar Pradesh
- Full-time
- Oracle
- Microsoft Office
- Finance
Systems Integration Specialist Advisor
NTT Ltd —Noida, Uttar Pradesh
- Azure
- Master's degree
- AWS
Senior Associate Server Health and Monitoring Administrator
apexanalytix —Noida, Uttar Pradesh
- Weekend availability
- Oracle
- SQL
- Bachelor's degree
- Flexible schedule
Quick apply
Systems Engineering Specialist - Tanium
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Engineering
- Windows
- APIs
Senior - Cyber Transformation
KPMG —Noida, Uttar Pradesh
- Full-time
- Azure
- Oracle
- Java
Senior Software Engineer
Infinite Computer Solutions Ltd. —Noida, Uttar Pradesh
- Bachelor's degree
- JavaScript
- Electrical Engineering
ITOM Senior Developer
Alcor —Noida, Uttar Pradesh
- Full-time
- Remote
- Bachelor's degree
- APIs
- Agile
Senior Technology Operations Analyst
Clarivate —Noida, Uttar Pradesh
- Weekend availability
- Microsoft Powerpoint
- Computer Science
- Customer service
3d

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SeniorAdministrator - ServiceNow,JavaScript

HCLTech -
Lucknow, Uttar Pradesh

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Job details

6 days ago

Qualifications

ITIL Certification
Software troubleshooting
SOAP
Analysis skills
JavaScript
Angular
APIs
ServiceNow
Front-end development
Root cause analysis
Communication skills

Full job description

Lucknow, Uttar Pradesh
Job Summary
The Sr Administrator for Tools & Automation plays a crucial role in delivering advanced technical support and troubleshooting for ServiceNow (SNOW) applications. This position is dedicated to ensuring optimal performance and security of tools, driving positive customer feedback through effective incident resolution and proactive measures.
Key Responsibilities
1. Provide Advanced Technical Support For Snow Administration By Implementing Best Practices And Troubleshooting Techniques To Resolve Complex Incidents, Ensuring Adherence To Quality Standards And Regulatory Requirements.
2. Conduct Root Cause Analysis On Escalated Incidents, Leveraging Javascript And Rest/Soap Api Integrations To Develop Effective Solutions For Technical And Security Issues.
3. Manage And Update The Knowledge Base, Ensuring That Documentation Is Current And Comprehensive, While Also Training And Coaching Analysts To Enhance Their Support Capabilities.
4. Resolve Complex Support Tickets Within Agreed Slas By Collaborating With Cross-Functional Teams, Maintaining Security Posture, And Ensuring Seamless Operations.
5. Foster A Positive Customer Experience By Achieving First Call Resolution And Minimizing Rejected Resolutions And Case Reopens, While Effectively Addressing Security Threats.
Skill Requirements
1. Proficient In Snow Administration And Support With Solid Experience In Javascript.
2. Strong Understanding Of Rest And Soap Apis For Integration And Automation Tasks.
3. Excellent Analytical Skills For Root Cause Analysis And Problem-Solving.
4. Familiarity With Angular Js For Front-End Development And User Interface Enhancements.
5. Effective Communication Skills For Training And Coaching Team Members.

Other Requirements
1. Servicenow Certified System Administrator (Optional But Valuable).
2. Itil Foundation Certification (Optional But Valuable)
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