Lajpat Nagar Delhi Delhi Salesforce administrator Jobs – 50 Open Jobs Today

Salesforce Senior Developer
NTT Ltd —Noida, Uttar Pradesh
- Salesforce
- AWS
- APIs
Data Analyst 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Oracle
Quick apply
Senior Administrator - Microsoft PowerBI,Windows Powershell, Python
HCLTech —Noida, Uttar Pradesh
- Microsoft Excel
- Azure
- Computer Science
9d
Senior Salesforce Architect
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Salesforce
- DevOps
- Analysis skills
- Health insurance
Sr. Specialist - F&A - MDM 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Salesforce
- ERP systems
- English
Quick apply
4400294-Lead Assistant Manager
EXL Service —Gurugram, Haryana
- Full-time
- Salesforce
- SQL
- APIs
Business Development Executive – Hospital Sales | Healthcare SaaS | Field Sales
QuickSync —Delhi, Delhi
- ₹4,00,000 - ₹8,00,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Master's degree
Quick apply
Sr Business Application Analyst
Moody's —Gurugram, Haryana
- Salesforce
- Bachelor's degree
- AI
3d
Dialer manager
ComparePolicy.com —Noida, Uttar Pradesh
- Full-time
- Salesforce
- Windows
- Bachelor's degree
Sr Software Engineer (4-6 yrs in Salesforce Devops/ Metadata API)
Gartner —Gurugram, Haryana
- Email
- Hybrid work
- Computer Science
- Salesforce
- DevOps
2d
IT - Sr Systems Engineer (SFDC Business Systems Analyst)
Cadence Design Systems —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Sales
- Salesforce
Lead / Sr. AWS Connect Developer with Salesforce Service Cloud
EPAM Systems, Inc. —Gurugram, Haryana
- Salesforce
- Java
- Master's degree
- Health insurance
- Paid time off
2067877-Manager
EXL Service —Gurugram, Haryana
- Full-time
- Salesforce
- Java
- JavaScript
Senior Business Analyst
360 DC Group —Noida, Uttar Pradesh
- Salesforce
- Presentation skills
- APIs
Quick apply
IT- Staff Systems Engineer (SFDC Dev 1)
Cadence Design Systems —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Software troubleshooting
- Salesforce
241389-Manager
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
SF - Release Manager with Experience Cloud
NTT Ltd —Delhi, Delhi
- Azure
- Salesforce
- Agile
677685-Senior Manager
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Technical Lead
HyTechPro —Noida, Uttar Pradesh
- Full-time
- Salesforce
- Agile
Sales Manager - Cochlear Implants | Delhi
Cochlear Ltd —Delhi, Delhi
- Full-time
- Management
- Salesforce
- Engineering

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Salesforce Senior Developer

NTT Ltd -
Noida, Uttar Pradesh

Apply Now

Job details

Qualifications

Data migration
Salesforce
Application development
SOAP
AWS
REST
Natural language processing
APIs
ETL
Customer support
GraphQL
AI
Communication skills
Analytics

Full job description

Service Cloud

Minimum 5+ years of work experience in Salesforce.com Projects

Key Skills Responsibilities:

Highly experienced in Administration and application development using Salesforce.com, with deep expertise in Service Cloud implementations for enterprise clients.
Proven track record in successfully delivering end-to-end Salesforce projects with focus on customer service excellence and agent productivity.

Core Expertise (Service Cloud Focus):

Service Cloud Features: Hands-on experience with Service Console, Omni-Channel routing, AWS Chat integration, CTI (Computer Telephony Integration), Case Management, Email-to-Case, Knowledge Management, and AI-driven bot implementations (Einstein Bots / Agentforce-powered conversational bots) for enhanced customer support.
Agentforce: Strong knowledge and implementation experience of Agentforce to improve service agent productivity, drive automation, and streamline service operations.
Skilled in building customer-centric solutions leveraging Service Cloud best practices including SLA tracking, entitlement processes, escalation rules, and service contracts.
Knowledge of analytics, reports, and dashboards for Service Cloud to monitor KPIs like case resolution time, agent performance, and customer satisfaction.

Development Integration Skills:

Experienced in developing and maintaining Apex Classes, Triggers, Visualforce Pages, Lightning Web Components (LWC), and Flows to deliver custom solutions.
Proficient in implementing system integrations with external platforms using REST/SOAP APIs, AWS, CTI connectors, middleware tools, and Platform Events for real-time communication and data exchange.
Expertise in customizing Salesforce with objects, workflows, process builder, roles, profiles, sharing rules, validation rules, and page layouts.
Strong understanding of Salesforce Governor Limits and experience in optimizing code to meet performance and scalability requirements.

Deployment Data Management:

Responsible for deployment lifecycle management using Copado and Change Sets.
Experienced in data migration and cleansing activities using Apex Data Loader and other ETL tools.

Agentforce Conversational AI:
Practical experience working with Agentforce to design intelligent agent workflows, automate case handling, and improve agent efficiency through AI-assisted recommendations and summarization.
Experience in building, configuring, and deploying bots to handle common service requests, including:

Designing conversational flows and dialog management
Integrating bots with backend systems via APIs
Enabling seamless handoff between bots and live agents via Omni-Channel
Leveraging NLP capabilities for intent recognition and customer interaction automation
Continuous improvement of bot performance using analytics and feedback loops

Other Skills:

Experience in designing and consuming GraphQL APIs to optimize data retrieval, reduce payload size, and improve performance in complex integrations.
Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.
Strong project discipline with experience in managing deliverables, timelines, and cross-functional collaboration.
Effective team player with the ability to work efficiently under pressure and within tight deadlines.
Excellent communication and stakeholder management skills.

Certifications (Preferred):

Salesforce Certified Service Cloud Consultant
Salesforce Administrator / Platform Developer certifications

Apply Now

Refine Your Search

salesforce administrator jobs in lajpat nagar delhi delhi

Salesforce Senior Developer

Data Analyst 5B

Senior Administrator - Microsoft PowerBI,Windows Powershell, Python

Senior Salesforce Architect

Sr. Specialist - F&A - MDM 4C

4400294-Lead Assistant Manager

Business Development Executive – Hospital Sales | Healthcare SaaS | Field Sales

Sr Business Application Analyst

Dialer manager

Sr Software Engineer (4-6 yrs in Salesforce Devops/ Metadata API)

IT - Sr Systems Engineer (SFDC Business Systems Analyst)

Lead / Sr. AWS Connect Developer with Salesforce Service Cloud

2067877-Manager

Senior Business Analyst

IT- Staff Systems Engineer (SFDC Dev 1)

241389-Manager

SF - Release Manager with Experience Cloud

677685-Senior Manager

Technical Lead

Sales Manager - Cochlear Implants | Delhi

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