Chennai Tamil Nadu Agent Jobs – 695 Open Jobs Today

Team Lead – Claims Service
DHL —Chennai, Tamil Nadu
- English
- Analysis skills
- Bachelor's degree
- Health insurance
- Paid time off
Call Centre Agent
Advanced Grohair & Gloskin clinic —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Real Estate Consultant (Chennai)
DN assets —Chennai, Tamil Nadu
- From ₹20,000 a month
- Part-time
- Hybrid work
- Internship
- Communication skills
- Commuter assistance
- Flexible schedule
Quick apply
5d
RECRUITMENT MANAGER (Real Estate Agent Recruitment)
Hanu Reddy Realty —Chennai, Tamil Nadu
- ₹7,00,000 - ₹9,00,000 a year
- Full-time
- English
- Human resources
- Recruiting
Customer Relationship Officer - Insurance/TPA
Link-K Insurance TPA Pvt Ltd —Anna Nagar, Chennai, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Cell phone reimbursement
Quick apply
Client service agent
Corelead interactive pvt ltd —Chennai, Tamil Nadu
- ₹10,429.65 - ₹34,187.98 a month
- Full-time
- Customer service
- English
- Master's degree
- Commuter assistance
- Paid time off
Quick apply
Product & Process Trainer
DoctorC —Velachery, Chennai, Tamil Nadu
- ₹35,000 - ₹44,000 a month
- Full-time
- Hybrid work
- English
- Human resources
- Training & development
- Paid sick time
Quick apply
Air Freight Specialist
Skyfer Logistic —Chennai, Tamil Nadu
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
Quick apply
Quality Supervisor – Domestic Banking Collections
eGrove Systems Corporation —Chennai, Tamil Nadu
- ₹25,000 - ₹29,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick apply
1d
Pricing Executive-Air Exports
La Freightlift Pvt Ltd —Alandur, Chennai, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Bachelor's degree
- In-person
Quick apply
Assistant Manager – Telecom Technical Support
Futuretech corporate solutions —Guindy, Chennai, Tamil Nadu
- ₹3,50,690.33 - ₹15,79,080.83 a year
- Full-time
- CRM software
- Supervising experience
- Bachelor's degree
Quick apply
Capital Markets Operations New Associate
Accenture —Chennai, Tamil Nadu
- Full-time
- Analysis skills
- Communication skills
Operations Executive – Ocean & Air Freight
SAMJIN GLOBAL LOGISTICS INDIA PVT LTD —Nungambakkam, Chennai, Tamil Nadu
- From ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
3d
Export pricing executive
Ocean sky global logistics —Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Bachelor's degree
- In-person
- Work from home
Quick apply
Call Centre Team Leader
Good insurance brokers pvt ltd —Chennai, Tamil Nadu
- ₹3,60,000 - ₹4,50,000 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
20h
Track Lead - Cisco Contact Center
HCLTech —Chennai, Tamil Nadu
- Azure
- Software troubleshooting
- Salesforce
11h
Import Documentation Executive ( Customs House Agent Industry)
VAS India Consulting —Chennai, Tamil Nadu
- ₹20,000 - ₹35,000 a month
- Email
- In-person
Quick apply
2d
Ground Operations Lead -Chennai (Contractual)
Flix —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
9d
Import & Export Operation executive
PDS International Pvt ltd —Guindy, Chennai, Tamil Nadu
- ₹18,000 - ₹20,000 a month
- Full-time
- Bachelor's degree
- In-person
- Commuter assistance
- Paid time off
Quick apply
Automation Expert, Retail Business Services
ADCI MAA 15 SEZ - K20 —Chennai, Tamil Nadu
- Full-time
- Computer Science
- DevOps
- SQL

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Team Lead – Claims Service

DHL -
Chennai, Tamil Nadu

Apply Now

Job details

Benefits

Health insurance
Paid time off

Qualifications

Supply chain
Logistics
English
Analysis skills
Bachelor's degree
Organisational skills
Communication skills
German

Full job description

DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development; we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

Are you an idea generator who is passionate about innovation and dynamic markets? Do you enjoy developing business and driving projects forward? Are you looking for a responsible position where you can actively help shape the future? Then we should get to know each other!

Become part of a unique corporate culture defined by a respectful working environment, inspiring colleagues, strong team spirit, and a hands-on mentality. Join us and bring your ideas to life!

Role Context

The Claims Service function plays a critical role in ensuring a fair, transparent, and efficient handling of customer claims. By assessing liability cases and managing compensation processes, we directly contribute to customer satisfaction, cost control, and compliance with legal and contractual requirements.

The Claims Service team is responsible for handling customer compensation claims that arise from shipment-related complaints by analyzing shipment data, system information, and contractual conditions. These claims are captured via Customer Service and require detailed investigation using operational data, contractual frameworks, and internal policies. Further, the claims team assesses liability based on defined legal and commercial frameworks, calculate compensation, and document decisions in a structured and auditable manner.

As a Team Lead, you ensure consistent decision-making, high-quality case handling, and efficient workflows. You act as the interface between operations, customer service, and legal teams, ensuring alignment and continuous improvement across processes.

Key Responsibilities

As a team lead, you provide functional leadership of a Claims Service team (claims agents) and are responsible for its operational performance and continuous development.

One of your core responsibilities is to ensure the accurate, timely, and compliant handling of compensation claims. You oversee case processing and actively contribute to operational claim handling, including managing complex investigations yourself, while acting as escalation point for high-value or sensitive cases.

You structure and facilitate team meetings and case discussions, ensuring knowledge sharing, alignment on standards, and consistent decision-making.

You actively contribute to the development and optimization of processes, policies, and research workflows to improve efficiency and quality.

You plan and coordinate workload distribution within the team, ensuring that SLAs, quality standards, and productivity targets are met. At the same time, you maintain transparency on team performance and operational risks.

You report directly to department management, preparing relevant insights, highlighting trends, and deriving actionable recommendations to improve performance and reduce claims volume.

Education & Experience

Required:

Bachelor's or Postgraduate degree in any discipline.
Minimum of 6 years of experience in a corporate environment, with at least 2 years as a team lead or project manager.
Business fluent English

Preferred:

Certified German Language proficiency: Business fluency at B2 level or above (certified) – written and spoken
Experience in liability assessment, claims handling, or investigation-based processes
Background in parcel, logistics, or supply chain operations
Experience working with CRM or case management systems
Experience balancing quality, productivity, and compliance in operational environments

Skills

Strong analytical and problem-solving skills with attention to detail
Independent, structured, and responsible working style
Strong organizational skills and ability to manage multiple priorities
Excellent communication and stakeholder management skills
Ability to lead, motivate, and develop a team
High level of ownership, accountability, and decision-making capability
Flexibility and willingness to take on new topics and drive improvements
Natural aptitude for systems and ability to quickly understand and apply new processes

Working Conditions

Schedule: Standard Indian business hours.
Work model: On site
Training: Initial onboarding and training program
Global Collaboration: May require occasional work outside of standard hours.
Performance Metrics: Measured through quality of decisions, SLA adherence, productivity, and customer satisfaction

Benefits:

Annual Leave: 42 days of paid leave in addition to public/national holidays.
Medical Insurance: Coverage for self, spouse, and two children. Option for voluntary parental insurance (parents or parents‑in‑law) at a nominal premium, including pre‑existing conditions.

Apply Now

Refine Your Search

agent jobs in chennai tamil nadu

Team Lead – Claims Service

Call Centre Agent

Real Estate Consultant (Chennai)

RECRUITMENT MANAGER (Real Estate Agent Recruitment)

Customer Relationship Officer - Insurance/TPA

Client service agent

Product & Process Trainer

Air Freight Specialist

Quality Supervisor – Domestic Banking Collections

Pricing Executive-Air Exports

Assistant Manager – Telecom Technical Support

Capital Markets Operations New Associate

Operations Executive – Ocean & Air Freight

Export pricing executive

Call Centre Team Leader

Track Lead - Cisco Contact Center

Import Documentation Executive ( Customs House Agent Industry)

Ground Operations Lead -Chennai (Contractual)

Import & Export Operation executive

Automation Expert, Retail Business Services

I want to receive the latest job alerts for agent in chennai tamil nadu

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