Uttar Pradesh Radiology Jobs – 22 Open Jobs Today

Receptionist
NIAC PVT. LTD —Greater Noida, Uttar Pradesh
- ₹8,597.79 - ₹24,002.73 a month
- Full-time
- Customer service
- Bachelor's degree
- In-person
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Receptionist

NIAC PVT. LTD
Greater Noida, Uttar Pradesh

Quick apply

Job details

Full-time
₹8,597.79 - ₹24,002.73 a month
11 days ago

Qualifications

Customer service
Bachelor's degree
Diploma
Cash handling
Billing
Communication skills

Full job description

Primary Responsibilities1. Patient Registration (OPD & IPD)

Register new OPD and IPD patients in the Hospital Information System (HIS).
Verify patient identity and required documents.
Generate UHID/MRD numbers for new patients.
Update patient demographics and contact details.

2. OPD Management

Schedule, reschedule, and confirm doctor appointments.
Manage OPD queue and patient flow.
Coordinate with consultants regarding appointment timings.
Guide patients to the respective consultation rooms and departments.
Inform patients about consultation fees and required investigations.

3. IPD Admission & Discharge

Process patient admissions efficiently.
Complete admission documentation and consent forms.
Coordinate room/bed allocation with the nursing department.
Inform the billing and admission departments regarding admissions.
Assist patients during discharge and coordinate with billing for final clearance.
Ensure discharge documents are handed over to patients.

4. Billing & Payment

Generate OPD consultation bills.
Coordinate IPD advance deposits and billing.
Collect payments and issue receipts.
Guide patients regarding insurance, TPA, and cashless procedures (if applicable).
Coordinate with the finance department for billing queries.

5. Patient Coordination

Welcome patients and visitors professionally.
Provide information regarding hospital services.
Assist patients in locating departments such as Radiology, Laboratory, Pharmacy, ICU, OT, and Wards.
Coordinate with doctors, nursing staff, and support departments.

6. Telephone & Communication

Attend incoming calls professionally.
Handle appointment inquiries.
Transfer calls to relevant departments.
Record and forward messages accurately.

7. Documentation

Maintain admission and discharge registers.
Maintain OPD appointment records.
Ensure all patient records are complete and accurate.
Maintain confidentiality of patient information.

8. Coordination with Departments

Nursing Department
Billing Department
Laboratory
Radiology
Pharmacy
ICU & Emergency
Operation Theatre (OT)
Insurance/TPA Desk
Medical Records Department (MRD)

9. Patient Experience

Handle patient complaints politely.
Escalate unresolved issues to the Front Office Manager/Administration.
Ensure a smooth patient journey from registration to discharge.
Maintain a courteous and professional attitude at all times.

10. Compliance

Follow hospital SOPs and NABH guidelines.
Maintain patient confidentiality.
Ensure proper grooming and professional behavior.
Follow duty rosters, attendance, and hospital policies.

Skills Required

Excellent communication skills
Customer service orientation
Knowledge of Hospital Information System (HIS)
Basic billing and cash handling
Documentation skills
Ability to work under pressure
Multitasking and coordination skills

Qualification

Graduate in any discipline.
Diploma/Certification in Hospital Administration or Front Office (preferred).
1–3 years of experience in a hospital front office (Freshers may also apply).

Pay: ₹8,597.79 - ₹24,002.73 per month

Work Location: In person

Quick apply

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