Durgapur West Bengal Graduate graduate Jobs – 32 Open Jobs Today

Trainer – Customer Support – Durgapur, India
Fusion CX —Durgapur, West Bengal
- Customer service
- Microsoft Office
- Bachelor's degree
Senior Accountant
Hariom Polypacks Limited —Raniganj, West Bengal
- From ₹50,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Quick apply
9d
Telecalling Specialist
STATPRO FINTECH PVT LTD —Durgapur, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Customer Support Representative – Voice Support (English & Hindi) – Durgapur, India
Fusion CX —Durgapur, West Bengal
- Rotational shift
- Customer service
- English
- Communication skills
Mining Field executive
Shree vardanam metaliks —Durgapur, West Bengal
- ₹5,000 - ₹12,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Team Leader
Technext Technosoft —Durgapur, West Bengal
- Full-time
- Bachelor's degree
- Communication skills
Sales & Client Relations Executive
Shree City —Durgapur, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- English
- Bachelor's degree
- Data entry
- Cell phone reimbursement
Quick apply
Sales Representative
UNILAX PAINTS PVT LTD —Paschim Bardhaman District, West Bengal
- From ₹15,000 a month
- Full-time
- Sales
- Bachelor's degree
- In-person
- Commuter assistance
- Cell phone reimbursement
Quick apply
13d
Field Sales Executive - Durgapur
Rentokil Initial —Durgapur, West Bengal
- Full-time
- Bachelor's degree
- Computer networking
- MBA
- Health insurance
Quick apply

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Trainer – Customer Support – Durgapur, India

Fusion CX -
Durgapur, West Bengal

Apply Now

Job details

Qualifications

Customer service
Microsoft Office
Bachelor's degree
Customer support
Communication skills

Full job description

Fusion CX is hiring an experienced Trainer to join our growing customer support operations in Durgapur. If you are a graduate with at least two years of training experience in BPO or customer service environments and are passionate about coaching and performance development, this is your opportunity to contribute to a company known for valuing people, learning, and long-term growth. Whether you’re seeking a trainer role in the customer service industry or exploring a rewarding job in Durgapur that leverages your facilitation skills to make an impact, your next chapter begins here. Apply now!

Job Description

Key Responsibilities

Conduct new hire training, refresher courses, and process-specific upskilling sessions for customer support teams.
Deliver interactive, structured, and learner-centric training sessions aligned with process and service objectives.
Monitor training effectiveness and track individual trainee performance through assessments and regular feedback.
Collaborate with Operations, Quality, and HR teams to address performance gaps and tailor interventions.
Maintain accurate training records, performance logs, and feedback documentation.
Provide post-training floor support and drive a continuous learning culture through coaching and refreshers.
Ensure that training content aligns with client expectations and internal compliance standards.

Job Requirements

A graduation in any stream is mandatory
Minimum 2 years of experience in a training role within a BPO or customer support environment
Strong facilitation, communication, and presentation skills
Ability to manage classroom dynamics and support diverse learning styles
Proficient in MS Office tools and basic reporting
An understanding of contact center performance metrics and service quality benchmarks is preferred.

Why Join Fusion CX?

At Fusion CX Durgapur, we believe training is not just about onboarding; it’s about empowering careers and elevating service excellence. As a Trainer, you will be part of a performance-driven, learning-centric environment where your role is critical to shaping success on the floor.

Be part of a supportive team that values your expertise and leadership in training.
Access structured growth pathways, learning tools, and cross-functional collaboration.
Work in a professionally managed, people-first workplace that prioritizes capability building.
Join a company that is growing rapidly and offers real recognition for your impact.
Work from a well-connected, modern office in Durgapur.

Looking for a meaningful training opportunity or a growth-oriented job in Durgapur where your experience and skills make a difference? Apply now and build the future with Fusion CX.

Apply Now

Refine Your Search

graduate graduate jobs in durgapur west bengal

Trainer – Customer Support – Durgapur, India

Senior Accountant

Telecalling Specialist

Customer Support Representative – Voice Support (English & Hindi) – Durgapur, India

Mining Field executive

Team Leader

Sales & Client Relations Executive

Sales Representative

Field Sales Executive - Durgapur

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