Punjagutta Hyderabad Telangana Operations manager Jobs – 254 Open Jobs Today

Corporate Impact Operations Manager
Blackbaud —Hyderabad, Telangana
- Full-time
- Analysis skills
- AI
- Communication skills
Deputy Manager- Sales Operations & Analyst
PepsiCo —Hyderabad, Telangana
- Remote
- Microsoft Powerpoint
- Customer service
- Computer literacy
Assistant Manager - Sales & Operations
PepsiCo —Hyderabad, Telangana
- Remote
- CRM software
- Microsoft Excel
- Finance
Group Operations Manager - Service Delivery Management
HCLTech —Hyderabad, Telangana
- PMP
- Project management
- Organisational skills
3d
Global Technical Operations Manager
SEI Investments —Hyderabad, Telangana
- Full-time
- Oracle
- Analysis skills
- Financial services
- Health insurance
- Paid time off
Team Leader - Operations
WEBFURTHER INDIA PRIVATE LIMITED —Hyderabad, Telangana
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Management
- Bachelor's degree
- In-person
Quick apply
Deputy Manager - Operations (Field & Delivery)
AIT Worldwide Logistics, Inc. —Hyderabad, Telangana
- Online application
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
3d
Solar Operations Manager
ASTHRA PROJECTS GROUP —Hyderabad, Telangana
- ₹25,000 - ₹40,000 a month
- Full-time
- Bachelor's degree
- Team management
- In-person
- Commuter assistance
- Health insurance
Quick apply
Operations Manager / Key Accounts Manager
ARK India —Hyderabad, Telangana
- Weekend availability
- Management
- Inventory control
- PMP
- Flexible schedule
Team Leader - Operations
Technotask Business Solutions —Hyderabad, Telangana
- ₹30,000 - ₹40,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Operations Manager
Gupio —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Flexible schedule
- Paid sick time
Quick apply
11d
Assistant Manager -Sales & Operations
PepsiCo —Hyderabad, Telangana
- Remote
- CRM software
- Microsoft Excel
- Finance
Operations Manager – EV Two-Wheeler & Auto Rental
Cosmo Carrying .Pvt . Ltd. —Hyderabad, Telangana
- ₹20,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
- Health insurance
- Paid time off
Quick apply
Delivery Operations Associate Manager-Messaging
Accenture —Hyderabad, Telangana
- Full-time
- Project management
- Communication skills
3d
Operations Manager
IntouchCX —Hyderabad, Telangana
- Full-time
- Google Suite
- 12th Pass
- Bachelor's degree
Supply Chain Operations Senior Manager
Accenture —Hyderabad, Telangana
- Full-time
- English
- SQL
- Analysis skills
Manager – Operations
Softobiz Technologies —Hyderabad, Telangana
- Full-time
- Human resources
- AI
Associate Manager -Sales & Operations
PepsiCo —Hyderabad, Telangana
- Remote
- Finance
- Master's degree
- Bachelor's degree
Business Operations Manager
Khethari AgriTech Private Limited —Hyderabad, Telangana
- From ₹40,000 a month
- Full-time
- Marketing
- English
- Master's degree
Quick apply
3d
KYC Operations Team Lead - Business
Wise —Hyderabad, Telangana
- From ₹12,30,000 a year
- Full-time
- Management
- English
- Finance
Quick apply

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Corporate Impact Operations Manager

Blackbaud -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Forecasting
B2B
SaaS
AI
Communication skills

Full job description

We’re looking for a collaborative, customer‑obsessed, and operationally disciplined leader to serve as the Corporate Impact operations leader in India. In this role, you will manage and grow teams across Customer Success, Professional Services, and Support, ensuring high‑quality delivery, consistent customer experience, and tight partnership with global leadership. You’ll help shape how Corporate Impact scales globally, building strong operational foundations, elevating service delivery, and ensuring that our India‑based employees are empowered, engaged, and driving impact for our customers.

What you'll do:

Lead & Grow the Corporate Impact India Operations Team

Serve as the senior‑most Corporate Impact leader in India, aligning teams to global priorities, ensuring operational excellence, and representing the organization internally and externally.

Build, mentor, and develop high‑performing teams across Success, Services, and Support—driving a culture grounded in empathy, customer‑first thinking, collaboration, and continuous learning.

Partner with global Corporate Impact leaders to remove operational blockers, strengthen process consistency, and ensure readiness for modernization, platform upgrades, and new product initiatives.

Ensure India operations are fully integrated into Corporate Impact’s global operating model, contributing to planning, forecasting, and cross‑functional alignment.

Champion Customer Experience Across Functions

Reinforce a customer‑first culture, ensuring India‑based teams understand how their work influences renewals, satisfaction, retention, and long‑term customer value.

Own SLAs, delivery standards, and quality execution, overseeing implementations, support workflows, case handling, and customer interactions to ensure consistent, high‑quality, and on‑time delivery.

Manage customer‑facing operational roles, including those responsible for account health, escalations, churn‑risk identification, and service consistency; providing coaching, performance management, and development.

Lead India‑based escalation management, coordinating across functions to drive timely resolution and clear communication with customers and internal stakeholders.

Digital Innovation, AI Enablement & Operations Excellence

Drive innovation across operations, identifying opportunities to streamline workflows, shorten cycle times, and improve quality through automation, tooling, and new operating models.

Champion AI‑enabled capabilities; including automation, personalization, digital success motions, and insights‑driven decision‑making to improve customer experience and operational scale.

Act as a key feedback conduit by synthesizing insights from Customer Success, Services, Support, and customers to inform product direction, feature gaps, and process improvements.

Implement and mature operational excellence frameworks, including standardized SOPs, KPI dashboards, RCA practices, continuous improvement cycles, and pilot‑to‑scale experimentation within the India GCC.

Represent Corporate Impact Culture in India

Foster an inclusive, high‑engagement environment where employees feel connected to Corporate Impact’s mission and empowered to grow meaningful careers at Blackbaud.

Serve as a cultural ambassador, modeling empathy, collaboration, ownership, and customer‑first thinking across your teams and the broader India organization.

Champion talent development and mobility, ensuring India‑based employees have access to mentorship, visibility with global leadership, and clear pathways for growth.

Build a purpose‑driven, cohesive team environment, recognizing excellence, celebrating wins, and strengthening ties with global peers to ensure alignment and shared success.

What You’ll Bring

7+ years of experience in a customer‑facing B2B SaaS environment, including 3+ years leading teams in operations, customer success, services delivery, or support.

Proven success leading India‑based or globally distributed functions for a multinational organization, supporting diverse customer segments across regions and time zones.

Deep understanding of SaaS operations and customer lifecycle excellence, including SLAs, escalations, quality frameworks, journey optimization, and process improvement.

Strong analytical and strategic planning skills, with the ability to interpret customer health signals, churn indicators, and performance data; and translate insights into clear, actionable strategies.

Demonstrated ability to build, coach, and develop high‑performing teams, fostering accountability, customer centricity, and measurable improvements in operational and customer success metrics.

Experience optimizing digital touchpoints and scaled engagement models, including segmentation, lifecycle interventions, and AI‑enabled workflows.

Exceptional communication and influencing skills, able to collaborate effectively within a global, matrixed environment and present confidently from front-line to executive-leve

Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube

Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Apply Now

Refine Your Search

operations manager jobs in punjagutta hyderabad telangana

Corporate Impact Operations Manager

Deputy Manager- Sales Operations & Analyst

Assistant Manager - Sales & Operations

Group Operations Manager - Service Delivery Management

Global Technical Operations Manager

Team Leader - Operations

Deputy Manager - Operations (Field & Delivery)

Solar Operations Manager

Operations Manager / Key Accounts Manager

Team Leader - Operations

Operations Manager

Assistant Manager -Sales & Operations

Operations Manager – EV Two-Wheeler & Auto Rental

Delivery Operations Associate Manager-Messaging

Operations Manager

Supply Chain Operations Senior Manager

Manager – Operations

Associate Manager -Sales & Operations

Business Operations Manager

KYC Operations Team Lead - Business

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