Tarnaka Hyderabad Telangana Call center Jobs – 315 Open Jobs Today

Service Team Lead II (QC)
Uber —Hyderabad, Telangana
- Full-time
- Remote
- Hospitality
- Google Suite
- Management
21h
Customer Relationship Executive (CRE)
KALAKAR INDIA —Gachibowli, Hyderabad, Telangana
- ₹15,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- 12th Pass
Quick apply
4d
Sr Administrator (Support & Operations)
HCLTech —Hyderabad, Telangana
8d
Telesales Executive
Onwords Automation Private Limited —Hyderabad, Telangana
- ₹25,000 - ₹40,000 a month
- Full-time
- CRM software
- English
- Bachelor's degree
Quick apply
HYD|COX-TS|28-Jul-26
TGBPL TP India - IBU —Hyderabad, Telangana
- Full-time
- Remote
- Software troubleshooting
- Work from home
7d
Collections Representative
Optum —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health insurance
13d
Outbound Sales Executive
Instalimb India —Hyderabad, Telangana
- ₹30,000 - ₹45,000 a month
- Full-time
- CRM software
- Sales
- English
- Health insurance
- Paid time off
Quick apply
Telesales Executive
Touchstone Foundation —Banjara Hills, Hyderabad, Telangana
- From ₹20,000 a month
- Full-time
- English
- In-person
- Food provided
Quick apply
7d
Call Center Executive
Advanced Grohair & Gloskin clinic —Hyderabad, Telangana
- ₹15,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
Tele Marketing Executive
Diyos Infotech Pvt Ltd —Hyderabad, Telangana
- ₹15,000 - ₹25,000 a month
- Full-time
- B.Sc
- Microsoft Office
- Master's degree
- Health insurance
- Paid sick time
Quick apply
7h
Telemarketing Executive
KALAKAR INDIA —Gachibowli, Hyderabad, Telangana
- ₹15,000 - ₹30,000 a month
- Full-time
- English
- Microsoft Office
- 12th Pass
Quick apply
4d
Telesales Executive
Ally Spaces Private Limited —Hyderabad, Telangana
- ₹15,000.00 - ₹28,754.02 a month
- Full-time
- English
- Computer skills
- In-person
- Cell phone reimbursement
Quick apply
4d
TeleSales Executive
Young India Housing —A. S. Rao Nagar, Hyderabad, Telangana
- English
Telesales Executive
UNIQUE PLACEMENT AND MANAGEMENT SERVICES —Madhapur, Hyderabad, Telangana
- ₹17,000 - ₹27,000 a month
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
1d
Quality Analyst-Call Center-JNTU
TOOT DENTAL —KPHB Colony, Hyderabad, Telangana
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
11d
Telesales Executive
Hearing Solutions Pvt Ltd —Jubilee Hills, Hyderabad, Telangana
- ₹16,000 - ₹25,000 a month
- Full-time
- CRM software
- Customer service
- English
- Health insurance
Quick apply
3d
Telesales Executive
ONWORDS SMART SOLUTIONS —Hyderabad, Telangana
- ₹20,000 - ₹35,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
Junior Analyst, FP&A
IntouchCX —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- 12th Pass
- Analysis skills
Administrator - Incident Management, ServiceNow
HCLTech —Hyderabad, Telangana
6d
Bot Quality Analyst
IntouchCX —Hyderabad, Telangana
- Full-time
- Customer service
- English
- AI

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Service Team Lead II (QC)

Uber -
Hyderabad, Telangana

Apply Now

Job details

Full-time
21 hours ago

Qualifications

Hospitality
Google Suite
Management
Customer service
Project management
Mentoring
Computer networking
Communication skills

Full job description

About the role and team

The Community Operations organization at Uber is where real people solve real problems in real time. As a Service Team Lead II, you aren't just managing a team; you are empowering the people who make movement possible. You'll be focused on investing in the continued success of your specialists by providing the resources, high-stakes feedback, and coaching that build the next leaders of Uber. This role is a balance of functional expertise and human leadership-mentoring your team through the "messy" reality of global operations while driving the performance metrics that keep our business reliable.

Success in this role requires a "go-get-it" attitude and the grit to lead through constant change and high ambiguity. You'll need to navigate the tension between operational efficiency and team wellbeing, making hard calls under pressure to ensure our customers are well taken care of. Whether you are leading technical quality specialists or content strategists, you must be a leader who thrives on building high-performing teams, stays calm when the stakes are high, and moves with both urgency and care.

[Recruiter: Select the paragraph below that matches the specific track]

(Service Quality, Risk, and Compliance Track): In this track, you will lead the team responsible for monitoring and auditing the quality of support across different modalities. Your team identifies root causes of friction and recommends the corrective and preventive measures that improve the customer experience across Uber's global support network.
(Content Track): You will lead the group responsible for building and maintaining our Knowledge Base, Help Center, and internal communications. Your team equips our agents with the high-quality, up-to-date content necessary to solve complex user problems during product launches and policy changes.

What you'll do

Lead, coach, mentor, and motivate employees, providing the feedback and resources necessary to build a high-performing team and a leadership bench for Uber.
Manage team performance and drive results against critical KPIs, ensuring every team member is aligned with Uber's mission and values.
Partner with the Recruiting team to identify and hire diverse talent that possesses both the technical skill and the mindset to thrive in a fast-paced environment.
Act as a subject matter expert in your functional area, resolving high-priority escalations and maintaining strong relationships with internal stakeholders.
Drive accountability on policies and guidelines, ensuring the team operates with integrity while supporting project work and process improvements.
Partner with the leadership team to operationalize and execute policies, taking local decisions to implement strategies from end-to-end.
(QC Track): Oversee audits or investigations and make recommendations to relevant clients; manage data and root cause analysis to recommend preventive measures; present trends and defects to business leaders in calibration meetings.

Basic Qualifications

Work experience in retail, hospitality, or customer service (in-person or contact center environment).
For Internal Candidates: At least 1 year of informal leadership or Subject Matter Expert (SME) experience.
For External Candidates: At least 1 year of direct people management experience.
End-to-end project management and process improvement.
Proficiency in Google Suite.
Stakeholder management.
Communication, punctual, problem-solving, coaching & development, empathy, operational excellence.

Preferred Qualifications

Demonstrated ability to stay resilient and adaptable when navigating shifting priorities or "messy" operational challenges.
Strong communication and empathy skills with a proven track record of coaching and developing teams to exceed targets.
Experience in stakeholder management, specifically the ability to influence without authority and earn trust fast in a global organization.
(QC Track): A mindset of curiosity and systems thinking-looking for the root cause of failures rather than just treating symptoms.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

call center jobs in tarnaka hyderabad telangana

Service Team Lead II (QC)

Customer Relationship Executive (CRE)

Sr Administrator (Support & Operations)

Telesales Executive

HYD|COX-TS|28-Jul-26

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Outbound Sales Executive

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Call Center Executive

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Telesales Executive

Quality Analyst-Call Center-JNTU

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Administrator - Incident Management, ServiceNow

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