Hyderabad Telangana Government security Jobs – 167 Open Jobs Today

Product Support Representative I
Brightstar Lottery —Hyderabad, Telangana
- Software troubleshooting
- Salesforce
- SQL
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Server Administrator - Level 2
Object Technology Solution —Hyderabad, Telangana
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- Azure
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Object Technology Solution —Hyderabad, Telangana
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Alpha Design Technologies (P) Ltd —Hyderabad, Telangana
- Full-time
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Senior End-User Support Engineer - Global IT & Security
BLAIZE —Hyderabad, Telangana
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- Computer Science
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Test Lead & BA
Prolifics —Hyderabad, Telangana
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Global Banking & Markets Operations – Prime Margin Lending - Associate - Hyderabad
Goldman Sachs —Hyderabad, Telangana
- Bachelor's degree
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Corporate Investigator, Enterprise Protection Program Global investigations
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- Microsoft Word
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- Analysis skills
Global Banking & Markets -Associate-Prime Margin Lending- Hyderabad
Goldman Sachs —Hyderabad, Telangana
- Bachelor's degree
- Communication skills
- Health insurance
1d
Assistant Manager | Security Frameworks and Standards | Hyderabad | Cyber Strategy & Transformation
Deloitte —Hyderabad, Telangana
- Azure
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- Analysis skills
4d
Finance & Operations Analyst
CACI Limited —Madhapur, Hyderabad, Telangana
- Weekend availability
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Security Test Engineer
Prolifics —Hyderabad, Telangana
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7d
Test Lead
Info Keys —Hyderabad, Telangana
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HR Admin
canpac trends private limited —Patancheru, Hyderabad, Telangana
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid sick time
Quick apply
MQ Admin - Lead
Prolifics —Hyderabad, Telangana
- Windows
- Java
- Master's degree
Salesforce System Administrator
Process360 —Hyderabad, Telangana
- Salesforce
- Financial services
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IT.Junior Support Analyst
Citco —Hyderabad, Telangana
- Full-time
- Inventory control
- Bachelor's degree
- Continuous improvement
Application Engineer, General Software Development
Google —Hyderabad, Telangana
- Full-time
- Computer Science
- Salesforce
- English
6d
Lead - Administration and IR - Site
Larsen & Toubro —Hyderabad, Telangana
- Master's degree
Google Workspace Delivery Manager, Google Cloud
Google —Hyderabad, Telangana
- Full-time
- Computer Science
- Java
- C++

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Product Support Representative I

Brightstar Lottery -
Hyderabad, Telangana

Apply Now

Job details

5 days ago

Qualifications

FTP
SFTP
Cloud infrastructure
Software troubleshooting
Salesforce
UNIX
Information security
SQL
Analysis skills
Information Security
Bachelor's degree
Cloud computing
Linux
Communication skills

Full job description

Location:
Hyderabad, IN, 500 081

Requisition ID: 19532

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. We have a longstanding commitment to Responsible Gaming (RG) that is engrained within our core business and the products we offer to customers and players worldwide. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Overview

The Product Support team plays a critical role in ensuring the stability and continuity of production systems.

The role is intended for professionals who provide operational support under supervision, follow definedprocedures, and continuously build technical and functional expertise.

Responsibilities

Monitoring and Operational Support:
Support the monitoring of production systems to ensure system availability and stability.
Use monitoring tools such as Nagios, ELK, Dynatrace, Grafana, or similar tools, following definedprocesses and runbooks.
Identify and report system anomalies or performance issues to senior support teams.

Incident Management (Entry Level):
Handle incident tickets of low to medium complexity related to Production application issues and File transmission issues
Perform initial troubleshooting and escalate incidents when required.
Participate in Sev1 and Sev2 bridge calls as a support resource, under guidance from senior teammembers.
Work in compliance with defined Service Level Agreements (SLAs).
Update and manage tickets using tools such as Jira, Salesforce, or other ticketing systems.

Collaboration:
Work closely with internal technology teams (Application, Infrastructure, Operations) following establishedprocedures.
Support coordination with external vendors when required.

Documentation and Reporting:
Update ticket notes and operational documentation accurately.
Assist in collecting data for system performance and incident reports.
Support the preparation of customer incident reports under supervision.
Qualifications

Education:
Bachelor’s degree in any discipline or equivalent
(or equivalent education/experience for entry‑level roles)

Experience:
1-3 year of related experience is required.
Technical Skills

Basic knowledge of Unix/Linux operating systems.
Basic understanding of SQL queries.
Familiarity with file transfer mechanisms (FTP, SFTP or similar).
Willingness to learn monitoring tools and production support processes.
Understanding of cloud computing concepts, including basic cloud setup and infrastructure (VMs,storage, networking fundamentals).
Relevant Skills

Problem Solving

Basic analytical skills to identify and troubleshoot issues.
Ability to follow troubleshooting steps and operational procedures.
Ability to multitask in an operations support environment.

Communication

Good verbal and written communication skills.
Ability to clearly report technical issues to senior team members.
Ability to interact professionally in a global support environment.

Adaptability

Willingness to work in a 24x7 shift model.
Willingness to work on holidays as part of 24x7, 365‑day support.
Openness to learning new technologies, tools, and processes.
Success Profile

Leading Complexity
Leading People
Leading the Business
Leading Self

#LI-JB1 #LI-Hybrid

Brightstar is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

For more information, please visit www.brightstarlottery.com.

Apply Now

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