Tn Quality catalog Jobs – 154 Open Jobs Today

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HCLTech —Chennai, Tamil Nadu
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Senior ServiceNow Developer

ASSA ABLOY -
Chennai, Tamil Nadu

Apply Now

Job details

3 hours ago

Qualifications

ITIL Certification
English
Analysis skills
Quality assurance
Presentation skills
ITIL
ServiceNow
Agile
Communication skills
Time management

Full job description

Senior ServiceNow Developer

Role description

In this position you will be part of Application Management Service (AMS) executing the ITSM strategy.

The role is to execute on the roadmap and development for the Global ServiceNow platform. You will be working closely with Application Management Service (AMS) Team members, AMS Service Delivery Manager, the Service management platform Solution Architects, internal and external ServiceNow developers, Service Owner and the SMO team, Group IT, Applications & Platforms (A&P) and our partners and divisional IT.

Your role is to mentor junior resources from technical perspective, handle administration, configuration and development, participate / deliver projects, collaborate and understand how to enable and utilize ServiceNow capabilities that will deliver the most value for our organization.

Responsibilities and Challenges

Mentor junior resources from technical perspective
Administration, Configuration & Development in Service management platform to ensure we deliver business value for our stakeholders
Realize Group IT strategy in ServiceNow platform
Compliance with all related Policies and Processes
Security compliance on the Platform and integrations
Make sure we have a well-functioning delivery and handover to Operations.

Tasks

Review code written by others, set best practices, and mentor junior developers
Manage & deliver Platform Maintenance
Handle integrations
Manage full Catalog Items lifecycle (Requirement, Approval & Implementation)
Administration and Operational Tasks
Configuration tasks on the ServiceNow platform
Development task on the ServiceNow platform
Improve ServiceNow capabilities to fit our customer needs
Collaborate with stakeholders to transform business needs to ServiceNow functionality.
Quality assurance of development done in ServiceNow
Document implemented solutions and best practice
Lead, assess and deliver upgraded versions
Evaluate new features
Work under AGILE and DEVOPS model delivering development and operations

Qualifications

Strong knowledge in configuration (best practice) of ServiceNow platform
Skills in developing (best practice) of ServiceNow platform
Strong knowledge in ITIL Practices and integration of those in an international enterprise
Strong Business and Customer Orientation
Service oriented approach
High level of verbal and written communication and presentation skills

Education and Experience

Minimum higher education.
“Minimum of 3 years of professional experience” in “ServiceNow development”. Note: just Administration experience is insufficient.
ServiceNow Application Developer or Implementation Specialist certification is required.
ITIL certifications is a strong plus.
The ideal candidate should possess excellent analytical and communication skills and communicate results at a level consistent with the target audience in “English”.
The candidate must be disciplined & detailed, meet deadlines, dynamic and flexible to manage multiple projects, work effectively in a rapid changing environment and meet ongoing and overlapping deadlines.
Travel and fieldwork including international travel will be expected; therefore, employee must possess a valid Passport and can acquire valid visas.
Possess organization and time management skills
Can interact with clients around the world

Language Skills

Ability to effectively communicate in the English language verbally and in writing

Work Requirements

Travel and fieldwork including international travel as requested

Highly organized
Pro-active/Self-motivated
Experience from working in a global organization

Location

Office based in Chennai, India

Working Shift

08:00 to 17:00 CET

Solid-line and Functional-line report

ServiceNow Service Delivery Manager (SDM), member of Application Maintenance Services (AMS) within Applications & Platforms (A&P)

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Apply Now

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