Remote Fintech customer support Jobs – 33 Open Jobs Today

AI QA Automation Engineer
TechGrit —Remote
- Full-time
- Remote
- Master's degree
- Machine learning
- APIs
SDET II
Tala —Remote
- Full-time
- Remote
- Java
- Agile
- Linux
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Senior Manager Expansion Risk
Tala —Remote
- Full-time
- Remote
- SQL
- Analysis skills
- Python
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Senior Manager - User Experience & Research
AxisMaxlife —Remote
- Full-time
- Remote
- Analysis skills
- Project management
- AI
Graphic Designer & Social Media Executive (Crypto Exchange)
Arab Global Crypto Exchange —Remote
- ₹10,000 - ₹30,000 a month
- Full-time
- Remote
- Social media management
- Bachelor's degree
- AI
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7d
Head of Operations (Wealth & Trading)
Revolut —Remote
- Full-time
- Remote
- Finance
- SQL
Staff Product Manager – Agency Monetization & Wallet
HighLevel —Remote
- Remote
- Finance
- SQL
- Product management
9d
Sr. Product Manager - Phone Platform
HighLevel —Remote
- Remote
- Research
- SQL
- Analysis skills
Senior Regional Commercial Manager - India
MoneyGram —Remote
- Hybrid work
- Computer literacy
- English
- Microsoft Office
- Health insurance
- Paid time off
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Chief Manager - Digital Solutions
AxisMaxlife —Remote
- Remote
- Salesforce
- Master's degree
- Project management
Senior AI Developer
Aura Recruitment Solutions —Remote
- ₹15,00,000 - ₹25,00,000 a year
- Email
- Remote
- Azure
- Databases
- AWS
- Paid time off
- Flexible schedule
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Senior Manager Software Engineering, Data (Employer of Record)
Credit Acceptance —Remote
- Full-time
- Remote
- Computer Science
- SQL
- AWS
Staff Software Engineer, QE
AlphaSense India —Remote
- Remote
- Master's degree
- AWS
- JavaScript
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AI QA Automation Engineer

TechGrit -
Remote

Apply Now

Job details

Full-time

Qualifications

CI/CD
Law
Test automation
Master's degree
Machine learning
Continuous integration
APIs
AI
Communication skills
Python

Full job description

Full - Time

Remote

14/11/2025

Job Summary

We are seeking an AI Quality Engineer with a strong automation skillset to ensure the robustness, performance, and reliability of our AI systems and services. The ideal candidate is tech-savvy, proactive, and passionate about quality at every step—from initial design through deployment and ongoing monitoring. You will play a key role in building and maintaining a highly automated testing infrastructure to support fast, reliable model and pipeline delivery as the company scales.

Roles and Responsibilities

Testing Expertise:

Possess a strong technical background and a deep understanding of the project's technology stack.
Collaborate with technical leads and architects to make informed decisions.
Address technical challenges and facilitate solutions.
Diligently handle new feature development, conducting impact analysis, coordinating with Product Manager for the development of the new features.
Troubleshooting and resolution of production issues.
Take ownership of the deployment and improve deployment process.
Work on technical debt by upgrading various framework/libraries that would improve performance and security.

Automation-First Approach:

Develop, maintain, and extend a fully automated testing suite that covers unit, integration, performance, and end-to-end testing.
Emphasize automation to minimize manual intervention and maximize test coverage, reliability, and repeatability.

DevOps & CI/CD Integration:

Collaborate closely with DevOps to ensure all tests (including those for model deployment and data pipelines) are tightly integrated with modern CI/CD workflows.
Streamline rapid yet safe releases through automation and timely feedback.

Automated Testing Frameworks:

Extensive hands-on experience with frameworks such as Pytest (Python testing), Playwright (end-to-end browser testing), Postman (API testing), and Langfuse (LLM output tracking/testing).
Implement and maintain robust API contract testing to ensure reliable interactions between services.

Manual & LLM Testing:

Execute manual test cases with strong attention to detail, especially for evaluating Large Language Model (LLM) output quality.
Flag issues such as hallucinations, factual inaccuracies, or unexpected edge case responses.
Continuously update manual testing strategies to adapt to evolving model behaviors and business requirements.

Monitoring, Observability & Post-Deploy Quality:

Configure, deploy, and interpret dashboards from monitoring tools like Prometheus, Grafana, and CloudWatch.
Track model health, pipeline performance, error rates, and system anomalies after deployment.
Proactively investigate and triage quality issues uncovered in production.

Core Abilities and Technical Skills:

Deep practical knowledge in test automation, performance, and reliability engineering.
In-depth experience integrating tests into CI/CD pipelines, especially for machine learning and AI model workflows.
Hands-on proficiency in automated QA tools: Pytest, Playwright, Postman, Langfuse, and similar.
Solid foundation in manual exploratory testing, particularly for complex and evolving outputs such as those from LLMs.
Expertise in monitoring, APM, and observability tools (e.g., Prometheus, Grafana, CloudWatch).
Demonstrated strong problem-solving skills—anticipate, identify, and resolve issues early.
Strong communication skills to clearly articulate requirements, quality risks, and advocate for automation-driven quality throughout the organization.

Mindset:

Automation-First: Relentless emphasis on driving automation over manual effort.
Proactive: Anticipates issues and testing needs; does not wait to be told what to test.
Quality Advocate: Champions testing best practices and designs processes to catch bugs before production.
Curious & Continuous Learner: Seeks out new tools, stays current with testing frameworks and industry best practices.
Collaborative: Partners effectively with product, engineering, and DevOps teams to deliver high-quality models and features at scale.

If you are interested in this opportunity, please share your resume at [email protected]

About TechGrit

TechGrit is a custom software development services company dedicated to accelerating business growth
through high-performing Agile teams. We specialize in delivering diversified and unique solutions across
various industries, including ConstructionTech, HealthTech, FinTech, and HighTech. Our team of champion
developers works closely with clients to design and develop custom software solutions that meet their
business needs.

Our Mission:

To deliver high-quality and cost-effective software solutions that help companies and entrepreneurs achieve
their goals and stay ahead of the competition.

Our Vision:

To deliver high-quality and cost-effective software solutions that help companies and entrepreneurs achieve
their goals and stay ahead To be the most trusted technology partner for our customers, accelerating their business growth through innovation, reliability, and excellence by best-in-class people. of the competition.

Customer Obsession
Excellence
Innovation
Teamwork
Integrity
Empathy

Join TechGrit and be part of a team that values innovation, excellence, and teamwork. We are committed to
creating an inclusive environment where all employees feel valued and respected. If you are passionate and
want to contribute to our mission and vision, we would love to hear from you.

Our Core Values:

Customer Obsession
Excellence
Innovation
Teamwork
Integrity
Empathy

Apply Now

Refine Your Search

fintech customer support jobs in remote

AI QA Automation Engineer

SDET II

Senior Manager Expansion Risk

Senior Manager - User Experience & Research

Graphic Designer & Social Media Executive (Crypto Exchange)

Head of Operations (Wealth & Trading)

Staff Product Manager – Agency Monetization & Wallet

Sr. Product Manager - Phone Platform

Senior Regional Commercial Manager - India

Chief Manager - Digital Solutions

Senior AI Developer

Senior Manager Software Engineering, Data (Employer of Record)

Staff Software Engineer, QE