Kolkata West Bengal Service desk Jobs – 33 Open Jobs Today

Zoho CRM Developer
Workmates Core2cloud —Kolkata, West Bengal
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
App Automation Eng Senior Analyst
Accenture —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Application Tech Support Practitioner
Accenture —Kolkata, West Bengal
- Full-time
- Communication skills
Intern/Management Trainee
Medhavi —Kolkata, West Bengal
- Microsoft Outlook
- Customer service
- English
Quick apply
Senior Manager - Modern Workplace (Microsoft 365)
IFS —Kolkata, West Bengal
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Travel
Quick apply
Associate III - Data Science
UST —Kolkata, West Bengal
- Azure
- DevOps
- Master's degree
Quick apply
9d
Specialist I - Data Science
UST —Kolkata, West Bengal
- Azure
- DevOps
- Master's degree
Quick apply
8d
Office Assistant in a Travel Agency
SKY-SKETCH INDIA —Esplanade, Kolkata, West Bengal
- ₹11,000 - ₹12,000 a month
- Full-time
- Hospitality
- Up to 50% travel
- English
Quick apply
Office Assistant / Office Boy
TRANSACT INDIA EXPORTS —Park Street H.O, Kolkata, West Bengal
- ₹8,000 - ₹10,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- In-person
Quick apply
Lead II - Data Science-Gen AI
UST —Kolkata, West Bengal
- Azure
- DevOps
- Master's degree
Quick apply
Business Development Executive/Manager
Aarna IT Solutions Pvt. Ltd. —Kolkata, West Bengal
- Email
Manager
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
Quick apply

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IT Support Executive
Nextstep Solutions —Kolkata, West Bengal
This role is suitable for *freshers and experienced candidates* who want to build a career in IT support and technical operations.
₹12,000 - ₹18,000 a month
Quick apply
Desktop Engineer L2 – Field Support
Persistent Network Pvt.Ltd —Kolkata, West Bengal
Service technician: 3 years (Preferred). Handle escalated tickets from the L1 support team. Provide remote and on-site technical support to end users.
₹30,000 - ₹35,000 a month
Quick apply

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Zoho CRM Developer

Workmates Core2cloud
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

Computer Science
CSS
Data migration
Analysis skills
Database management
Bachelor's degree
JavaScript
REST
Scripting
Marketing automation
APIs
Customer support
Business management
Business requirements
SaaS
Communication skills
HTML
Analytics
Information Technology

Full job description

Job Information

Number of Positions 1
Date Opened 03/13/2025
Job Type Full time
Industry Technology
Work Experience 1-3 Years
City Kolkata
State/Province West Bengal
Country India
Zip/Postal Code 700010

Job Description

Job Description: Zoho CRM Developer

Job Title: Zoho CRM Developer

Location: Kolkata

Job Type: Full-time

Department: IT/Technology

Job Overview:

We are seeking a skilled and experienced Zoho CRM Developer to join our dynamic team. As a Zoho CRM Developer, you will be responsible for the customization, integration, and implementation of Zoho CRM solutions to meet business needs and improve CRM workflows. You will work closely with business analysts, system administrators, and stakeholders to design, develop, and deploy custom Zoho CRM applications that optimize our sales, marketing, and customer service processes.

The ideal candidate should have a strong understanding of the Zoho CRM platform, including its customization, integration, automation, and reporting features.

Key Responsibilities:

Zoho CRM Customization & Configuration:
- Customize Zoho CRM modules, fields, layouts, and workflows to meet business requirements.
- Design and implement automation rules such as workflow rules, task assignment rules, and email alerts to streamline business processes.
- Develop custom solutions using Zoho CRM's Deluge scripting language.

Zoho CRM Integration:
- Integrate Zoho CRM with third-party applications, APIs, and external systems (such as ERP, marketing tools, etc.).
- Work with REST APIs to build custom integrations between Zoho CRM and other software platforms.

Zoho CRM Extensions & Custom Apps:
- Develop and deploy custom apps and modules within the Zoho CRM environment.
- Design custom reports, dashboards, and views to enhance user experience and decision-making processes.

Data Management & Migration:
- Lead efforts to migrate data from legacy systems into Zoho CRM, ensuring data integrity and security.

User Training & Support:
- Provide training and support to users on best practices and advanced features of Zoho CRM.
- Create user documentation and help guides to assist users in navigating Zoho CRM.

CRM Reporting & Analytics:
- Create custom reports, dashboards, and data visualizations to provide insights into sales, marketing, and customer service performance.

Collaboration & Communication:
- Work closely with cross-functional teams (Sales, Marketing, IT, etc.) to understand business requirements and deliver Zoho CRM solutions.

Continuous Improvement:
- Stay up to date with the latest Zoho CRM features, updates, and best practices.
- Proactively identify areas of improvement in current CRM processes and recommend optimizations.

Required Skills & Qualifications:

Education: B.Tech in Computer Science, Information Technology, Engineering, or a related field.
Experience:
- Proven experience in developing, customizing, and managing Zoho CRM for customers.
- Experience with Zoho's Deluge scripting, custom functions, and workflows.
- Familiarity with Zoho CRM's API integration capabilities and webhooks.
- Hands-on experience in data migration and integration of Zoho CRM with third-party tools such as ERP, marketing automation systems, and other SaaS platforms.
Technical Skills:
- Proficient in Deluge scripting and understanding of Zoho CRM APIs.
- Experience with Zoho Creator, Zoho Analytics, and Zoho Campaigns.
- Strong understanding of database management and data migration strategies.
- Knowledge of JavaScript, HTML, and CSS for customizing CRM interfaces.
CRM Management Skills: Strong understanding of CRM workflows, modules (Leads, Contacts, Deals, etc.), and sales process optimization.
Analytical Skills: Ability to analyze complex problems and translate business requirements into technical solutions.
Communication Skills: Excellent verbal and written communication skills to work with cross-functional teams and stakeholders.

Preferred Skills:

Zoho CRM Certification is a plus.
Knowledge of Zoho Desk for customer support integration.
Familiarity with Zoho Books and Zoho Inventory for end-to-end business management.
Experience with Zoho Flow (for automation) and Zoho Analytics (for reporting).

Personal Attributes:

Strong problem-solving and troubleshooting abilities.
Ability to work independently and take ownership of projects.
Detail-oriented with a focus on accuracy and quality.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Team player with good interpersonal skills and a collaborative attitude.

Apply Now

Refine Your Search

service desk jobs in kolkata west bengal

Zoho CRM Developer

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