Park Circus Kolkata West Bengal Customer support representative Jobs – 46 Open Jobs Today

Customer Support Representative – International Chat Process (English) – Kolkata, India
Fusion CX —Kolkata, West Bengal
- Full-time
- English
- Bachelor's degree
- Typing
- Commuter assistance
Customer Support Representative - International Process
Cybertoss Pvt Ltd —Shrirampur, West Bengal
- Up to ₹20,000 a month
- Email
- Software troubleshooting
- English
- Master's degree
- Health insurance
- Paid sick time
Quick apply
2h
Sales Representative
Digital resolution —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- CRM software
- Bachelor's degree
- In-person
- Health insurance
- Paid sick time
Quick apply
1d
Sales Representative
Ayarma Financial Service —Behala, Kolkata, West Bengal
- ₹12,000 - ₹15,000 a month
- Full-time
- In-person
- Cell phone reimbursement
Quick apply
8d
Sales Representative
CALCUTTA PRINTING INKS PVT LTD —Kolkata, West Bengal
- From ₹18,000 a month
- Full-time
- Sales
- Business development
- Travel
- Health insurance
Quick apply
7d
Customer Support Executive
KocharTech —Kolkata, West Bengal
- Rotational shift
- English
- Flexible schedule
Representative, Operations
Concentrix —Kolkata, West Bengal
- Full-time
- Customer service
- Bachelor's degree
- Computer skills
Sales and Implementation representative
JOEL FERNANDEZ —Kolkata, West Bengal
- ₹8,954.84 - ₹20,000.00 a month
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
13d
Marketing Executive
Pushpanjali Medi India —Kolkata, West Bengal
- ₹20,000 - ₹30,000 a month
- Full-time
- B.Sc
- Microsoft Office
- Presentation skills
- Health insurance
- Cell phone reimbursement
Quick apply
PROMOTION REPRESENTATIVE- HOWRAH
Kokuyo Camlin —Howrah, West Bengal
Inside Sales Representative
Accenture —Kolkata, West Bengal
- Full-time
- Management
- Communication skills
- Negotiation
Medical Representative (MR)
Careolift Careers —Kolkata, West Bengal
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Commuter assistance
- Health insurance
Quick apply
12d
Sales Representative
Kokuyo Camlin —Kolkata, West Bengal
Customer Support Representative – Voice Support (English & Hindi) – Ankurhati, Howrah, India
Fusion CX —Howrah, West Bengal
- Rotational shift
- English
- Bachelor's degree
- Communication skills
Team Leader – Healthcare Patient Support (WFO, Kolkata)
Fusion CX —Kolkata, West Bengal
- Microsoft Word
- Microsoft Excel
- Management
Support
Swastik Infotech Services —Kolkata, West Bengal
- Customer service
- Bachelor's degree
- Phone etiquette
Sales Co-Ordinator
Delmarchio Eyewear —Howrah, West Bengal
- Sales
- English
- Microsoft Office
Sales Executive - Sales
BATIR AMOR SPACES PVT LTD —Kolkata, West Bengal
- ₹8,100 - ₹12,000 a month
- Full-time
- Bachelor's degree
- Travel
- Organisational skills
- Health insurance
- Cell phone reimbursement
Quick apply
Customer Service Trainer – Chat – E-commerce – Howrah
Fusion CX —Howrah, West Bengal
- Customer service
- Microsoft Office
- Presentation skills
TELE CALLER INTERN
Mtrench —Kolkata, West Bengal
- Organisational skills
- Internship
- Communication skills

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Customer Support Representative – International Chat Process (English) – Kolkata, India

Fusion CX -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Benefits

Commuter assistance

Qualifications

Live chat
English
Bachelor's degree
Typing
Communication skills
Time management

Full job description

Are you an experienced communicator who thrives in fast-paced digital conversations? Fusion CX is hiring Chat Process Executives for its International Chat Support team in Kolkata, West Bengal. In this role, you will assist global customers through real-time chat, delivering precise, empathetic, and professional support that builds trust and satisfaction. If you’re searching for chat process jobs in Kolkata, international customer support opportunities, or customer service job vacancies in Kolkata, this role offers a dynamic environment where skill meets growth.

Job Description:

About the Role

As a Chat Process Executive, you’ll be responsible for managing multiple chat interactions simultaneously, providing accurate product or service information, and ensuring a seamless customer experience. You’ll handle queries with clarity, professionalism, and attention to detail — representing the voice of Fusion CX in every message.

Key Responsibilities

Handle multiple live chat conversations efficiently while maintaining professionalism and accuracy.
Respond promptly to customer inquiries in grammatically correct and clear written English.
Identify customer needs and deliver effective solutions within defined timelines.
Maintain detailed and accurate records of customer interactions and resolutions.
Ensure adherence to quality standards and performance metrics such as response time and accuracy.
Collaborate with internal departments to resolve complex or escalated issues promptly.

Job Requirements:

Experience: Minimum 1 year of experience in an international chat process (mandatory).
Education: Graduate in any discipline (graduation is mandatory).
Communication: Excellent written English with flawless grammar and tone.
Typing Speed: Minimum 35–40 WPM with high accuracy.
Skills: Strong multitasking, problem-solving, and time-management abilities.
Work Setup: Full-time, Work from Office – Fusion CX, Sector V, Kolkata.
Shift: Rotational 24×7 (8-hour shift + 1-hour break).
Transport: Cab facility provided for odd-hour shifts.
Working Days: 6 days per week, 1 rotational week off.

Why Join Fusion CX Kolkata?

At Fusion CX, we don’t just connect with customers, we connect careers with purpose. As part of our international chat process team in Kolkata, you will gain exposure to global service delivery, advanced tools, and continuous learning opportunities that help you grow professionally.

Here’s why this opportunity stands out:

Global Exposure: Be part of a team that supports international clients and builds world-class CX solutions.
Growth & Learning: Access continuous training and mentorship to enhance your communication and technical skills.
Supportive Culture: Work in a collaborative, people-first environment that values your potential and performance.
Workplace Advantage: Enjoy a safe, accessible, and modern workspace in Sector V, Kolkata, with cab facilities for late shifts.
Performance Recognition: Get rewarded for meeting quality, accuracy, and customer satisfaction goals.

Looking for chat process jobs in Kolkata, international chat support roles, or a career in global customer service? Apply now and join Fusion CX, where every chat is a chance to build excellence.

Apply Now

Refine Your Search

customer support representative jobs in park circus kolkata west bengal

Customer Support Representative – International Chat Process (English) – Kolkata, India

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PROMOTION REPRESENTATIVE- HOWRAH

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Customer Support Representative – Voice Support (English & Hindi) – Ankurhati, Howrah, India

Team Leader – Healthcare Patient Support (WFO, Kolkata)

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Sales Executive - Sales

Customer Service Trainer – Chat – E-commerce – Howrah

TELE CALLER INTERN

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