Gurugram District Haryana Customer support coordinator Jobs – 94 Open Jobs Today

Spare Parts Specialist
Komax Automation Pvt Ltd —Gurugram, Haryana
- ₹25,000 - ₹35,000 a month
- Full-time
- ERP systems
- Microsoft Office
- Bachelor's degree
Quick apply
Sales & Marketing Executive
Invention Evolution Composition India Private Limited —Gurugram, Haryana
- ₹15,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
Administrative and Quality Assurance Assistant
Valvoline Global Operations —Gurugram, Haryana
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
Sr. Customer Insights Analyst
Sprinklr —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Social media management
- Communication skills
- Paid time off
External Hiring|Quality Coordinator|Domestic|20032026
TGBPL TP India - DBU —Gurugram, Haryana
- Full-time
- Remote
- Work from home
Sales coordinator
Komax Holding AG —Gurugram, Haryana
- Full-time
- Sales
- Microsoft Office
- Communication skills
Talent Acquisition Coordinator
Mars —Gurugram, Haryana
- Full-time
- Human resources
2d
RME Coordinator, AMZL, NCT2
ASSPL - Haryana - C77 —Gurugram, Haryana
- Full-time
- Programmable logic controllers
- Electrical experience
- Bachelor's degree
12d
Contract Desk Coordinator
Cargill —Gurugram, Haryana
- Master's degree
- Bachelor's degree
- Business Administration
Senior Analyst – Business Development Support
Mastercard —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Sales
- Salesforce
Manager – Business Development Support
Mastercard —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Sales
- Salesforce
Early Talent Program Coordinator
MongoDB —Gurugram, Haryana
- Azure
- Research
- Administrative experience
8d
IT Support Intern
Giga Soft Systems Pvt. Ltd. —Gurugram, Haryana
- ₹6,000 - ₹8,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
Quick apply
11d
CEO's Office
Lenskart —Gurugram, Haryana
- Full-time
- Master's degree
- AI
- MBA
Quick apply
Senior Procurement Coordinator - US Telecom Construction
Utilities One —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Inventory management
- ERP systems
Quick apply
Associate Account Coordinator (Order Management)
AHEAD —Gurugram, Haryana
- Full-time
- Hybrid work
- Salesforce
- AI
- Communication skills
- Health insurance
- Paid time off
Sales Coordinator
Toll Group —Gurugram, Haryana
- Full-time
Sr. Associate - Staff 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
Quick apply
7d
Performance Governance
Air India —Gurugram, Haryana
- Master's degree
- Bachelor's degree
- Human resources
2d
Lead Implementation Consultant
Sprinklr —Gurugram, Haryana
- Full-time
- Social media management
- English
- Computer skills
- Paid time off
7d

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Spare Parts Specialist

Komax Automation Pvt Ltd
Gurugram, Haryana

Quick apply

Job details

Full-time
₹25,000 - ₹35,000 a month

Qualifications

Sales support
SAP
ERP systems
Microsoft Office
Bachelor's degree
Customer support
B.E.
Industrial equipment
Diploma
Communication skills
Technical sales

Full job description

Job Description Spare Parts Specialist

Department: Sales & Service
Location: Gurgaon / Regional Location
Reporting To: Service Manager
Employment Type: Full-Time
Function: Spare Parts Sales & Customer Support

Job Purpose

To drive spare parts sales growth by providing accurate spare parts identification, promoting genuine and non-moving spare parts, supporting customers and service teams, ensuring timely payment recovery, and coordinating with internal stakeholders and principals to improve customer satisfaction and revenue generation.

Key Responsibilities

1. Spare Parts Identification & Technical Support

Identify and recommend the correct spare part numbers based on customer requirements and machine configurations.
Read and interpret Spare Parts Catalogues (SPC), machine documentation, and technical drawings.
Share accurate article numbers and part details with Internal Sales and Regional Sales Coordinators.
Support customers and service engineers in identifying suitable spare parts.

2. Spare Parts Sales & Business Development

Actively promote Komax Genuine Spare Parts to customers.
Generate spare parts sales opportunities through customer engagement, service visits, and machine audits.
Promote non-moving and slow-moving inventory to improve stock utilization.
Drive spare parts revenue growth and achieve assigned sales targets.
Prepare, submit, and follow up on spare parts quotations.

3. Customer Relationship Management

Maintain regular communication with customers to understand spare parts requirements.
Provide technical and commercial support regarding spare parts availability, pricing, and delivery schedules.
Build and maintain long-term customer relationships to enhance satisfaction and repeat business.

4. Payment Recovery & Accounts Coordination

Monitor outstanding service and spare parts receivables.
Coordinate weekly with the Accounts team to review pending collections.
Follow up with customers through emails and calls regarding overdue payments.
Coordinate with field service engineers for payment follow-up during customer visits.
Support efforts to reduce overdue receivables and improve collection efficiency.

5. Spare Parts Sales Coordination

Coordinate with Internal Sales, Service, Supply Chain, and Principals for order processing and execution.
Track spare parts orders and communicate delivery updates to customers.
Liaise with principals and suppliers to reduce spare parts lead times.
Resolve customer concerns related to spare parts availability and delivery.

6. Reporting & Documentation

Maintain records of inquiries, quotations, orders, and payment follow-ups.
Prepare weekly and monthly reports on:
Spare parts sales performance
Outstanding payment recovery status
Non-moving inventory sales
Customer follow-up activities
Lead-time improvement initiatives

Qualification & Experience

Diploma / B.E. / B.Tech in Mechanical, Electrical, Electronics, Mechatronics, or a related field.
15 years of experience in spare parts sales, technical sales, after-sales support, or industrial automation.
Experience in spare parts identification and customer support is preferred.

Required Skills

Technical Skills

Ability to read and interpret Spare Parts Catalogues (SPC).
Understanding of industrial machinery and spare parts.
Working knowledge of ERP/SAP systems and MS Office applications.

Soft Skills

Strong communication and interpersonal skills.
Customer-focused approach.
Excellent follow-up and coordination abilities.
Analytical and problem-solving skills.
Ability to work independently and achieve business targets.

Preferred Competencies

Knowledge of wire processing, automation equipment, or industrial machinery.
Experience in receivables follow-up and payment recovery.
Strong coordination skills with global principals and internal stakeholders.
Proactive and revenue-oriented mindset.
Ability to identify sales opportunities and convert them into business growth.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in gurugram district haryana

Spare Parts Specialist

Sales & Marketing Executive

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