Up Servicenow technical Jobs – 123 Open Jobs Today

Manager | SAP PMO | Noida | SAP | DSA LS&HC
Deloitte —Noida, Uttar Pradesh
- Continuous improvement
- IT
- AI
9d
ServiceNow Lead Developer
Crowe Capability Center - India —Noida, Uttar Pradesh
- Full-time
- DevOps
- Bachelor's degree
- JavaScript
Quick apply
2d
Senior Lead Software Engineer (ServiceNow)
Clarivate —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Bachelor's degree
Sr./ServiceNow Developer
inMorphis —Noida, Uttar Pradesh
- Full-time
- Java
- SQL
- Bachelor's degree
Project Manager – Manufacturing IT & OT
Thoucentric —Uttar Pradesh
- Full-time
- Computer Science
- PMP
- Engineering
Tower Lead - ServiceNow
Product and Technology —Noida, Uttar Pradesh
- Full-time
- SharePoint
- Health insurance
2d
Senior Analyst - English, Arabic, Microsoft Windows
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Access
- Software troubleshooting
- Customer service
2d
ServiceNow Lead
BirlaSoft —Noida, Uttar Pradesh
- Analysis skills
- Presentation skills
- Agile
Sr ServiceNow Developer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- JavaScript
- Software development
- APIs
- Health insurance
ITSM Process Consultant
Persistent —Newara, Uttar Pradesh
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
ServiceNow Architect
Aliqan Technologies —Noida, Uttar Pradesh
- ₹25,00,000 - ₹28,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- JavaScript
Quick apply
Product Manager – Unified Endpoint Management (UEM)
TeamViewer Germany GmbH —Noida, Uttar Pradesh
- Hybrid work
- English
- Windows
- Analysis skills
Quick apply
Sr Administrator (Tools & Automation)
HCLTech —Noida, Uttar Pradesh
- Computer Science
- Software troubleshooting
- Analysis skills
6d
Workday Integrations Analyst
Technology Next —Noida, Uttar Pradesh
- ₹70,000 - ₹90,000 a month
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Communication skills
Quick apply
Track Lead - IT Operations Management, RESTful API, Angular
HCLTech —Noida, Uttar Pradesh
- Scripting
- APIs
- Communication skills
2d
Problem Manager - Core
Ericsson —Noida, Uttar Pradesh
- Computer science
- Engineering
- Analysis skills
Engineer - Desk Side Services, AMT Asset Management Software
HCLTech —Noida, Uttar Pradesh
- Software troubleshooting
- Customer service
- Windows
6d
ServiceNow Architect
TECH NEXT —Noida, Uttar Pradesh
- ₹90,000 - ₹1,40,000 a month
- Full-time
- DevOps
- APIs
- Agile
Quick apply
Software Developer Servicenow
inMorphis —Noida, Uttar Pradesh
- Full-time
- Java
- SQL
- Bachelor's degree
Servicenow Developer-CSM
Knack Consulting Services Pvt Ltd —Noida, Uttar Pradesh
- Communication skills
Quick apply

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Manager | SAP PMO | Noida | SAP | DSA LS&HC

Deloitte -
Noida, Uttar Pradesh

Apply Now

Job details

9 days ago

Qualifications

Jira
Incident management
SAP
Continuous improvement
SAP S/4HANA
ServiceNow
IT
Problem management
Application support
Root cause analysis
SAP ERP
AI

Full job description

Manager | SAP PMO | Noida | SAP | DSA LS&HC

Job requisition ID : 109268
Location: Noida
Entity: Deloitte Touche Tohmatsu India LLP

Senior Manager | Enterprise Technology & Performance | SAP Service Delivery Management

Location: Noida

The team

Your work profile

We are looking for an experienced SAP Service Delivery Manager with strong expertise in managing SAP application support operations, service delivery governance, and stakeholder management. The candidate should have experience managing large SAP ECC/S4HANA landscapes, global support teams, and IT service management processes while ensuring SLA compliance, system stability, and continuous improvement.

Manage day-to-day operations of SAP landscapes including SAP ECC and SAP S/4HANA environments.
Ensure SAP application support delivery in line with defined SLAs, KPIs, and service quality standards.
Oversee L1, L2, and L3 SAP functional and technical support teams.
Monitor system availability, performance, stability, and operational health of SAP landscapes.
Drive incident, problem, and change management processes for SAP support operations.
Ensure timely resolution of production incidents, critical issues, and business-impacting problems.
Lead Major Incident Management (MIM) calls and coordinate resolution across technical and functional teams.
Drive Root Cause Analysis (RCA) for recurring incidents and implement preventive actions.
Govern SAP change management, release management, and deployment activities.
Act as the single point of contact for business stakeholders and client leadership teams.
Conduct weekly and monthly service review meetings with stakeholders.
Communicate system issues, operational risks, performance metrics, and improvement initiatives.
Ensure high customer satisfaction (CSAT) through effective service delivery governance.
Manage service management tools including ServiceNow, Jira, and other ITSM platforms.
Drive adoption of AI-driven approaches for automation, incident reduction, monitoring, and operational efficiency.
Identify opportunities for process improvements, automation, and service optimization.
Collaborate with SAP functional, technical, infrastructure, and business teams to ensure seamless operations.

Key skills required

10+ years of overall IT experience with strong focus on SAP service delivery and application support.
8+ years of experience managing SAP service delivery, AMS, and production support engagements.
Strong experience managing SAP ECC and SAP S/4HANA landscapes.
Proven experience handling global clients and large-scale SAP environments.
Strong understanding of SAP support processes, SLA management, KPI tracking, and service governance.
Experience managing L1, L2, and L3 SAP functional and technical support teams.
Strong expertise in Incident Management, Problem Management, Change Management, and Release Management.
Experience leading Major Incident Management (MIM) calls and coordinating critical issue resolution.
Strong knowledge of Root Cause Analysis (RCA) methodologies and continuous improvement practices.
Experience with ITSM tools such as ServiceNow and Jira.
Exposure to AI-driven approaches for SAP operations, automation, and service improvement.
Excellent stakeholder management, communication, leadership, and decision-making skills.
Ability to manage high-pressure production environments and drive resolution effectively.
Experience working in large SAP transformation, implementation, and support environments is preferred.

Apply Now

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Manager | SAP PMO | Noida | SAP | DSA LS&HC

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Senior Manager | Enterprise Technology & Performance | SAP Service Delivery Management

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Your work profile

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