Mh Technical support representative Jobs – 360 Open Jobs Today

Specialist Professional Services Engineer
Nice —Pune, Maharashtra
- Remote
- Customer service
- Windows
- SQL
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BMC Software —Pune, Maharashtra
- ₹8,85,000 - ₹14,75,000 a year
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RiverForest Connections Private Limited —Mumbai, Maharashtra
- ₹18 - ₹20 an hour
- Azure
- Computer Science
- DevOps
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Associate Product Manager-Pharma Commercial AI Products
Improzo —Pune, Maharashtra
- ₹2,50,000 - ₹8,00,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Machine learning
Assistant Manager Accounts Receivables
Cummins Inc. —Pune, Maharashtra
- Night shift
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
- Commuter assistance
Technical Support Representative
OVERTURES —Mumbai, Maharashtra
Regional Technical & Marketing Manager Ruminants ISC
Adisseo —Pune, Maharashtra
- Remote
- Doctoral degree
- Up to 50% travel
- English
- Paid time off
Technical Development Representative
Qualys —Pune, Maharashtra
- Full-time
- Business development
- Continuous improvement
- Communication skills
Jr. Software Engineer
CannonDesign —Pune, Maharashtra
- Azure
- Computer Science
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Business Development Executive (BDE)
Opruss (India) Private Ltd. —Virar, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
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Quick apply
Sales Manager | Telematics
Teltonika —Pune, Maharashtra
- ₹7,50,000 - ₹8,50,000 a year
- Full-time
- CRM software
- Sales
Quick apply
1d
Associate Director – Quality, Compendial Compliance & Analytical Changes
MSD —Pune, Maharashtra
- Full-time
- B.Sc
- Bachelor's degree
- Driving
2d
Technical Service Representative
International Flavors & Fragrances —Mumbai, Maharashtra
- Full-time
- Remote
- English
- Master's degree
- Bachelor's degree
14d
SAP OTC Solution Architect
Roquette —Mumbai, Maharashtra
- Full-time
- Master's degree
- Project management
- Travel
Sr.Proposal Engineer/Manager
Gondwana Engineers Ltd. —Nagpur, Maharashtra
- From ₹8,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Production Manager
Tenneco —Pune, Maharashtra
- Microsoft Powerpoint
- English
- Microsoft Office
IT Support Associate
ASSPL - Maharashtra —Pune, Maharashtra
- Full-time
- Windows
- AWS
- Analysis skills
Chat Support Executive
Umbrella InfoCare —Swargate, Pune, Maharashtra
- ₹10,255.53 - ₹32,863.16 a month
- Part-time
- Salesforce
- English
- Master's degree
Quick apply
4d
Senior Associate BI, Analytics & Reporting
Corpay —Nagpur, Maharashtra
- Full-time
- Microsoft Excel
- Azure
- Computer Science

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Specialist Professional Services Engineer

Nice -
Pune, Maharashtra

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Job details

Qualifications

Microsoft Windows Server
Telephony
MCP
Avaya
Customer service
MCSE
Enterprise Software
LAN
Windows
SQL
Database administration
VoIP
DNS
Desktop administration
Log analysis
Communication skills

Full job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Professional Services Engineer (PSE) is responsible for installing, deploying, upgrading, and maintaining NICE products and platforms at customer sites. This includes applying hotfixes, participating in commissioning, testing, and certification, as well as troubleshooting and resolving issues encountered during or after installation. The PSE works closely with customers, system engineers, and internal teams to ensure seamless integration, high system availability, and optimal performance.

How will you make an impact?

Install, configure, upgrade, and deploy NICE products and platforms at customer sites.
Apply hotfixes, service packs, and other product updates in alignment with NICE best practices.
Participate in commissioning, testing, and certification activities during project delivery.
Troubleshoot and resolve technical issues related to installation, configuration, or upgrade activities.
Draft implementation and upgrade plans, outline pre-check and post-check steps, and clearly explain them to customers and stakeholders.
Collaborate directly with the client’s System Engineers to support NICE infrastructure across global sites.
Maintain detailed site documentation, system specifications, and configuration records.
Perform MAC (Move/Add/Change) activities and system maintenance as needed.
Assist with NICE-related projects and change management activities.
Create, track, and remediate cases according to severity and SLA requirements.
Coordinate with suppliers and third-party representatives for integrated solutions.
Provide technical guidance to customer administrators on configuration, administration, and user management.
Manage customer relationships and expectations with clear, proactive communication.
Participate in training programs, knowledge sharing, and special projects.
Perform other related duties as assigned.

Have you got what it takes?

Minimum 2–3 years of hands-on experience in:
- Installation, configuration, and upgrades of enterprise applications (NICE product experience preferred).
- Microsoft Windows Server administration.
- Networking concepts (LAN/WAN, firewalls, load balancers, DNS, routing, etc.).
- SQL database administration and scripting (queries, stored procedures, and troubleshooting).
Strong troubleshooting skills, including log analysis and root cause identification.
Experience with VoIP, CTI, and telephony systems (Avaya, Cisco, Genesys, etc.) is an advantage.
Familiarity with PBX, ACD, and CTI integrations is preferred.
Relevant certifications (MCSE, MCP, networking, database, or telephony) are a plus.
Ability to work effectively in medium to large teams and collaborate with cross-functional stakeholders.

Customer Communication Skills

High customer service orientation with strong verbal and written communication skills.
Ability to handle conflicts professionally and drive resolution.
Represents NICE professionally in all customer interactions.

Work Style

Self-motivated, accountable, and capable of working independently.
Flexible to work in shifts and outside standard business hours as required.
Adapts well to changing environments and priorities.
Shares knowledge proactively and collaborates effectively with team members.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11220
Reporting into: Tech Manager
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Apply Now

Refine Your Search

technical support representative jobs in mh

Specialist Professional Services Engineer

Sales Commissions Analyst

EHR Ancillary System Analyst

Solution Architect-MNC Financial services

Associate Product Manager-Pharma Commercial AI Products

Assistant Manager Accounts Receivables

Technical Support Representative

Regional Technical & Marketing Manager Ruminants ISC

Technical Development Representative

Jr. Software Engineer

Business Development Executive (BDE)

Sales Manager | Telematics

Associate Director – Quality, Compendial Compliance & Analytical Changes

Technical Service Representative

SAP OTC Solution Architect

Sr.Proposal Engineer/Manager

Production Manager

IT Support Associate

Chat Support Executive

Senior Associate BI, Analytics & Reporting

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