Madhya Pradesh Automobile service manager Jobs – 31 Open Jobs Today

Customer Relationship Executive (CRE)
Bhagirath Motocorp Pvt Ltd (Bhagirath Kia) —Rajendra Nagar, Indore, Madhya Pradesh
- ₹11,000 - ₹16,000 a month
- Full-time
- Customer service
- Microsoft Office
- 12th Pass
- Cell phone reimbursement
Quick apply
7d
Sales/Pre-Sales Manager
Surtel Technologies —Indore, Madhya Pradesh
- Email
- Oracle
- Computer Science
- Sales
Car Sales Executive
Somya Wheels Pvt Ltd —Bhopal, Madhya Pradesh
- ₹12,500 - ₹18,000 a month
- Full-time
- Microsoft Excel
- Sales
- Master's degree
Quick apply
spare parts incharge
Khandelwal auto crop pvt ltd —Indore, Madhya Pradesh
- From ₹15,000 a month
- Full-time
- Microsoft Excel
- Sales
- Inventory management
Quick apply
Senior Engineer - CAE Systems
Autoliv Inc. —Ibe ka khirk, Madhya Pradesh
- Master's degree
- Bachelor's degree
- Training & development
Senior Engineer – Systems CAE
Autoliv Inc. —Ibe ka khirk, Madhya Pradesh
- Master's degree
- Analysis skills
- Bachelor's degree

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Customer Relationship Executive (CRE)

Bhagirath Motocorp Pvt Ltd (Bhagirath Kia)
Rajendra Nagar, Indore, Madhya Pradesh

Quick apply

Job details

Permanent | Full-time
₹11,000 - ₹16,000 a month
7 days ago

Benefits

Cell phone reimbursement

Qualifications

Customer service
Microsoft Office
12th Pass
Bachelor's degree
Communication skills
Dealership experience

Full job description

Bhagirath Kia is looking for a Customer Relationship Executive (CRE) for our Kia Car Workshop. The candidate will be responsible for maintaining strong customer relationships, handling service-related queries and complaints, making service reminder and follow-up calls, collecting customer feedback, and ensuring a high level of customer satisfaction.

The ideal candidate should have excellent communication and customer-handling skills, a positive attitude, and the ability to coordinate effectively with the Service Advisors and Workshop team.

Key Responsibilities

Handle customer calls, queries, feedback, and service-related concerns professionally.
Make service reminder calls to customers for periodic maintenance and upcoming services.
Follow up with customers after vehicle servicing to check their satisfaction and experience.
Collect customer feedback and identify areas requiring improvement.
Handle customer complaints and coordinate with Service Advisors/Workshop teams for timely resolution.
Maintain regular follow-up with customers regarding service appointments, vehicle pickup/drop and pending concerns.
Update customer details, service history, complaints, follow-ups, and feedback accurately in the CRM/DMS.
Inform customers about service campaigns, offers, maintenance packages, AMC, and other dealership initiatives.
Support customer retention activities and encourage repeat service visits.
Coordinate with the Service, Parts and Workshop teams to ensure a smooth customer experience.
Escalate critical customer complaints to the concerned senior/manager and follow up until resolution.
Maintain daily records of calls, appointments, complaints, feedback, and follow-ups.
Participate in customer engagement activities, service camps, and promotional campaigns.
Achieve assigned calling, follow-up, customer satisfaction, and service retention targets.
Ensure professional communication and maintain a positive image of Bhagirath Kia at all times.

Candidate Profile

Qualification: Graduate preferred; 12th pass candidates with relevant experience may also apply.
Experience: 1–3 years in automobile dealership, car workshop, customer care, CRM, telecalling, or service-related profile preferred.
Freshers with excellent communication and customer-handling skills may also be considered.
Good verbal and written communication skills.
Good convincing and interpersonal skills.
Basic knowledge of automobiles and vehicle servicing will be an advantage.
Basic knowledge of MS Office and CRM/DMS software.
Ability to handle customer complaints patiently and professionally.
Target-oriented and customer-focused approach.

Key Skills

Why Join Bhagirath Kia?

Opportunity to work with a reputed Kia dealership.
Professional and customer-focused work environment.
Career growth opportunities in the automobile industry.
Performance-based learning and development.

Pay: ₹11,000.00 - ₹16,000.00 per month

Benefits:

Cell phone reimbursement

Work Location: In person

Quick apply

Refine Your Search

automobile service manager jobs in madhya pradesh

Customer Relationship Executive (CRE)

Sales/Pre-Sales Manager

Car Sales Executive

spare parts incharge

Senior Engineer - CAE Systems

Senior Engineer – Systems CAE

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