Vyttila Kochi Kerala Hotel manager Jobs – 92 Open Jobs Today

Duty Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- Hospitality
- No experience needed
- 12th Pass
2d
Front Office Manager
D Luxe Hotel, Edapally —Edapalli, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Customer service
- In-person
Quick apply
Restaurant Manager
Devyani International Limited —Kochi, Kerala
- From ₹30,000 a month
- Weekend availability
- Hospitality
- English
- Business Administration
- Health insurance
- Paid time off
Quick apply
Personal Secretary to Managing Director
CNM Global Innovation —Vennala, Kochi, Kerala
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Medicine
- Flexible schedule
Quick apply
Shift Manager
lenexis foodworks —Kochi, Kerala
- From ₹19,000 a month
- Full-time
- Management
- Customer service
- 12th Pass
- Health insurance
- Life insurance
Quick apply
13d
Assistant Front Desk Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
2d
Team Leader - Food & Beverage
Grand Hyatt Kochi —Kochi, Kerala
- Full-time
- Hospitality
- Administrative experience
- Diploma
Food & Beverage Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Restaurant
- Communication skills
13d
Finance Manager
Coral Reef Hotel —Kochi, Kerala
- ₹40,000 - ₹50,000 a month
- Full-time
- Finance
- Bachelor's degree
- In-person
Quick apply
3d
Cafe Manager
Coffee Duet Cafe —Vennala, Kochi, Kerala
- ₹10,000 - ₹25,000 a month
- Full-time
- Hospitality
- Inventory control
- Inventory management
Quick apply
Personal Assistant to Managing Director
MARYSADAN PROJECTS PVT LTD —Kochi, Kerala
- Full-time
- Administrative experience
- Organisational skills
- Typing
Quick apply
Front Office Manager
The classik fort hotel —Kochi, Kerala
- ₹30,000 - ₹35,000 a month
- Part-time
- English
- Administrative experience
- Supervising experience
- Health insurance
- Food provided
Quick apply
Manager - Corporate Finance
Coral Reef Hotel —Kochi, Kerala
- ₹60,000 - ₹70,000 a month
- Full-time
- Hospitality
- ERP systems
- Finance
Quick apply
3d
Front Desk Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- No experience needed
- 12th Pass
- Front desk
Assistant Manager - Front Office
Grand Hyatt Kochi —Kochi, Kerala
- Full-time
- Communication skills
- Hotel experience
Room Division Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Front desk
- Guest services
Sales Manager
Pgs vedanta —Ernakulam North, Kochi, Kerala
- ₹40,000 - ₹50,000 a month
- Sales
- Customer service
- Microsoft Office
- Food provided
Quick apply
Finance Manager
PGS VEDANTA —Kochi, Kerala
- ₹19,648.70 - ₹77,088.55 a month
- Full-time
- Analysis skills
- Accounting
- In-person
- Food provided
Quick apply
Duty Manager (FRONT OFFICE - HOTEL INDUSTRY)
Travancore court —Kochi, Kerala
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- Supervising experience
- Human resources
Quick apply
14h
Front Office Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Front desk
- Guest services

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Duty Manager

Marriott International, Inc -
Kochi, Kerala

Apply Now

Job details

Full-time
2 days ago

Qualifications

Hospitality
Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26110113
Job CategoryRooms & Guest Services Operations
LocationW8V8 QV8 Project site Prestige Forum Mall Bund Rd, Kochi, Kerala, India, 682304
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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hotel manager jobs in vyttila kochi kerala

Duty Manager

Front Office Manager

Restaurant Manager

Personal Secretary to Managing Director

Shift Manager

Assistant Front Desk Manager

Team Leader - Food & Beverage

Food & Beverage Manager

Finance Manager

Cafe Manager

Personal Assistant to Managing Director

Front Office Manager

Manager - Corporate Finance

Front Desk Manager

Assistant Manager - Front Office

Room Division Manager

Sales Manager

Finance Manager

Duty Manager (FRONT OFFICE - HOTEL INDUSTRY)

Front Office Manager

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