Delhi Delhi Document specialist Jobs – 74 Open Jobs Today

Operations Specialist
International SOS —Delhi, Delhi
- Customer service
- English
- 12th Pass
1h
Process Specialist (Secured and Unsecured Loans)
Fusion 3 Experiential Marketing Pvt Ltd —Patel Nagar, Delhi, Delhi
- ₹9,088.87 - ₹55,000.00 a month
- Full-time
- Analysis skills
- Bachelor's degree
- Accounting
Quick apply
Environmental & Social Safeguards Specialist
ICF —New Delhi District, Delhi
- Full-time
- Master's degree
- AI
Recruitment Specialist
GVI —Shalimar Bagh, Delhi, Delhi
- ₹25,000 - ₹30,000 a month
- Full-time
- 12th Pass
- Bachelor's degree
- Recruiting
- Cell phone reimbursement
Quick apply
PPK - Senior Knowledge Specialist (Retail)
Bain & Co. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Stakeholder Engagement & Capacity Building Specialist
ICF —New Delhi District, Delhi
- Full-time
- Master's degree
- AI
Visa Executive
KAYA VISA SERVICES PRIVATE LIMITED —Delhi, Delhi
- ₹20,000 - ₹25,000 a month
- Online application
- Bachelor's degree
- Business Administration
- In-person
Quick apply
Product Matching Specialist - Freelance AI Trainer Project
Meridial —Delhi, Delhi
- ₹5 an hour
- Remote
- Data entry
- AI
- Communication skills
- Health insurance
- Paid time off
Communications Consultant (Media)
Council on Energy, Environment and Water —Delhi, Delhi
- English
- Research
- Master's degree
Client Intake Specialist - US Voice process
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Customer service
- Business development
- Bachelor's degree
- Health insurance
Sr. Quality Manager
CDIL —Delhi, Delhi
- Master's degree
- Analysis skills
- Bachelor's degree
Product Sales Specialist AV
Proactive Data Systems —West District, Delhi
- Sales
- System design
- Microsoft Office
Compliance Analyst
AlphaSense —Delhi, Delhi
- English
- Research
- AI
Patent Docketing
AltBig —Green Park, Delhi, Delhi
- Full-time
- Microsoft Office
- Bachelor's degree
- Quality control
Quick apply
1d
Assamese Language Specialist - Freelance AI Trainer Project
Meridial —Delhi, Delhi
- ₹8 - ₹65 an hour
- Remote
- AI
- Communication skills
- Teaching experience
- Health insurance
- Paid time off
Executive -service
Yokogawa —Delhi, Delhi
- Full-time
- Computer skills
- Communication skills
2d
Online Form Automation / JotForm Specialist
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Azure
- Windows
- Bachelor's degree
- Commuter assistance
Specialist-HR Ops
BirlaSoft —Noida, Uttar Pradesh
- Finance
- Master's degree
- Human resources
8d
Associate Specialist - Presales
Ingram Micro —Delhi, Delhi
- Full-time
- Engineering
- Bachelor's degree
- Computer networking
Principal Lead, Implementation
Room to Read —Delhi, Delhi
- Full-time
- Master's degree
- Project management
- Travel
- Health insurance

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Operations Specialist

International SOS -
Delhi, Delhi

Apply Now

Job details

1 hour ago

Qualifications

Multilingual
Customer service
Call center experience
Logistics
English
12th Pass

Full job description

About the role

Responsible for fulfilling all types of assistance for medical, security and logistical related requests originating through the Assistance Centre from clients and subscribers. Deliver high quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customer service and working collaboratively between operations, medical and security specialists.
To provide an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customer service programmes to our members.

Key responsibilities

Service Delivery:

Provide operations and logistics expertise in the understanding and fulfilment of requests for assistance from our clients and subscribers, in collaboration with medical and security professional colleagues.
Probe clients and subscribers who contact the Assistance Center to ensure that the request for assistance is understood and acted upon in every instance.
Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner and managing cases in line with the key directive of Assist First, Verify Later.
Document all matters relating to these requests using the telecommunication and computer systems made available by the organisation.
Plan and coordinate the full range services for clients, utilising the internal resources of International SOS and external correspondents where necessary.
Ensure that logistical arrangements are communicated to all stakeholders in an appropriate and timely manner.
Coordinate cases effectively and efficiently in accordance with internal and client specific Operations and Billings procedures
Seek and listen to customer feedback and escalate for quality improvement. Take responsibility for correcting customer service problems promptly.
Provide fully comprehensive billing information together with cost estimates where relevant - securing payment prior to delivery of services to non-clients. Recognise and escalate any opportunities for cost containment.
Effectively manage and communicate workload and movements to the line manager.
Forward relevant information to assist with the development of the network of service providers.

About you

Required Work Experience

Typically, at least 1 – 2 years of experience in logistics and customer service is required.
Experience working in logistics, travel and/or healthcare sector is desirable.
Experience in phone-based or call centre environment is desirable.
Experience of working in a fast-paced, demanding environment.

Required Qualifications

Educated to a high school diploma or equivalent.
Teritiary level education is desired.

Required Languages

Excellent written and spoken English language
Other language proficiency desirable.

Travel / Rotation Requirements (Brief description of any travel or rotation requirements)

Shift work including occasional overtime based on operational requirements.

Apply Now

Refine Your Search

document specialist jobs in delhi delhi

Operations Specialist

Process Specialist (Secured and Unsecured Loans)

Environmental & Social Safeguards Specialist

Recruitment Specialist

PPK - Senior Knowledge Specialist (Retail)

Stakeholder Engagement & Capacity Building Specialist

Visa Executive

Product Matching Specialist - Freelance AI Trainer Project

Communications Consultant (Media)

Client Intake Specialist - US Voice process

Sr. Quality Manager

Product Sales Specialist AV

Compliance Analyst

Patent Docketing

Assamese Language Specialist - Freelance AI Trainer Project

Executive -service

Online Form Automation / JotForm Specialist

Specialist-HR Ops

Associate Specialist - Presales

Principal Lead, Implementation

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