Civil Lines Delhi Delhi Reservations manager Jobs – 219 Open Jobs Today

Spa Manager
Marriott International, Inc —Delhi, Delhi
- Full-time
- 12th Pass
- Guest services
8d
School Travel & Educational Tours Manager
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- Food provided
Quick apply
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Elite Butlers —Delhi, Delhi
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1d
Business Development - Senior Manager - Travel (Flights)
Paytm —Noida, Uttar Pradesh
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WSP —Noida, Uttar Pradesh
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House of Vacations India Pvt Ltd —Delhi, Delhi
- ₹40,000 - ₹60,000 a month
- Full-time
- Customer service
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7d
Senior Consultant - Project Delivery
WSP —Noida, Uttar Pradesh
- Hybrid work
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Assistant Manager-Reservations
Marriott International, Inc —Delhi, Delhi
- Full-time
14d
CONSULTANT- WATER ADVISORY
WSP —Noida, Uttar Pradesh
- Hybrid work
- Microsoft Excel
- CAD
- Data analysis skills
Principal Project Manager
WSP —Noida, Uttar Pradesh
- Hybrid work
- Engineering
- Master's degree
- Project management

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Spa Manager

Marriott International, Inc -
Delhi, Delhi

Apply Now

Job details

Full-time
8 days ago

Qualifications

12th Pass
Guest services

Full job description

Additional Information
Job Number26107218
Job CategorySpa
LocationAsset Area 13 - Hospitality District, New Delhi, New Delhi, India, 110037
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Spa Operations and Budgets

Assumes the responsibilities of the Spa Director in his/her absence.

Ensures all employees have the proper supplies, equipment and uniforms.

Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

Manages supplies and equipment inventories within budget.

Maintains cleanliness of spa and related areas and equipment.

Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

Handles guest problems and complaints.

Empowers employees to provide excellent customer service.

Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.

Strives to improve service performance.

Conducting Human Resources Activities

Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

Ensures employees understand expectations and parameters.

Brings issues to the attention of the department manager and Human Resources as necessary.

Observes service behaviors of employees and providing feedback to individuals.

Participates in employee progressive discipline procedures.

Participates in an on-going employee recognition program.

Reviews comment cards and guest satisfaction results with employees.

Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Supervises on-going training initiatives and conducting training when appropriate.

Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

Celebrates successes and publicly recognizes the contributions of team members.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

reservations manager jobs in civil lines delhi delhi

Spa Manager

School Travel & Educational Tours Manager

Senior Consultant – Project Management (Land Services-PMO

Associate - Project Management

Associate-Decarbonisation and Resilience

Corporate Sales Manager - TRAVEL

Guest Relations Supervisor

Travel Sales Operations Manager (US)

Head - Local Government

Intermediate Professional, Supply Chain Management

Relationship Head – DigiLantern (Domestic + US Market)

Assistant Front Office Manager

Business Development - Senior Manager - Travel (Flights)

Team Leader - Commercial Management & Quantity Surveying

Assistant Analyst - Commercial Management

Assistant Manager – Ticketing (Domestic & International)

Senior Consultant - Project Delivery

Assistant Manager-Reservations

CONSULTANT- WATER ADVISORY

Principal Project Manager

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