Kodambakkam Chennai Tamil Nadu Customer support coordinator Jobs – 131 Open Jobs Today

Customer Service - Advisor (3-8 yrs)
The Viswa Group —Tambaram, Chennai, Tamil Nadu
- ₹45,000 - ₹65,000 a month
- Full-time
- Customer service
- English
- Windows
- Paid time off
Quick apply
4d
Specialist - Training coordinator
Nordex SE —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Group Lead - Operational Excellence
Nordex SE —Chennai, Tamil Nadu
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
18h
Lead Administrator (Support &Operations)
HCLTech —Chennai, Tamil Nadu
- Azure
- Windows
- AWS
Sales Coordinator
Bioscreen Instruments Pvt. Ltd. —Ashok Nagar, Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Computer skills
- Health insurance
- Paid sick time
Quick apply
6d
Service Process Coordinator-South 1
MSX International —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
Service Coordinator / Spare Parts Management
ZF —Chennai, Tamil Nadu
- Microsoft Excel
- Customer service
- English
3h
Analyst - P2P
Philips —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Data entry
2h
Back Office Executive- Hindi
ASCENT E-DIGIT SOLUTIONS PVT LTD —Chennai, Tamil Nadu
- ₹25,000 a month
- Call employer
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick apply
6h
Sales Coordinator
Etiicos —Madipakkam, Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Email
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
8d
Branch Coordinator
PR Learning Academy —Velachery, Chennai, Tamil Nadu
- ₹14,542.79 - ₹20,000.00 a month
- Part-time
- Bachelor's degree
- Recruiting
- In-person
Quick apply
Export Coordinator
Sweet Karam Coffee —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Quick apply
12d
Training Coordinator
DHL —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- English
- Health insurance
Sales Coordinator
Diamond Lead Associates —Ambattur, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Sales Coordinator
ARDENS BUSINESS SOLUTIONS PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Quick apply
Placement Coordinator
QuestAlliance —Chennai, Tamil Nadu
- Full-time
- Childcare
- Team management
- Computer skills
- Health insurance
5h
Client Coordinator
MCare Pro Health Services Private Limited —Chennai, Tamil Nadu
- ₹19,000 - ₹35,000 a month
- Full-time
- Walk-in
- Microsoft Word
- Computer literacy
- English
- Commuter assistance
Quick apply
14d
Documentation Specialist
Hitachi Rail —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Admin Coordinator
ICARE —Chennai, Tamil Nadu
- ₹16,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply
6d
Export Inside sales coordinator
ALPHA GLOBAL LOGISTICS —Chennai, Tamil Nadu
- From ₹4,80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Customer Service - Advisor (3-8 yrs)

The Viswa Group -
Tambaram, Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹45,000 - ₹65,000 a month
4 days ago

Benefits

Provident Fund
Paid time off

Qualifications

Customer service
English
Windows
Microsoft Office
Sales
Bachelor's degree
Computer skills
Chemical engineering

Full job description

As a customer service coordinator in the marine industry, your main responsibilities would involve managing the relationships between the company and its customers, ensuring that their needs are being met and their expectations are exceeded.

Your daily tasks may include:

1. Answering customer inquiries: You'll be responsible for fielding phone calls, emails, and other inquiries from customers. This could include answering questions about products, services, pricing, and delivery schedules.

2. Managing orders: You'll be responsible for managing customer orders, including processing orders, ensuring timely delivery, and resolving any issues related to order fulfilment. Address customer concerns, troubleshoot issues, and provide effective solutions.

3. Coordinating with other departments: You'll need to work closely with other departments within the company, such as sales, marketing, and production, to ensure that all customer needs are being met. Process customer orders accurately and efficiently. Coordinate with internal teams to ensure timely delivery of services & keep customers informed about the status of their orders.

4. Resolving customer issues: You'll be responsible for addressing and resolving any customer issues, such as product defects, delivery delays, or billing disputes.

5. Maintaining customer records: You'll be responsible for maintaining accurate customer records, including contact information, order history, and other relevant data.

6. Generating reports: You'll need to generate regular reports on customer satisfaction, order fulfilment rates, and other key performance indicators to help identify areas for improvement.

7. Communicate customer feedback, trends, and concerns to the relevant departments for continuous improvement.

Other Responsibilities:

To support the Marketing Team with existing clients by being the internal point of contact regarding data setup and operational issues.

Assisting the sales team as a technical resource

To be able to work independently as well as collaborate across multiple teams.

Ability to partner cross-functionally, across time zones, providing timely updates to internal stakeholders.

Qualifications & Requirements:

Minimum 3-4 years of customer service experience preferably Shipping industry experience with a strong preference for a background in performance or technical advisor role

Fields entry-level product-related inquiries. Fluency in English, both spoken and written

Ability to work on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.

Ability to work independently, receiving little instruction on daily work, but receiving general instructions on newly introduced assignments.

Understands the basic application of all Company products.. Good computer skills, preferably in a Windows environment. Good problem-solving skills.

Enjoys working in a team environment

Overall, your role as a customer service coordinator in the marine industry will be critical in ensuring that the company maintains strong relationships with its customers and continues to meet their needs and expectations.

Job Type: Full-time

Pay: ₹45,000.00 - ₹65,000.00 per month

Benefits:

Paid time off
Provident Fund

Education:

Bachelor's (Preferred)

Experience:

Chemical engineering: 3 years (Required)
Customer service: 3 years (Required)

Language:

English (Required)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in kodambakkam chennai tamil nadu

Customer Service - Advisor (3-8 yrs)

Specialist - Training coordinator

Group Lead - Operational Excellence

Lead Administrator (Support &Operations)

Sales Coordinator

Service Process Coordinator-South 1

Service Coordinator / Spare Parts Management

Analyst - P2P

Back Office Executive- Hindi

Sales Coordinator

Branch Coordinator

Export Coordinator

Training Coordinator

Sales Coordinator

Sales Coordinator

Placement Coordinator

Client Coordinator

Documentation Specialist

Admin Coordinator

Export Inside sales coordinator

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