Chennai Tamil Nadu Crm manager Jobs – 310 Open Jobs Today

CRM Executive
SCIGENICS BIOTECH PVT LTD —Chennai, Tamil Nadu
- From ₹32,000 a month
- Full-time
- English
- Microsoft Office
- In-person
- Health insurance
- Paid sick time
Quick apply
6d
Business Development Manager (BDM)
Alliance Workforce Advisory Private Limited —Chennai, Tamil Nadu
- ₹50,000 - ₹70,000 a month
- Full-time
- CRM software
- English
- Business development
- Paid sick time
Quick apply
7d
Admin cum Sales Manager
Industrial Growth Analytik Info Techniqs —Chennai, Tamil Nadu
- ₹6,00,000 a year
- Part-time
- Sales
- Salesforce
- Business development
- Flexible schedule
- Food provided
Quick apply
Business Development Manager- Event Management
ADDURCO —Ashok Nagar, Chennai, Tamil Nadu
- ₹40,000 - ₹60,000 a month
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
Immediate Wanted CRM - Manager
Ruuraa Holidays Private Limited —Chennai, Tamil Nadu
- ₹15,000 - ₹35,000 a month
- Full-time
- Customer service
- English
- In-person
Quick apply
4d
Customer Relationship Manager - Finance
BlackBird Solutions —Vadapalani, Chennai, Tamil Nadu
- ₹55,688.91 - ₹65,683.62 a month
- Full-time
- Finance
- Business development
- Bachelor's degree
Quick apply
14d
Customer Relationship Manager
Sathyam Bio (P) Ltd., —Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Paid time off
Quick apply
Marketing Manager
Apra Constructions —Chennai, Tamil Nadu
- Up to ₹50,000 a month
- Full-time
- Sales
- Salesforce
- Business development
Quick apply
14d
Marketing Manager
Jamna Auto Industries Ltd —Chengalpattu, Chennai, Tamil Nadu
- From ₹8,00,000 a year
- Full-time
- ERP systems
- Microsoft Office
- Master's degree
- Health insurance
- Flexible schedule
Quick apply
Functional Consultant- Zoho
Trivecta digital Solution Pvt Ltd —Chennai, Tamil Nadu
- ₹4,28,865.57 - ₹16,97,000.21 a year
- Email
- Analysis skills
- Bachelor's degree
- Scripting
Quick apply
11d
Sr. Sales Manager
Crane Worldwide Logistics India Pvt Ltd —Chennai, Tamil Nadu
- Sales
- Microsoft Office
- Analysis skills
20h
Deputy Manager - Banca (Sales MIS)
HDFC Life —Chennai, Tamil Nadu
- CRM software
- Sales
- Analysis skills
Growth & Business Development Manager
The One Percent Ltd —Chennai, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Full-time
- Remote
- Sales
- Business development
- Work from home
- Flexible schedule
Quick apply
Business Development Manager (BDM)
Armoraa Skin Solutions LLP —Anna Nagar, Chennai, Tamil Nadu
- ₹70,000 - ₹1,00,000 a month
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
Assistant Manager - Business Development
ORA SENIOR CARE —Egmore, Chennai, Tamil Nadu
- From ₹32,000 a month
- Full-time
- Sales
- Business development
- Project management
Quick apply
14d
Procurement Manager(Sourcing)
Softrate Tech Park —Chennai, Tamil Nadu
- ₹50,000 - ₹80,000 a month
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
Virtual Manager - Banking
Unidos Technology —T Nagar, Chennai, Tamil Nadu
- ₹4,50,000 - ₹5,50,000 a year
- English
- Bachelor's degree
- Computer skills
Quick apply
Customer Relationship Manager (CRM)
Sundari silks India —Chennai, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Call employer
- Sales
- Customer service
- Cashiering
- Health insurance
Quick apply
Relationship Manager
Aionion Capital Market Services Private Limited —Royapettah, Chennai, Tamil Nadu
- ₹28,229.81 - ₹60,157.46 a month
- Full-time
- Customer service
- Master's degree
- Business development
- Health insurance
- Work from home
Quick apply
7d
Sales Manager
Ingersoll Rand —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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CRM Executive

SCIGENICS BIOTECH PVT LTD
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
From ₹32,000 a month
6 days ago

Benefits

Provident Fund
Leave encashment
Health insurance
Paid sick time

Qualifications

English
Microsoft Office
Production planning
Customer relationship management
B2B
Customer support
Industrial equipment
Manufacturing
Hindi
Diploma
Communication skills
Order fulfilment

Full job description

JOB DESCRIPTION – CRM / CUSTOMER RELATIONSHIP EXECUTIVE

Department: Customer Relationship Management (CRM)
Designation: CRM Executive / Customer Relationship Executive
Experience: 3–4 Years
Qualification: Any Degree / Diploma; Engineering qualification preferred
Language: Hindi – Mandatory, English – Good communication skills

Gender: Male & Female
Location: Chennai

Gross: 32K to 34K

Job Purpose

Key Responsibilities

Handle customer enquiries received through phone, email, tender and other communication channels.
Understand and record customer requirements accurately and maintain the Enquiry Register.
Prepare and coordinate quotations based on approved price lists, customer requirements and applicable discounts.
Receive and verify customer Purchase Orders (PO) against the enquiry and quotation.
Conduct/coordinate Contract Review and ensure all customer requirements are communicated to concerned departments.
Prepare and coordinate Work Orders, Job Detail Releases (JDR), Order Acknowledgements and related CRM documents.
Maintain and regularly update the Customer Order Register and Pending Order List.
Coordinate with Production for order status and provide the Sales Prospect / order information required for production planning.
Coordinate with Design, Production, Purchase and CRM teams for new product/customized product enquiries and feasibility review.
Coordinate with customers regarding technical clarifications, specifications, amendments and deviations.
Handle customer PO amendments, JDR amendments and other changes and communicate them to the concerned departments.
Coordinate with Stores and Accounts for dispatch clearance, commercial documentation and customer site readiness.
Coordinate dispatch schedules and communicate dispatch details to customers.
Coordinate with the Service Team for installation planning and customer site readiness.
Follow up with customers for installation completion and pending payments as per agreed payment terms.
Maintain proper CRM records and ensure required documents are filed/retained as per company procedure.
Collect and coordinate Customer Satisfaction Survey – Form A & Form B with Sales/Service teams.
Follow up with customers who provide “Needs Improvement” or “Not Satisfied” feedback and coordinate corrective action.
Monitor delivery performance against committed and actual dispatch dates.
Assist in order loss analysis and provide required information to management.
Prepare regular CRM reports and provide updates to management.
Participate in weekly order review meetings and coordinate action points with concerned departments.
Ensure all customer communications and commitments are properly recorded and followed up.

Required Skills

Hindi communication is mandatory – ability to communicate confidently with Hindi-speaking customers.
Good verbal and written English communication.
Strong customer handling and follow-up skills.
Good coordination skills with multiple departments.
Knowledge of quotation, PO and order processing.
Basic understanding of commercial terms and payment follow-up.
Good MS Office / Excel knowledge.
Ability to maintain records and prepare reports.
Good negotiation, problem-solving and interpersonal skills.
Ability to handle multiple customer orders and priorities.

Preferred Experience

3–4 years of experience in CRM / Customer Support / Sales Coordination / Order Processing / Customer Relationship Management.
Experience in manufacturing / engineering / industrial equipment / pharma equipment companies will be an advantage.
Experience in handling B2B customers, quotations, purchase orders, dispatch and installation coordination will be preferred.

Key Performance Indicators (KPI)

Timely enquiry and quotation processing.
Order processing accuracy.
PO / Contract Review accuracy.
Timely order status follow-up.
On-time dispatch coordination.
Installation and payment follow-up.
Customer satisfaction score.
Closure of customer complaints/feedback.
Proper maintenance of CRM records and documents.
Timely submission of CRM reports.

Reporting

Reports to: CRM Manager / Senior Manager – CRM / Manager – Sales
Internal Coordination: Sales, Design & Development, Production, Purchase, Stores, Accounts, Service and Management.

Pay: From ₹32,000.00 per month

Benefits:

Health insurance
Leave encashment
Paid sick time
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

crm manager jobs in chennai tamil nadu

CRM Executive

Business Development Manager (BDM)

Admin cum Sales Manager

Business Development Manager- Event Management

Immediate Wanted CRM - Manager

Customer Relationship Manager - Finance

Customer Relationship Manager

Marketing Manager

Marketing Manager

Functional Consultant- Zoho

Sr. Sales Manager

Deputy Manager - Banca (Sales MIS)

Growth & Business Development Manager

Business Development Manager (BDM)

Assistant Manager - Business Development

Procurement Manager(Sourcing)

Virtual Manager - Banking

Customer Relationship Manager (CRM)

Relationship Manager

Sales Manager

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