Chandapura Bengaluru Karnataka Shift leader Jobs – 1004 Open Jobs Today

EA US PR - Team Leader
First Advantage —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Manager, Technical Product Management
Optum —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- DevOps
- Health insurance
Team Leader, Customer Service
Thermo Fisher Scientific —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Customer Success Manager - US Accounts
PinnacleU —Bengaluru, Karnataka
- ₹15,00,000 - ₹18,00,000 a year
- Full-time
- English
- Communication skills
Quick apply
Team Lead - Customer Support
Teachmint —Bengaluru, Karnataka
- Microsoft Excel
- Management
- Salesforce
Quick apply
14d
Global Leader - Resource Management
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Remote
- English
- Finance
- Master's degree
Quick apply
Customer Experience Team Lead
IG Group —Bengaluru, Karnataka
- Full-time
- Customer service
- English
- Finance
Director, Project / Program Management
Analog Devices —Bengaluru, Karnataka
- Full-time
- Travel
- Leadership
Specialist Deputy Manager - Strategic Market Insights and Thought Leadership - Strategy
Deloitte —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Front Office Team Leader
Bloom Hotels Group —Koramangala, Bengaluru, Karnataka
- ₹20,000 - ₹24,000 a month
- Full-time
- Hospitality
- Customer service
- In-person
- Health insurance
- Paid time off
Quick apply
12d
Area Manager / Regional Business Manager
Novartis —Bengaluru, Karnataka
- Full-time
- Microsoft Access
- Sales
- Microsoft Office
6d
Senior Manager - Enterprise Agile Coach
RTX Corporate —Bengaluru, Karnataka
- Full-time
- Databases
- SQL
- Bachelor's degree
14d
HR Shared Services Employee Support_Director_HR Business Partners
Morgan Stanley —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Bosch Production System or Lean Coordinator
Bosch Group —Bengaluru, Karnataka
- Full-time
- Computer science
- English
- Bachelor's degree
Quick apply
8d
Senior Associate
Firstsource Healthcare —Bengaluru, Karnataka
- Night shift
- Microsoft Word
- Microsoft Excel
- 12th Pass
Senior Customer Experience Manager
Bark —Bengaluru, Karnataka
- Analysis skills
- Leadership
7d
Account Manager, Large Customer Sales
Google —Bengaluru, Karnataka
- Full-time
- Master's degree
- Business development
- Bachelor's degree
CRM Executive
The Indian Garage Co —Bommanahalli, Bengaluru, Karnataka
- ₹25,000 - ₹28,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick apply
14d
Team Leader, Operations
Concentrix —Bengaluru, Karnataka
- Weekend availability
- Management
- Analysis skills
- Bachelor's degree
5d
Manager - Strategic Account Management
Yash Technologies —Bengaluru, Karnataka
- Master's degree
- Business development
- Bachelor's degree

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EA US PR - Team Leader

First Advantage -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Excel
Microsoft Office
Information security
Analysis skills
APIs
AI
Communication skills

Full job description

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

About First Advantage
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.
Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.

What You'll Do

The objective of this role is for the associate to offer seamless support with regards to their account and provide effective resolution to queries by collaborating with different teams within FADV.

Responsibilities:

Lead day-to-day back-office operations for background verification processes, ensuring delivery against committed service levels, turnaround times, productivity, and quality standards across verification queues.
Manage work allocation, queue balancing, and resource planning to ensure timely completion of screening components as applicable.
Monitor daily operational performance through dashboards and reports, track SLA/TAT adherence, ageing, pendency, rework, and throughput, and take timely corrective actions to address risks and backlog.
Handle customer and client escalations with urgency, conduct root cause analysis, provide clear status updates, and partner with internal teams to drive effective resolution and prevent recurrence.
Lead, coach, and develop team members through regular performance reviews, feedback, floor support, and structured action plans to improve productivity, quality, and process compliance.
Support hiring, onboarding, and training of new associates; track nesting and trainee performance to ensure readiness for production and adherence to process standards.
Ensure strict compliance with company policies, client requirements, data privacy, information security, and background screening regulations while maintaining high standards of accuracy and confidentiality.
Collaborate effectively with quality, training, client services, product, technology, and support teams to resolve process gaps, clarify instructions, and improve end-to-end operational outcomes as deemed necessary.
Partner in continuous improvement initiatives through process reviews, defect analysis, and automation or standardization opportunities to improve accuracy, efficiency, and client experience.
Build strong stakeholder and relationships by communicating operational updates, risks, mitigation plans, and performance insights in a clear, timely, and professional manner.

What You Will Need to be Successful:

Strong operational leadership with the ability to manage high-volume, deadline-driven back-office processes while balancing productivity, accuracy, and customer experience.
Sound judgment and decision-making skills, with the ability to prioritize critical cases, assess operational risk, and take timely actions in a fast-paced environment.
Strong analytical capability with experience interpreting operational metrics such as SLA, TAT, ageing, productivity, quality, and backlog to drive performance improvements.
Excellent written and verbal communication skills, with the ability to manage internal stakeholders, respond to escalations, and communicate clearly with clients and cross-functional teams.
Good understanding of service delivery and back-office operations, preferably in background verification, shared services, BPO, KPO, risk operations, or similar process-driven environments.
Proficiency in Microsoft Office applications, especially Excel and PowerPoint, for reporting, trend analysis, workflow tracking, and presentation of business insights.
Ability to coach and develop teams, create accountability, and drive sustained improvements in quality, compliance, and productivity through structured performance management.
Flexibility to work in US shifts and adapt to changing business priorities, volume spikes, client requirements, and turnaround commitments.

Qualifications

Graduates preferred

What You May Need to be Successful:

Ability to work effectively under pressure and manage multiple priorities in a high-volume, turnaround-driven environment.
Strong stakeholder management skills with the ability to influence outcomes across operations, quality, training, and client-facing teams.
Success in this role will typically be measured through SLA/TAT adherence, quality performance, productivity, people development, escalation management, and continuous improvement impact.

Why Join Us at First Advantage?

At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values — Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired — empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.
First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.

Employee Impact Groups
FA Cares volunteer opportunities
Mentorship Advantage Program

SOAR, award-winning manager development program
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

We have great people here and are looking for more. Come join us!

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Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

Apply Now

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shift leader jobs in chandapura bengaluru karnataka

I want to receive the latest job alerts for shift leader in chandapura bengaluru karnataka

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We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

What You'll Do

The objective of this role is for the associate to offer seamless support with regards to their account and provide effective resolution to queries by collaborating with different teams within FADV.

Responsibilities:

Lead day-to-day back-office operations for background verification processes, ensuring delivery against committed service levels, turnaround times, productivity, and quality standards across verification queues.

Manage work allocation, queue balancing, and resource planning to ensure timely completion of screening components as applicable.

Monitor daily operational performance through dashboards and reports, track SLA/TAT adherence, ageing, pendency, rework, and throughput, and take timely corrective actions to address risks and backlog.

Handle customer and client escalations with urgency, conduct root cause analysis, provide clear status updates, and partner with internal teams to drive effective resolution and prevent recurrence.

Lead, coach, and develop team members through regular performance reviews, feedback, floor support, and structured action plans to improve productivity, quality, and process compliance.

Support hiring, onboarding, and training of new associates; track nesting and trainee performance to ensure readiness for production and adherence to process standards.

Ensure strict compliance with company policies, client requirements, data privacy, information security, and background screening regulations while maintaining high standards of accuracy and confidentiality.

Collaborate effectively with quality, training, client services, product, technology, and support teams to resolve process gaps, clarify instructions, and improve end-to-end operational outcomes as deemed necessary.

Partner in continuous improvement initiatives through process reviews, defect analysis, and automation or standardization opportunities to improve accuracy, efficiency, and client experience.

Build strong stakeholder and relationships by communicating operational updates, risks, mitigation plans, and performance insights in a clear, timely, and professional manner.

What You Will Need to be Successful:

Strong operational leadership with the ability to manage high-volume, deadline-driven back-office processes while balancing productivity, accuracy, and customer experience.

Sound judgment and decision-making skills, with the ability to prioritize critical cases, assess operational risk, and take timely actions in a fast-paced environment.

Strong analytical capability with experience interpreting operational metrics such as SLA, TAT, ageing, productivity, quality, and backlog to drive performance improvements.

Excellent written and verbal communication skills, with the ability to manage internal stakeholders, respond to escalations, and communicate clearly with clients and cross-functional teams.

Good understanding of service delivery and back-office operations, preferably in background verification, shared services, BPO, KPO, risk operations, or similar process-driven environments.

Proficiency in Microsoft Office applications, especially Excel and PowerPoint, for reporting, trend analysis, workflow tracking, and presentation of business insights.

Ability to coach and develop teams, create accountability, and drive sustained improvements in quality, compliance, and productivity through structured performance management.

Flexibility to work in US shifts and adapt to changing business priorities, volume spikes, client requirements, and turnaround commitments.

Qualifications

Graduates preferred

What You May Need to be Successful:

Ability to work effectively under pressure and manage multiple priorities in a high-volume, turnaround-driven environment.

Strong stakeholder management skills with the ability to influence outcomes across operations, quality, training, and client-facing teams.

Success in this role will typically be measured through SLA/TAT adherence, quality performance, productivity, people development, escalation management, and continuous improvement impact.

Why Join Us at First Advantage?