Govindpuri Delhi Delhi Back office Jobs – 770 Open Jobs Today

Customer Service & E-commerce Operations Executive
Miray Fashions —Delhi, Delhi
- ₹20,000 - ₹22,000 a month
- Full-time
- Customer service
- English
- Computer skills
Quick apply
1h
Office Assistant
ENERGOS —West District, Delhi
- ₹10,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- English
- Data entry
- Commuter assistance
- Paid time off
Quick apply
1h
Operations Executive
Unicus Creations —New Delhi District, Delhi
- ₹18,000 - ₹25,000 a month
- Customer service
- English
- Bachelor's degree
Quick apply
2d
Quality & 3P Operations Executive
Sleepy Owl Coffee Limited —Lajpat Nagar, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- Quality control
- In-person
- Manufacturing
- Health insurance
- Paid sick time
Quick apply
2d
Office Assistant
Crafters Corner —South East District, Delhi
- ₹8,500 - ₹12,000 a month
- Full-time
- Sales
- Customer service
- In-person
Quick apply
8d
Data Entry Operator/Computer Operator
GUPTA HOSPITALITY PVT LTD —Gurugram, Haryana
- ₹18,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Data entry
- Food provided
Quick apply
1d
Back Office Executive
KPRM Pvt .Ltd —Lajpat Nagar, Delhi, Delhi
- ₹12,000 - ₹18,000 a month
- Full-time
- Microsoft Word
- 12th Pass
- Bachelor's degree
Quick apply
7d
Office Assistant
Nivasa Group —Sultanpur, Delhi, Delhi
- ₹19,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Travel
Quick apply
7d
MIS AND OPERATION EXECUTIVE - ECOMMERCE
Mounee Consulting Services —Gurugram, Haryana
- ₹35,000 a month
- Full-time
- Microsoft Excel
- Data entry
- Organisational skills
- Work from home
Quick apply
Data Entry Operator/Computer Operator
Instaspaces Realtech Private Limited —Gurugram, Haryana
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Office
- Accounting
- Data entry
- Health insurance
- Food provided
Quick apply
HR Executive – HR Operations & Compliance
Bandhoo Solutions and Services Pvt Ltd —Gurugram, Haryana
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
17h
Operation Executive
Planyourworld Training Academy Private Limited —Saket, Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Billing Executive
Kushwaha Homes Private Limited —Dwarka, Delhi, Delhi
- ₹16,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Accounting
- Computer skills
- Commuter assistance
- Cell phone reimbursement
Quick apply
1d
Back Office Executive
Capricorn Identity Services Pvt. Ltd. —Nirman Vihar, Delhi, Delhi
- ₹13,000 - ₹18,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick apply
Operation Executive
Bridgepoint services —Noida, Uttar Pradesh
- ₹18,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Project management
Quick apply
10d
Data Entry Operator
KPRM Pvt .Ltd —Lajpat Nagar, Delhi, Delhi
- ₹12,000 - ₹18,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Master's degree
Quick apply
4d
Senior Executive – Import Export Operations & Documentation
Him Logistics Pvt. Ltd. —Central District, Delhi
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
- Cell phone reimbursement
Quick apply
2d
Domestic Travel Operations Executive
Travel Junky —South Delhi, Delhi, Delhi
- Up to ₹29,000 a month
- Full-time
- Customer service
- Microsoft Office
- Travel
- Paid sick time
Quick apply
14d
Computer Operator cum Office Assistant
ENERGOS SERVICES INDIA PRIVATE LIMITED —Munirka, Delhi, Delhi
- ₹10,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- English
- Master's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Computer Operator
Dhruv Enterprises —Ballabgarh, Haryana
- ₹22,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Health insurance
Quick apply

I want to receive the latest job alerts for back office in govindpuri delhi delhi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

back office jobs near govindpuri delhi delhi

E-commerce Specialist jobs in Delhi, Delhi

Computer Operator jobs in Munirka, Delhi, Delhi

Computer Operator jobs in Ballabgarh, Haryana

Mis Executive jobs in Gurugram, Haryana

Data Entry Clerk jobs in Lajpat Nagar, Delhi, Delhi

Back Office Executive jobs in Nirman Vihar, Delhi, Delhi

Office Assistant jobs in Sultanpur, Delhi, Delhi

Data Analyst, Internship jobs in Kerala

Data Entry Clerk jobs in Mohali, Punjab

Data Science jobs in Indore, Madhya Pradesh

Data Analyst, Ludhiana jobs in Ludhiana, Punjab

Junior Data Analyst jobs in Remote

Data Entry Clerk jobs in Taloja A.v, Navi Mumbai, Maharashtra

Data Entry Clerk jobs in J P Nagar 6th Phase, Karnataka

Data Entry Clerk jobs in Khan Market, Delhi, Delhi

Ecommerce jobs in Noida, Uttar Pradesh

Ecommerce Work From Home jobs in Chandigarh, Chandigarh

Operations Administrator jobs in Mumbai, Maharashtra

Operations Administrator jobs in Jaipur, Rajasthan

Operations Fresher jobs in Mumbai, Maharashtra

Customer Service & E-commerce Operations Executive

Miray Fashions
Delhi, Delhi

Quick apply

Job details

Full-time
₹20,000 - ₹22,000 a month
1 hour ago

Qualifications

Customer service
Logistics
English
Shipping & receiving
Computer skills
Hindi
Communication skills
Order fulfilment

Full job description

Customer Service & E-commerce Operations Executive

Company: MIRAY Fashions
Location: Tughlakabad Extension, New Delhi
Employment Type: Full-time
Salary: ₹20,000/month for the first month
After First Month: ₹22,000/month for the next 3 months, subject to performance
Further Review: Based on performance and responsibilities
Experience: 1–3 years preferred
Joining: Immediate

About MIRAY

MIRAY is a growing women's fashion brand with its own garment manufacturing and e-commerce operations in Delhi.

We are looking for a Customer Service & E-commerce Operations Executive who can take ownership of customer communication and help coordinate customer issues across our production, dispatch and logistics teams.

This is not simply a "reply to WhatsApp messages" role.

The right person will be responsible for ensuring that a customer's issue is properly understood, followed up internally and resolved with a clear and timely response.

Key ResponsibilitiesCustomer Service

Handle customer queries primarily through WhatsApp and Email.
Respond to customers professionally, politely and promptly.
Handle queries related to orders, delivery, products, sizes, exchanges, returns and refunds.
Follow up with customers until their issue is properly resolved.
Maintain a positive and helpful tone even when dealing with complaints or difficult customers.
Ensure no customer query remains unattended or forgotten.

Logistics & Courier Coordination

Coordinate with Shiprocket and courier partners regarding shipment-related issues.
Track delayed, stuck, undelivered and exception shipments.
Follow up on courier complaints and delivery issues.
Coordinate with the dispatch team to obtain accurate shipment updates.
Escalate serious logistics issues to management when required.
Maintain proper records of important logistics cases.

Experience with Shiprocket is strongly preferred.

Returns, RTOs & Exchanges

Manage customer return, RTO and exchange cases.
Coordinate with customers regarding return/exchange procedures.
Track returned shipments until they reach MIRAY.
Coordinate with the dispatch/inventory team after returned products are received.
Maintain proper status of pending returns and exchanges.
Follow up on unresolved cases until closure.
Identify recurring return/RTO issues and report them to management.

Internal Coordination

The candidate will regularly coordinate with:

Production Team – for product availability, production status and expected completion.

Dispatch Team – for order processing, packing, courier pickup, shipment status and returns.

Inventory Team – for product availability, returned products and exchanges.

The candidate must ensure that customers receive accurate information, rather than simply giving assumptions or promises.

Customer Feedback

Record important customer complaints and feedback.
Identify repeated complaints regarding sizes, fits, fabrics, quality, delivery or products.
Share useful customer feedback with the management and relevant teams.
Help MIRAY improve its products and customer experience.

Daily Responsibility

The person joining this role will be expected to:

Start the day by checking all pending customer queries and unresolved cases.
Review pending shipments and logistics exceptions.
Follow up on returns, RTOs and exchanges.
Coordinate with production and dispatch for pending customer orders.
Respond to all new customer queries during working hours.
Maintain a daily pending-issue list.
Ensure important cases are followed through to closure.
Submit a brief daily update to management.

Candidate Requirements

1–3 years of experience in customer service, e-commerce operations, D2C brands or logistics preferred.
Experience with Shiprocket is highly preferred.
Experience handling WhatsApp customer service is an advantage.
Good written English and Hindi/Hinglish communication skills.
Good computer skills.
Comfortable using WhatsApp, Email, Excel/Google Sheets and e-commerce/logistics platforms.
Must be comfortable coordinating with multiple departments.
Must have good follow-up skills and attention to detail.
Should be able to handle pressure during high-order periods.
Must be responsible, punctual and willing to take ownership.

We Are Looking For Someone Who:

Doesn't wait for someone else to solve every problem.
Follows up instead of simply forwarding a complaint.
Understands that customer service means resolution, not just replying.
Can communicate firmly but politely with courier companies.
Can coordinate effectively with production and dispatch teams.
Keeps proper records of pending cases.
Can identify problems before they become customer complaints.

Location Preference

Since this is a full-time on-site role, preference will be given to candidates residing in or near:

Tughlakabad Extension, Govindpuri, Kalkaji, Okhla, Badarpur, Pul Prahladpur, Sangam Vihar, Khanpur, Jasola, Sarita Vihar and nearby areas.

Compensation

Month 1: ₹20,000

Months 2–4: ₹22,000, subject to satisfactory performance.

After 6 months: Salary and responsibilities will be reviewed based on performance, ownership and contribution to the company.

Joining

Immediate joining preferred.

Candidates who can join immediately or within a few days will be given preference.

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

back office jobs in govindpuri delhi delhi

Customer Service & E-commerce Operations Executive

Office Assistant

Operations Executive

Quality & 3P Operations Executive

Office Assistant

Data Entry Operator/Computer Operator

Back Office Executive

Office Assistant

MIS AND OPERATION EXECUTIVE - ECOMMERCE

Data Entry Operator/Computer Operator

HR Executive – HR Operations & Compliance

Operation Executive

Billing Executive

Back Office Executive

Operation Executive

Data Entry Operator

Senior Executive – Import Export Operations & Documentation

Domestic Travel Operations Executive

Computer Operator cum Office Assistant

Computer Operator

I want to receive the latest job alerts for back office in govindpuri delhi delhi

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected