Bengaluru Karnataka Front desk manager Jobs – 64 Open Jobs Today

Asst Mgr Guest Relations
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Hospitality
- No experience needed
- 12th Pass
1h
Night Manager
Area 83 —Bannerghatta, Bengaluru, Karnataka
- ₹35,000 - ₹40,000 a month
- Overnight shift
- Hospitality
- Customer service
- English
Quick apply
ASSISTANT MANAGER-Front Office
AccorHotel —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Front Office Supervisor/Duty Manager (Night Shift)
Oak Haven Service Apartments —BTM Layout, Bengaluru, Karnataka
- ₹12,000 - ₹16,000 a month
- Full-time
- Hospitality
- Customer service
- Front desk
Quick apply
4d
Duty Manager - HIEX Bangalore Whitefield
Holiday Inn Express —Bengaluru, Karnataka
- Weekend availability
- Basic math
- English
- Front desk
Front Desk Executive Manager
D Mentors Dance Company —Bangalore City, Bengaluru, Karnataka
- ₹10,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Administrative experience
- Paid time off
- Paid sick time
Quick apply
Receptionist Cum Floor Manager
Forever kid LLP —Whitefield, Bengaluru, Karnataka
- ₹20,000 - ₹28,000 a month
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
Asset & Wealth Management, Public, MAS, Portfolio Management & Risk, Analyst, Bengaluru
Goldman Sachs —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Health insurance
Guest Service Associate, Front Office - The Hoxton Bengaluru City
Ennismore —Bengaluru, Karnataka
- Full-time
- Restaurant
- Communication skills
Quick apply
Fixed Income Trade Support_Vice President_Product Support & Services IM
Morgan Stanley —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Project management
- Recruiting
Front Office Manager
Shilton hospitality Pvt Ltd —Bengaluru, Karnataka
- ₹18,000 - ₹23,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
- Health insurance
- Food provided
Quick apply
Associate Manager, PVB securities Hub
Standard Chartered —Bengaluru, Karnataka
- English
- Finance
- Bachelor's degree
- Health insurance
- Paid sick time
Assistant Manager Concierge - The Hoxton Bengaluru City
Ennismore —Bengaluru, Karnataka
- Full-time
- Restaurant
Quick apply
Front Desk Manager
WAYFORGLOBAL —Koramangala, Bengaluru, Karnataka
- ₹20,000 - ₹30,000 a month
- Full-time
- English
- Microsoft Office
- Computer skills
- Cell phone reimbursement
Quick apply
Associate Manager, Valuation Control
Standard Chartered —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Communication skills
- Health insurance
- Paid sick time
8d
Front Desk Manager
Muzigal —Bangalore City, Bengaluru, Karnataka
- ₹9,452.07 - ₹20,000.00 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
Quick apply
Duty Manager
Tamara Leisure Experiences —Bengaluru, Karnataka
- Hospitality
- Team management
Revenue Manager
Four Seasons —Bengaluru, Karnataka
- Full-time
- Hospitality
- Analysis skills
- Computer skills
Studio Manager – Aesthetic & Beauty Studio
Divya Nagaraj Makeup Studio & Academy —Hulimavu, Bengaluru, Karnataka
- ₹20,000 - ₹30,000 a month
- Full-time
- Sales
- Customer service
- Team management
Quick apply
3h
#ACN GN - SONG - Service - Workforce Intelligence - Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Management
- Project management
- Financial services

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Asst Mgr Guest Relations

Marriott International, Inc -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
1 hour ago

Qualifications

Hospitality
Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26111973
Job CategoryRooms & Guest Services Operations
LocationSurvey No 28, 29 & 30, Kemathimmanahalli Village, Bengaluru, Karnataka, India, 562110
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Celebrates successes and publicly recognizes the contributions of team members.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Serves as a leader in displaying outstanding hospitality skills.

Sets a positive example for guest relations.

Responds to and handles guest problems and complaints.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Strives to improve service performance.

Provides immediate assistance to guests as requested.

Ensures employees understand customer service expectations and parameters.

Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

Manages payroll administration.

Conducting Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Participates in employee progressive discipline procedures.

Uses all available on the job training tools for employees.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Supervises on-going training initiatives and conducts training when appropriate.

Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Maintains high visibility in public areas during peak times.

Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

Performs Front Desk duties in high demand times.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

front desk manager jobs in bengaluru karnataka

Asst Mgr Guest Relations

Night Manager

ASSISTANT MANAGER-Front Office

Front Office Supervisor/Duty Manager (Night Shift)

Duty Manager - HIEX Bangalore Whitefield

Front Desk Executive Manager

Receptionist Cum Floor Manager

Asset & Wealth Management, Public, MAS, Portfolio Management & Risk, Analyst, Bengaluru

Guest Service Associate, Front Office - The Hoxton Bengaluru City

Fixed Income Trade Support_Vice President_Product Support & Services IM

Front Office Manager

Associate Manager, PVB securities Hub

Assistant Manager Concierge - The Hoxton Bengaluru City

Front Desk Manager

Associate Manager, Valuation Control

Front Desk Manager

Duty Manager

Revenue Manager

Studio Manager – Aesthetic & Beauty Studio

#ACN GN - SONG - Service - Workforce Intelligence - Manager

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