Mumbai Maharashtra Ambassador Jobs – 79 Open Jobs Today

Front Office Executive
FAIRMONT —Mumbai, Maharashtra
- Full-time
- Hospitality
- Bachelor's degree
- Diploma
Quick apply
Social Media Executive
Viral X Media —Mumbai, Maharashtra
- Up to ₹22,000 a month
- Full-time
- In-person
- Communication skills
- Marketing
Quick apply
5d
Manager – Employee Relations
Credence Global Solutions —Mumbai, Maharashtra
- Full-time
- Microsoft Office
- Master's degree
- Team management
Human Capital Associate - Payroll & Administration
LoginextSolutions —Mumbai, Maharashtra
- Full-time
- Microsoft Office
- Finance
- Bachelor's degree
Marketing Executive
Moët Hennessy —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
14d
Human Capital Manager - Onboarding, Engagement and Development
LoginextSolutions —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- Machine learning
Community Manager
GamerzByte —Mumbai, Maharashtra
- Email
- English
- Communication skills
Human Capital Manager - Payroll & Administration
LoginextSolutions —Mumbai, Maharashtra
- Full-time
- B.Sc
- Microsoft Office
- Math
Senior Designer - Burson
Burson Global —Mumbai, Maharashtra
- Hybrid work
Recruiter Automotive/ Manufacturing]
Cielo —Mumbai, Maharashtra
- Full-time
- English
- 12th Pass
- Human resources
Quick apply
Assistant Facility Manager
Crest Property Solutions —Andheri, Mumbai, Maharashtra
- Hospitality
- Customer service
- English
Human Capital Associate - Onboarding, Engagement and Development
LoginextSolutions —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- Machine learning
Business Development Manager – India
Hästens —Mumbai, Maharashtra
- Remote
- Sales
- Salesforce
- ERP systems
Marketing Executive
FnO Tech Pvt. ltd —Andheri West, Mumbai, Maharashtra
- ₹30,000 - ₹50,000 a month
- Full-time
- Analysis skills
- Project management
- In-person
- Health insurance
Quick apply
Business Development Manager
PinnacleU —Mumbai, Maharashtra
- ₹7,00,000 - ₹10,00,000 a year
- Full-time
- Sales
- Business development
Quick apply
Regional Partnerships Manager, West India
Cialfo —Mumbai, Maharashtra
- Remote
- Master's degree
- Bachelor's degree
- Travel
Quick apply
Senior Stylist
JEAN CLAUDE BIGUINE —Ghatkopar, Mumbai, Maharashtra
- ₹30,000 - ₹80,000 a month
- Full-time
- Customer service
- 12th Pass
- Retail sales
- Health insurance
- Paid time off
Quick apply
Senior Influencer Marketing Manager
OLIVER Agency - APAC —Mumbai, Maharashtra
- Marketing
- Project management
- AI
Quick apply
Global Export Manager
South Seas Distilleries —Mumbai, Maharashtra
- Full-time
- Sales
- Business development
- Travel
Influencer Marketing Manager
OLIVER Agency - APAC —Mumbai, Maharashtra
- Marketing
- Project management
- AI
Quick apply
7d

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Front Office Executive

FAIRMONT -
Mumbai, Maharashtra

Quick apply

Job details

Full-time

Qualifications

Hospitality
Upselling
Bachelor's degree
Hospitality Management
Diploma
Hotel experience

Full job description

Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

Job Description

Position Summary

At Fairmont Mumbai, the Front Office Executive is the face of the hotel and the first ambassador of the Fairmont brand. This role is responsible for creating memorable luxury experiences by delivering intuitive, personalized, and gracious service throughout every stage of the guest journey. The incumbent ensures seamless arrival and departure experiences while anticipating guest needs, building meaningful relationships, and consistently exceeding expectations in line with Fairmont's luxury hospitality standards.

Key Responsibilities

Luxury Guest Experience

Welcome every guest with genuine warmth, professionalism, and personalized recognition.
Create exceptional first and lasting impressions through refined service and attention to detail.
Deliver seamless, efficient, and memorable arrival and departure experiences.
Anticipate guest preferences and proactively exceed expectations.
Recognize repeat guests, VIPs, ALL – Accor Live Limitless members, and long-stay guests while ensuring personalized service.
Build meaningful relationships with guests to encourage loyalty and repeat visits.
Own guest concerns from start to resolution with empathy, urgency, and professionalism.

Front Office Operations

Perform check-in and check-out procedures accurately and efficiently.
Allocate rooms strategically based on guest preferences, operational requirements, and revenue opportunities.
Maintain complete accuracy of guest registration and profile information.
Coordinate room moves, upgrades, special requests, and transportation arrangements.
Ensure guest preferences are captured and updated in Opera Cloud/PMS.
Monitor room inventory in collaboration with Housekeeping and Reservations.

Butler-Level Personalized Service Mindset

Anticipate guest requirements before they are requested.
Coordinate personalized celebrations, amenities, and special occasions.
Maintain awareness of guest preferences including dining choices, room preferences, and special occasions.
Deliver intuitive luxury service that creates emotional connections.

Guest Relations

Handle guest complaints with confidence, empathy, and ownership.
Empowered to recover service failures promptly following Fairmont luxury service standards.
Engage guests throughout their stay to identify opportunities for enhancing their experience.
Ensure every guest departs delighted.

Revenue Generation

Maximize room revenue through strategic room upgrades.
Promote Fairmont Gold experiences and hotel facilities.
Drive enrolment into ALL – Accor Live Limitless Loyalty Programme.
Recommend dining outlets, spa experiences, and hotel services.
Support upselling initiatives while maintaining authentic guest engagement.

Cashiering & Financial Accountability

Process all guest transactions accurately.
Maintain complete cashiering compliance.
Balance cash float and shift reports.
Ensure all financial transactions comply with audit standards.

Operational Excellence

Ensure flawless shift handovers.
Maintain accurate daily reports and guest records.
Collaborate closely with Housekeeping, Concierge, Guest Relations, Engineering, Security, Spa, and Food & Beverage.
Support smooth hotel operations during high occupancy and VIP movements.

Brand Standards

Uphold Fairmont Brand Standards and Luxury Service Culture.
Maintain impeccable grooming and professional presentation.
Ensure lobby and reception areas reflect luxury standards at all times.
Demonstrate elegance, sophistication, and discretion in every guest interaction.

Health, Safety & Compliance

Adhere to all Fairmont, Accor, and statutory policies.
Comply with Fire & Life Safety procedures.
Ensure guest confidentiality and data privacy.
Participate in mandatory learning and brand certification programmes.

Qualifications

Qualifications

Bachelor's Degree or Diploma in Hotel Management or Hospitality Management.
Certification in Luxury Hospitality is an added advantage.

Additional Information

Experience

2–5 years' experience in Front Office Operations within luxury or upper-upscale hotels.
Prior experience with luxury international hotel brands is preferred.
Experience with Opera Cloud PMS is highly desirable.

Quick apply

Refine Your Search

ambassador jobs in mumbai maharashtra

Front Office Executive

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Recruiter Automotive/ Manufacturing]

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