Shalibanda Hyderabad Telangana Human resources specialist Jobs – 116 Open Jobs Today

Sr. Associate - Customer Care - Sales & Support 5B
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Salesforce
- English
- Microsoft Office
Quick apply
Payroll Specialist
Parexel —Hyderabad, Telangana
- Microsoft Excel
- English
- Microsoft Office
HR – Talent Acquisition Specialist
Proinf —Hyderabad, Telangana
- English
- Project management
- Bachelor's degree
Talent Acquisition Specialist
Turner & Townsend —Hyderabad, Telangana
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Quick apply
Senior HR Recruiter
OMS Infra —KPHB Colony, Hyderabad, Telangana
- From ₹40,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Human resources
Quick apply
Specialist Technology Architect, Finance
Amgen —Hyderabad, Telangana
- Night shift
- Oracle
- DevOps
- Master's degree
CRM Implementation Specialist
IntouchCX —Hyderabad, Telangana
- Full-time
- Salesforce
- Project management
- Bachelor's degree
Specialist, Appeals, Appeals
Amazon Development Centre (India) Private Limited - S55 —Hyderabad, Telangana
- Full-time
- Customer service
- Master's degree
- Analysis skills
Manager, Benefits Support Services
TriNet —Hyderabad, Telangana
- Management
- Microsoft Office
- Master's degree
- Health insurance
Senior Process Specialist
DSV —Hyderabad, Telangana
- Up to ₹10,00,000 a year
- Full-time
- PMP
- Engineering
- ERP systems
- Paid sick time
US Operations and Business
Galactix Solutions —Hyderabad, Telangana
- From ₹80,000 a month
- Full-time
- CRM software
- Business development
- Analysis skills
Quick apply
Group AI Strategy Manager
Google —Hyderabad, Telangana
- Full-time
- Management
- Master's degree
- Bachelor's degree
Quality Auditing Specialist
Accenture —Hyderabad, Telangana
- Full-time
- Analysis skills
- Supervising experience
- Leadership
1d
Customer Success Manager -Marketing Cloud
Salesforce —Hyderabad, Telangana
- Weekend availability
- Salesforce
- Communication skills
- Marketing
1d
associate specialist, mid office operations
Randstad Enterprise —Hyderabad, Telangana
- Health insurance
External Workforce Management Process Specialist
Novartis —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Communication skills
13d
Instructor Specialist
Accenture —Hyderabad, Telangana
- Full-time
- Master's degree
- Analysis skills
- Project management
Senior Specialist - Program & Project Management
LTM —Hyderabad, Telangana
- Project management
- Internship
Quick apply
Senior IT Business Analyst
Medtronic —Nanakramguda, Hyderabad, Telangana
- Full-time
- Computer Science
- English
- Analysis skills
Technical Support Specialist
Kyndryl —Hyderabad, Telangana
- Full-time
- Customer service
- Bachelor's degree
- Business Administration

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Sr. Associate - Customer Care - Sales & Support 5B

Genpact India Pvt. Ltd. -
Hyderabad, Telangana

Quick apply

Job details

Full-time

Qualifications

ITIL Certification
Salesforce
English
Microsoft Office
Master's degree
Sales
Bachelor's degree
MA
Content management
Business Administration
Data science
BA

Full job description

Sr. Associate - Customer Care - Sales & Support

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Manage and monitor daily activities of call center agents to ensure high productivity and consistent service quality. Support the development and implementation of procedures and policies to optimize operational efficiency and customer satisfaction. Analyze call center data and performance metrics to identify trends, gaps, and opportunities for improvement. Train and coach agents to enhance their skills, improve performance, and maintain service standards. Handle escalated customer inquiries with professionalism, ensuring timely and effective resolution. Collaborate with internal departments to resolve complex customer issues and improve overall service delivery. Generate performance reports and present findings to management to support operational decision-making.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing

Certifications

Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow, ITIL Foundation - AxelosAxelos, Professional, Customer Service (PCS) - Horeca Forma Be ProHoreca Forma Be Pro, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources, STI Certified Call Center Professional (CCCP) - CornerstoneCornerstone

Required Skills

Content Management, Content Management Systems (CMS), Customer Care, Data Analytics, Data Consulting, Data Science, Data Tools, Google Analytics, Help Desk Support, Invoice Payments, Marketing Analytics, Microsoft Office, Salesforce (Software), Social Media

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Sales & Support

Remote Type -

Office

Work Shift -

Night Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

human resources specialist jobs in shalibanda hyderabad telangana

Sr. Associate - Customer Care - Sales & Support 5B

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