JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Lead System Engineering Architect
JLL Technologies, Bangalore
Context —
JLL is seeking an Architect – Gen AI & Agentic AI to join its JLLT tech Engineering team. Resource's primary responsibility will be to incubate, oversee management, and provide architecture guidance during end-to-end design, implementation, and maintenance of Generative AI and Agentic AI initiatives, built on and integrated with the organization's low-code/RPA/BPM platforms. We are looking for an Architect who thinks out of the box and is always excited about new challenges. It is very important to both lead multiple initiatives through project teams and to remain hands-on while delivering early prototypes.
Communication: It is the key to successful adoption of an architecture and solution approach; this position requires you to create excitement within business and technical leadership around new AI-led initiatives.
What this job involves —
Facilitate requirements elaboration workshops to understand current state processes and technology, and map out a future state that includes improved process definition, Agentic AI/GenAI enablement, and best-practice architecture for integration of existing products or new technology solutions.
Define and own the enterprise architecture and reference patterns for Generative AI and Agentic AI solutions, including orchestration, model selection, RAG/knowledge integration, guardrails, and responsible-AI compliance.
Guide and facilitate operational discussions to understand the key drivers of the process and/or business, and identify opportunities where GenAI/Agentic AI can drive measurable value.
Provide team leadership and/or support for customer/solution engagements and lead efforts to define design blueprints spanning Low code/No code tool, AI agents, and enterprise integration layers.
Articulate use cases and product roadmap to ensure understanding across project leads, business stakeholders, and the technology team.
Engage with operations, IT, security, and other stakeholders to represent operational, process, and data-governance needs in the design and development stage.
Lead and document UAT and model/agent validation processes with strategic end users.
Facilitate roll out and adoption of new AI-enabled products/features, including change management and enablement of business teams.
Review, analyze, and evaluate ideas, projects, and opportunities to develop new products, technologies, and business models across business segments, with a focus on GenAI and Agentic AI adoption.
Collaborate across business segments to both find opportunities for, and showcase ideas in, the Innovation and emerging technology pipeline.
Create business and solution architecture models demonstrating how AI agents, BPM platforms, data, and enterprise systems interoperate within the organization.
Conduct analysis to determine the best path for solving business problems/opportunities that may include process improvement, systems enhancement, user training, and/or platform or tooling procurement.
Apply and utilize business and solution modelling methods to ensure results-oriented deliverables that can be reused as a corporate knowledge resource for executive decision-making.
Lead Senior Management through the development of an enterprise architecture and AI adoption plan for the line of business.
Evaluate and present information that facilitates effective and timely decision-making through written and oral communication materials that effectively summarize findings with recommendations.
To apply you need to have: —
At least 12+ years of overall IT experience, including significant experience in Enterprise Architecture, BPM/low-code automation , and hands-on exposure to Generative AI / Agentic AI solutions.
Demonstrated experience designing and delivering Generative AI and Agentic AI solutions — including agent orchestration frameworks (e.g., AWS Agent Core, Claude, LangChain/LangGraph, or equivalent), LLM integration, prompt/RAG design, and multi-agent workflows.
Should have experience designing system/business architecture and have designed large-scale, scalable applications on market-leading low-code/no-code platforms.
Lead the business team in gathering requirements and choosing the best way to implement them, leveraging BPM/low-code capabilities together with GenAI/Agentic AI patterns.
Experience across all phases of software development including design, configuration, testing, debugging, implementation, and support of large-scale, business-centric, AI- and process-based applications.
Experience with Agile and Scrum methodologies; working with business and architecture teams to evaluate modern technologies, develop prototypes, and lead modernization of the JLL technology platform.
Excellent communication skills in verbal, written, and formal presentation formats (English).
Ability to communicate business and technical issues to technical teams and clients, including translating AI/ML concepts for non-technical stakeholders.
Experience working with BPM workflow and customer service-based applications, and integrating them with AI/agentic capabilities and enterprise data platforms.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
