Deccan Pune Maharashtra Desktop support technician Jobs – 123 Open Jobs Today

Senior Technician, IT
Edwards Lifesciences —Pune, Maharashtra
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
Mgr IT Support
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Computer Science
- Customer service
- Windows
Operation / Customer Support (Technical Support )
Pramarg Softech Solutions Pvt Ltd —Katraj, Pune, Maharashtra
- ₹1,80,000 - ₹3,00,000 a year
- Full-time
- English
- Bachelor's degree
- Travel
- Commuter assistance
- Food provided
Quick apply
IT Administrator - M365 Support Engineer
KSB SE & Co. KGaA —Pune, Maharashtra
- Full-time
- Microsoft Outlook
- Analysis skills
- Organisational skills
System Administrator/Desktop Support Eng.
Pride Purple Group —Pune, Maharashtra
- English
- Bachelor's degree
- Computer networking
Technical Support Executive
Syscraft Technologies LLP —Pune, Maharashtra
- ₹1,50,000 - ₹2,00,000 a year
- Full-time
- Azure
- English
- Windows
- Cell phone reimbursement
Quick apply
Technical support engineer
MINITEK SYSTEMS INDIA PVT LTD —Pune, Maharashtra
- Windows
- Computer networking
Quick apply
Senior System Administrator - Windchill
Edwards Lifesciences —Pune, Maharashtra
- Full-time
- Computer science
- Oracle
- Computer Science
Systems Engr I
Honeywell —Pune, Maharashtra
- Full-time
- Management
- Engineering
- Microsoft Office
Technical Support Engineer – Solar O&M
SolarSquare Energy Pvt Ltd —Pune, Maharashtra
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- English
Quick apply
Director, Technical Support
Qualys —Pune, Maharashtra
- Full-time
- Computer Science
- B.Sc
- Master's degree
IT Support Associate
ASSPL - Maharashtra —Pune, Maharashtra
- Full-time
- Windows
- AWS
- Analysis skills
Helpdesk Shift lead
Viavi Solutions —Pune, Maharashtra
- Full-time
- Management
- Software troubleshooting
- Research
System Administrator/Server Administrator
Pragtech —Pune, Maharashtra
- Computer Science
- Software troubleshooting
- Windows
Technical Support Engineer
Mithi Software Technologies Pvt. Ltd. —Pune, Maharashtra
- Urgently hiring
- Computer Science
- DevOps
- Master's degree
Assoc Technical Support Analyst
MobileProgramming —Pune, Maharashtra
- Azure
- Software troubleshooting
- AWS
Lead Analyst - Site IT Support
Eaton —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Junior Engineer - Customer / Technical Support
TouchMagix —Pune, Maharashtra
- Full-time
- Software troubleshooting
- English
- Windows
Technical Support Consultant
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Remote
- Software troubleshooting
- Windows
- SQL
Technical Support Manager
ProMobi Technologies —Pune, Maharashtra
- Full-time
- Software troubleshooting
- Customer service
- Communication skills

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Senior Technician, IT

Edwards Lifesciences -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Authentication
Microsoft Outlook
Software troubleshooting
Customer service
Software deployment
Windows
Microsoft Office
AI
Diploma
Communication skills
Active Directory
Time management
Help desk
VPN

Full job description

Edwards Lifesciences is expanding its global technology capabilities with the launch of a new IT Innovation Hub in Pune, India. The Hub strengthens the technology foundation that supports our business worldwide, working in close partnership with teams across regions to deliver reliable, high-quality solutions at scale.

Designed as a long-term investment, the Pune Hub will advance newer digital capabilities such as automation, data, AI, and cloud, and will include roles spanning end user services, application development, and enterprise platform teams.

Together, these teams will help Edwards operate more efficiently

and accelerate innovation in support of our mission of advancing patient care.

How will you make an impact:

Configure and manage customer workstation, portable computing devices and peripherals (Following defined imaging and deployment processes)
Perform daily support (moves, adds, changes, etc.) for desktops, laptops, peripheral equipment and other IT related hardware (ex. VOIP Phones, A/V support as applicable for your region, etc.)
Manage installation of desktops, laptops, peripheral equipment and other IT related hardware
Training users in various situations, educating them regarding use of hardware, its software and related systems. Training would be brief, one-on-one, small group, ad-hoc and hands on "How-to" instructions
Perform lifecycle upgrades and projects as directed
Manage priorities based on Service requests and incident tickets while regularly updating tickets to reflect work performed
Troubleshoot and repair hardware and/or Software for desktops, laptops, peripheral equipment and other IT related hardware (Tier 1/2)
Coordinate activities with third party vendors as needed (Order fulfillment, Warrantees, Project Needs, Vendor relations / feedback, and so forth)
Provide appropriate visibility of costs related to service requests and comply to approval requirements
Assist the business with tablet and mobile device support to meet operational / business needs
Manage port connections to provide point of use network availability; Assist in answering Help Desk Calls from Users on an as needed basis
Manage assets including physical and electronic identification and control

Other incidental duties

What you'll need (Required):

H.S. Diploma or equivalent

Associate's Degree or equivalent in or technical degree/certificate in related discipline Preferred

4 to 6 years years experience of work experience including IT hardware/software experience Required

What else we look for (Preferred):

Microsoft Certified Desktop Technician preferred
Ability to manage users and PC's using Active Directory required
Proficient in Microsoft suite of applications (Windows 2008 and Windows 2012 server, Windows 7, Microsoft Office and Outlook)
Ability to perform IT hardware and software diagnostics and repairs (Laptops, desk tops, mobile computing devices, peripherals, IP Phones, handheld scanners, etc.)
Ability to configure, use and maintain CISCO IP Phones preferred
Effective cable management skills to maintain organized work stations and data closets required
Ability to adapt and learn new technologies as needed
Strong written and verbal skills required
Problem Solving skills including Trouble shooting techniques required
Strong customer service focused skills required
Strong organization and time management skills required
High level of professionalism during interactions with customers and vendors
Using PC Images to configure computers for deployment / redeployment required
Experience using Help Desk ticketing software to manage service tickets and document support provided
Experience with platforms and applications (e.g, Microsoft Office Suite, Microsoft Outlook/Office365, Internet Explorer, Windows 7, Active Directory, Virtual Private Network (VPN), MobilePASS (one-time password software authentication solution for VPN access)
Experience using Help Desk ticketing software to manage service tickets
Good written and verbal communication, interpersonal, and relationship building skills
Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Recruiting scam alert: Read our notice about potential recruiting scams.

Apply Now

Refine Your Search

desktop support technician jobs in deccan pune maharashtra

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Lead Analyst - Site IT Support

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Technical Support Manager

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