Tiruvallur Chennai Tamil Nadu Customer service assistant Jobs – 254 Open Jobs Today

Assistant Manager Service and Operations Support
HSBC Global Services Limited —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Quality control
- AI
12d
Senior Executive / Assistant Manager / Deputy Manager – Export Operations
Astral Interntional —Chennai, Tamil Nadu
- ₹4,00,000.00 - ₹10,19,244.73 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Assistant Manager - Sales & Marketing
ABC Fruits —Chennai, Tamil Nadu
- ₹50,000 - ₹75,000 a month
- Full-time
- Sales
- In-person
- Marketing
- Health insurance
Quick apply
Food and Beverage Executive
Wonderla Holidays Ltd —Chengalpattu, Chennai, Tamil Nadu
- ₹2,50,000 - ₹4,50,000 a year
- Weekend availability
- Customer service
- English
- POS
- Food provided
Quick apply
Assistant Officer, Specialist, Contact Centre, Corporate Banking, Technology & Operations
DBS Bank —Chennai, Tamil Nadu
- Full-time
- Customer service
- Communication skills
- Banking
Front office Assistant
WEBASTO ROOF SYSTEMS PVT LTD —Chennai, Tamil Nadu
- ₹18,400.00 - ₹43,100.07 a month
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Food provided
- Paid sick time
Quick apply
Office Assistant
IVM Technologies —Chennai, Tamil Nadu
- ₹20,000 - ₹23,000 a month
- Full-time
- English
- In-person
- Health insurance
- Cell phone reimbursement
Quick apply
Shop assistant
Neurealm (Formerly GS Lab | GAVS) —Chennai, Tamil Nadu
- ₹18,980.86 - ₹44,781.04 a month
- Part-time
- Sales
- Customer service
- Cashiering
- Paid time off
Quick apply
Store Assistant
Merit technologies India limited —Ekkaduthangal, Chennai, Tamil Nadu
- ₹18,000 - ₹22,000 a month
- Full-time
- Driving
- In-person
- Communication skills
Quick apply
2d
Technical Secretary to CMD
Odyssey Technologies Ltd —Chennai, Tamil Nadu
- From ₹35,000 a month
- Full-time
- Word processing
- Administrative experience
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
8d
Assistant Branch Manager
MR.DIY —Chennai, Tamil Nadu
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
Assistant Officer, Specialist, Contact Centre, Consumer Banking, Technology and Operations
DBS Bank —Chennai, Tamil Nadu
- Full-time
- Customer service
- Communication skills
- Banking
Shop Assistant – Printing & Stationery
DigiDoor —Chengalpattu, Chennai, Tamil Nadu
- ₹7,000 a month
- Full-time
- Sales
- Customer service
- Cashiering
Quick apply
3d
Assistant Manager- Customer Support
Accumn —Chennai, Tamil Nadu
- Full-time
- Financial services
Customer Service Assistant
MEDALL HEALTHCARE PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹14,474.77 - ₹34,162.32 a month
- Full-time
- In-person
- Paid time off
- Paid sick time
Quick apply
Assistant Store Manager/Sales
Hawaii Store —Poonamallee, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Health insurance
Quick apply
4h
Delivery Assistant
RDS BUSINESS SERVICES —Chennai, Tamil Nadu
- ₹16,000 - ₹20,000 a month
- Weekend availability
- Inventory control
- Inventory management
- Customer service
- Health insurance
- Flexible schedule
Quick apply
Asst Manager - Employee benefits - Claims
Sriyah Insurance Brokers Pvt Ltd. —Chennai, Tamil Nadu
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
- Health insurance
- Paid time off
Quick apply
Marketing Assistant
Elpido —Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Analysis skills
- In-person
- Communication skills
- Health insurance
Quick apply
9d
Store Manager
Restless Toes —Vepery, Chennai, Tamil Nadu
- ₹10,569.68 - ₹39,873.55 a month
- Full-time
- Management
- Inventory control
- Inventory management
- Cell phone reimbursement
- Work from home
Quick apply
6d

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Assistant Manager Service and Operations Support

HSBC Global Services Limited -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
12 days ago

Qualifications

Bachelor's degree
Quality control
Macros
AI
Communication skills
Banking

Full job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Role Purpose

The Service and Operations job category will be required to undertake a range of customer service management tasks. Activities will include processing of various customer and Bank initiated requests or instructions, processing of all various activities which support the excellent delivery of service to our customers to support the frontline service journey. The development of efficient processes and activities will be a key activity to drive continuous improvement of service and operations. Coaching and development of team members to support the improvement of knowledge, skills and capability will also be a key element of this role.

Principal Accountabilities

The job holder will be required to process instructions to create, amend, cancel or close existing products or services and/or the administration of products received from various stakeholders.
Process remediation activity relating to various operational activities.
Ensure there are no defects while processing instructions or remediations.
Ensure timely processing of requests received through internal and external stakeholders , customers etc.
Handle various digital tools like bulk data capture tools, Lite automation tools, macros etc for processing of various servicing requests / instructions as applicable.
Processing of servicing requests for HSBC Customers in line with the laid down established and documented procedures, regulatory policies.
Coaching and development of colleagues to improve skills and capability
Use knowledge of products, processes and procedures to address customer needs both through the team and individually.
Support colleagues to deliver service to customers at first point of contact through the reduction of operational requirements
Continually evaluate processes and procedures to support improved efficiency and effectiveness of operations
Development and maintenance of Operational Management Information.

Pro-tip : Familiarity with AI-enabled tools is an advantage.

Qualifications:

Graduate or higher degree
Experience in banking operations, customer servicing, or service delivery (or similar regulated environment).
Strong understanding of process adherence, risk awareness, and quality control.
Ability to manage multiple tasks, prioritise effectively, and deliver to deadlines.
Confidence using digital tools and working with data to support efficient processing.
Strong communication skills and a collaborative working style.
People support skills—able to coach, guide, and share knowledge with colleagues.

Additional Information

Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision-making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

Apply Now

Refine Your Search

customer service assistant jobs in tiruvallur chennai tamil nadu

Assistant Manager Service and Operations Support

Senior Executive / Assistant Manager / Deputy Manager – Export Operations

Assistant Manager - Sales & Marketing

Food and Beverage Executive

Assistant Officer, Specialist, Contact Centre, Corporate Banking, Technology & Operations

Front office Assistant

Office Assistant

Shop assistant

Store Assistant

Technical Secretary to CMD

Assistant Branch Manager

Assistant Officer, Specialist, Contact Centre, Consumer Banking, Technology and Operations

Shop Assistant – Printing & Stationery

Assistant Manager- Customer Support

Customer Service Assistant

Assistant Store Manager/Sales

Delivery Assistant

Asst Manager - Employee benefits - Claims

Marketing Assistant

Store Manager

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