Dilshad Garden Delhi Delhi Desktop support Jobs – 209 Open Jobs Today

Major Incident Management Lead
Kyndryl —Noida, Uttar Pradesh
- Full-time
- Customer service
2d
IT Executive
Asian Education Group —Noida, Uttar Pradesh
- ₹2,40,000 - ₹3,00,000 a year
- Full-time
- Software troubleshooting
- ERP systems
- Windows
Quick apply
Track Manager - Desk Side Services, AMT Asset Management Software
HCLTech —Noida, Uttar Pradesh
- Software troubleshooting
- Windows
14d
IT Executive (Hardware)
ARUSH SWITCHGEARS LLP —Central District, Delhi
- ₹20,000 - ₹22,000 a month
- Full-time
- Microsoft Outlook
- Windows
- Microsoft Office
- Paid time off
Quick apply
10d
Software Engineer
PSMG & Associates —Ghaziabad, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
- Flexible schedule
Quick apply
Sr Analyst
HCLTech —Noida, Uttar Pradesh
- Rotational shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sr Executive - IT Technical Support
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Desktop Support Engineer - L1
Sysnet Global Technologies Pvt.Ltd —Delhi, Delhi
- Microsoft Office
- Bachelor's degree
- Computer networking
Quick apply
IT Support Engineer
Super Plastronics Pvt Ltd —Okhla, Delhi, Delhi
- ₹22,000 - ₹27,000 a month
- Full-time
- Software troubleshooting
- Microsoft Office
- In-person
Quick apply
Deskside Support Technician
JMT Consultants —Gautam Buddha Nagar District, Uttar Pradesh
- Full-time
- Software troubleshooting
- Windows
- Computer networking
- Health insurance
Quick apply
Product Support Executive
Techryde Private Limited —Noida, Uttar Pradesh
- ₹3,00,000 - ₹5,00,000 a year
- Email
- Hospitality
- Software troubleshooting
- English
Quick apply
1d
Desktop Field Support Engineer L1
Guidesols Infosolutions Pvt Ltd —Noida, Uttar Pradesh
- ₹20,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
- Health insurance
Quick apply
13d
IT Manager
Giri Infotech Pvt. Ltd. —Noida, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Cell phone reimbursement
Quick apply
Client Support Executive
TechRyde Inc —Noida, Uttar Pradesh
- ₹3,00,000 - ₹5,00,000 a year
- Email
- Hospitality
- Software troubleshooting
- English
Quick apply
1d
Desktop Support Engineer
T4Tech vision Pvt. Ltd. —Ashok Vihar H.O, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
- Health insurance
- Paid time off
Quick apply
IT Support Engineer - L1
Apna —Noida, Uttar Pradesh
- Full-time
- Software troubleshooting
- Inventory management
- Windows
Quick apply
IT Engineer
SVS International —Naraina, Delhi, Delhi
- ₹10,000 - ₹30,000 a month
- Full-time
- Windows
- Computer networking
- Linux
Quick apply
3d
Service Desk
Kyndryl —Noida, Uttar Pradesh
- Full-time
- Remote
- Customer service
- Scripting
- Computer networking
2d
IT Support Technician
Teknik Mantra Private Limited —Delhi, Delhi
- ₹10,000 - ₹25,000 a month
- Full-time
- Microsoft Access
- Computer Science
- Software troubleshooting
Quick apply
IT Engineer
Aeronex Infotech —Noida, Uttar Pradesh
- ₹50,000 - ₹60,000 a month
- Full-time
- Windows
- Microsoft Office
- Master's degree
Quick apply

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Major Incident Management Lead

Kyndryl -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time
2 days ago

Qualifications

ITIL Certification
Incident management
Customer service
Help desk

Full job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Join Kyndryl as a Service Coordinator and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you'll be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant communication with customers throughout the service process.

At Kyndryl, you'll have the opportunity to work with other IT teams, end-users, and stakeholders across the organization to ensure that service delivery is aligned with the needs and expectations of the business. As a part of our team, you'll be instrumental in documenting and updating service management procedures and workflows, monitoring and reporting on service level agreements (SLAs), and ensuring that our ITSM systems are maintained and updated to support efficient and effective service delivery.

You'll be responsible for managing Service Support processes, including Incident, Problem, and Change Management, and ensuring compliance with these processes. You'll also be responsible for driving process improvements through service improvement plans, monitoring regular process measurements, addressing negative trends that impact effectiveness or efficiency of the IPC processes, and ensuring that ongoing education is provided to process users when requested or when circumstances indicate that education would improve process execution.

As a Service Coordinator at Kyndryl, you'll perform post-resolution incident reviews and evaluate the effectiveness of incident resolution. You'll also be the orchestrator for incident recovery by driving the incident bridge and consolidating an integrated resolution plan when multiple competencies or business units are engaged.

With your expertise in IT services, you'll invoke problem management processes where further investigation into root cause is required and communicate the status of high-priority incidents to customers throughout the incident lifecycle, as per the communication plan.

If you're a passionate problem-solver with a drive to deliver the best possible IT services, then this is the perfect opportunity for you. Come join us at Kyndryl and let's work together to create innovative and progressive technical solutions for our customers and our communities.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

At least 5 years of experience in a key IT discipline such as desktop field services, network support, applications, security, or IT management
Capability to navigate effectively between infrastructure and application platforms, businesses and functions, end users and senior management
Expertise in desktop, technical, and help desk support, incident management, and service improvement
Experience in SLA Management/Service Management
Expertise in customer service and customer communications

Preferred Skills and Experience

ITIL certified
High level communicator with good written and verbal skills

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Apply Now

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desktop support jobs in dilshad garden delhi delhi

Major Incident Management Lead

IT Executive

Track Manager - Desk Side Services, AMT Asset Management Software

IT Executive (Hardware)

Software Engineer

Sr Analyst

Sr Executive - IT Technical Support

Desktop Support Engineer - L1

IT Support Engineer

Deskside Support Technician

Product Support Executive

Desktop Field Support Engineer L1

IT Manager

Client Support Executive

Desktop Support Engineer

IT Support Engineer - L1

IT Engineer

Service Desk

IT Support Technician

IT Engineer

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