Hyderabad Telangana Technical operations manager Jobs – 1310 Open Jobs Today

Technical Operations Manager
Sourceo —Hyderabad, Telangana
- Full-time
- Management
- Computer Science
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19h
Manager - Alliance Management
Dr Reddy's Laboratories Limited —Hyderabad, Telangana
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Quick apply
16h
Senior Associate, Technology Operations and Healthcare Project Manager
RSM —Hyderabad, Telangana
- Full-time
- Azure
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Sr. Program Manager III, Audits and Insights Team
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- Master's degree
- Analysis skills
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Manager, Service Management
Keyloop —Hyderabad, Telangana
- Management
- English
- Continuous improvement
8d
Data Center Manager, Data Center Operations
Sourceo —Hyderabad, Telangana
- Full-time
- Management
- AWS
- Analysis skills
19h
Senior Engineering Manager
Cyara —Hyderabad, Telangana
- Hybrid work
- Computer Science
- Customer service
- Master's degree
Quick apply
Technical Manager-residential
Uniservice Apartment Solutions —Lingampalli, Telangana
- ₹3,00,000 - ₹8,00,000 a year
- Full-time
- Bachelor's degree
- Plumbing
- In-person
Quick apply
Environment, Health and Safety Cluster Manager
Google —Hyderabad, Telangana
- Full-time
- Analysis skills
- Bachelor's degree
- AI
15h
Operations Director
JLL —Hyderabad, Telangana
- Hospitality
- Customer service
- Leadership
- Health insurance
Purchase Manager
Glow Aesthetic LLP —Banjara Hills, Hyderabad, Telangana
- ₹50,000 - ₹70,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- Business Administration
- Health insurance
- Paid time off
Quick apply
18h
Facility Executive Technical
JLL —Hyderabad, Telangana
- Carpentry
- Management
- Plumbing
- Health insurance
9h
IT - Operation Manager
Signode —Hyderabad, Telangana
- Full-time
- Computer Science
- Master's degree
- Administrative experience
Quick apply
14d
Engineering Manager
Hire3global —Hyderabad, Telangana
- ₹60,00,000 - ₹80,00,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- AWS
Quick apply
Lead - Service Management ( SM4 )
Microland —Hyderabad, Telangana
- Master's degree
- Bachelor's degree
- Team management
7d
General Manager- Warehouse Operations
Saaki Argus & Averil Consulting —Hyderabad, Telangana
- Oracle
- Project management
- Travel
Quick apply
Data Center Engineering Operations, Data Center Engineering Operations
Sourceo —Hyderabad, Telangana
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
19h
SAP Project Manager
UST —Hyderabad, Telangana
- Computer Science
- Project management
- Bachelor's degree
Quick apply
Data Center Manager, Data Center Operations
ADSIPL - Maharashtra —Hyderabad, Telangana
- Full-time
- Management
- AWS
- Analysis skills
Engineering Manager
Auditoria.ai —Hyderabad, Telangana
- ₹6,66,557.19 - ₹23,03,159.73 a year
- Full-time
- Hybrid work
- AWS
- Agile
- AI
Quick apply

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Technical Operations Manager

Sourceo
Hyderabad, Telangana

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Job details

Full-time
19 hours ago

Qualifications

Management
Computer Science
Engineering
Master's degree
AWS
Bachelor's degree
Team management
Customer support
Business Administration
MBA

Full job description

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Amazon’s technology business is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team in AWS India, you will be at the forefront of this transformational technology with interactions with leading companies in this space and engineers within Amazon developing the capability. You will be surrounded by people that are smart, passionate about cloud computing, and believe that world class support is critical to customer success. AWS Support provides technical support to a global list of customers that are building mission-critical applications on top of AWS services.

The AWS India Support team is seeking an experienced Operations or Support Manager based in India to lead a team of 15-20 Support Engineers on the night shift, providing world-class support on all AWS offerings (http://aws.amazon.com/). Our customer facing Support Engineers provide customer's workload review and resolve technical issues ranging from general guidance through technical deep-dives identifying and resolving complex configuration and 3rd party integration issues. Support engineers also develop many of their own tools and interact heavily with their peers developing the offerings.

Apart from working on a broad spectrum of technical issues, an AWS India Support Manager may also coach/mentor new hires, develop internal and external facing contents, deliver trainings, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives. Our Engineers are also the “voice of the customer” and have a strong voice into the development teams for recurring issues or feature requests.

Key job responsibilities Key expectations of the AWS India Support Manager include:

Manage the day-to-day operations of the India night shift, ensuring seamless collaboration with other managers , adequate team staffing and SLA commitments are met.
Drive personnel management ensuring the engineers have what they need to provide best-in-class support.
Ensure quality of the workload reviews and the customer sentiment.
Participate in Hiring Process to hire and build/grow team of Support Engineers in India.
Influence Sr. Support Engineers and development teams to improve the customer support experience.
Propose, drive, and implement initiatives within the support organization to maximize the customer support experience.
Managing the engineers in the team effectively to keep their focus on the customers as well as develop their own career.
Handle escalations and guide engineers to the proper teams by diving deep into the problem.
Drives effective business and technical discussions.

About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

Basic Qualifications

5+ years of managing with a track record of success experience
7+ years of engineering team management in a fast-paced operations environment experience
Experience as a manager with a track record of success
Experience in engineering teams management in a fast-paced operations environment
Bachelor's degree in Engineering, Computer Science, or a related technical field

Preferred Qualifications

Master of Business Administration
Experience driving projects to improve operations and support-related processes
Experience handling large enterprise technical customer escalations
Experience in AWS services
Experience in project and program management and delivering key business outcomes

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit [https://amazon.jobs/content/en/how-we-hire/accommodations](https://amazon.jobs/content/en/how-we-hire/accommodations) for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

technical operations manager jobs in hyderabad telangana

Technical Operations Manager

Manager - Alliance Management

Senior Associate, Technology Operations and Healthcare Project Manager

Sr. Program Manager III, Audits and Insights Team

Manager, Service Management

Data Center Manager, Data Center Operations

Senior Engineering Manager

Technical Manager-residential

Environment, Health and Safety Cluster Manager

Operations Director

Purchase Manager

Facility Executive Technical

IT - Operation Manager

Engineering Manager

Lead - Service Management ( SM4 )

General Manager- Warehouse Operations

Data Center Engineering Operations, Data Center Engineering Operations

SAP Project Manager

Data Center Manager, Data Center Operations

Engineering Manager

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