Tamil Nadu Senior quality analyst Jobs – 390 Open Jobs Today

Sr Analyst
HCLTech —Chennai, Tamil Nadu
- Rotational shift
- Microsoft Outlook
- Software troubleshooting
- Windows
Senior Analyst
Ford Motor Company —Chennai, Tamil Nadu
- Computer Science
- SQL
- Analysis skills
1d
Quality Analyst- Billing and Coding
MedExpert Billing and Consulting —Chennai, Tamil Nadu
- Microsoft Excel
- Analysis skills
- Mentoring
Quick apply
Customer Service Senior Analyst
Accenture —Chennai, Tamil Nadu
- Full-time
- Customer service
- English
- Agile
Senior Business Analyst
Aditya Birla Group —Tamil Nadu
- Java
- APIs
Senior Sourcing Analyst
V support Solutions —Coimbatore, Tamil Nadu
- ₹6,50,000 a year
- Email
- Microsoft Powerpoint
- Microsoft Access
- Microsoft Outlook
- Commuter assistance
- Food provided
Senior Scrum Master
OneMagnify —Chennai, Tamil Nadu
- Full-time
- DevOps
- Engineering
- Databases
- Paid holidays
- Health insurance
Lead/Senior Business Analyst- Asset Management
EPAM Systems, Inc. —Chennai, Tamil Nadu
- Salesforce
- SQL
- Agile
- Health insurance
- Paid time off
2d
Senior Tester
HCLTech —Madurai, Tamil Nadu
- Computer Science
- Data analysis skills
- SQL
2d
Senior Quality Engineer
Capgemini Sogeti —Chennai, Tamil Nadu
- Bilingual
- Spanish
- Software troubleshooting
Implementation Senior Analyst
Athenahealth —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Computer Science
- PMP
- Health insurance
Analytics & Intelligence - Senior Analyst
Roche —Chennai, Tamil Nadu
- Microsoft Excel
- Salesforce
- Research
Associate III - Asset servicing (Senior analyst)
UST —Chennai, Tamil Nadu
- Microsoft Excel
Quick apply
Project Delivery Excellence Manager
UST —Chennai, Tamil Nadu
- Analysis skills
- Presentation skills
- Agile
Quick apply
Senior Financial Analyst
ICON Plc —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Health insurance
16h
Senior Business Analyst – HIS / EMR Implementation
10decoders —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Nursing
- Microsoft Excel
Quick apply
Quality Analyst- AR (Voice)
MedExpert Billing and Consulting —Chennai, Tamil Nadu
- Microsoft Excel
- Analysis skills
- Mentoring
Quick apply
QA Analyst
Barclays —Chennai, Tamil Nadu
- English
- Financial services
- Communication skills
6d
Senior Associate Finance Analyst - OTC
DHL —Chennai, Tamil Nadu
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Sr. Tech Lead - Testing & Quality Assurance P 4D
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply
1d

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Sr Analyst

HCLTech -
Chennai, Tamil Nadu

Apply Now

Job details

Qualifications

Microsoft Outlook
Software troubleshooting
Windows
Microsoft Office
ITIL
Remote access software
ServiceNow
Business requirements
RDS database
Communication skills
VPN

Full job description

Chennai, Tamil Nadu
Job Summary

Job Description (JD) – Remote Desktop Support (RDS) Analyst

Job Title

User Access Management (UAM) Analyst

Role Summary

Provide first and second-level technical support for hardware, software, and network-related issues. Act as a primary point of contact for end users, ensuring timely resolution, SLA adherence, and high customer satisfaction.

Key Responsibilities

Provide L1/L2 technical support via phone, email, chat, and ticketing tools.
Troubleshoot hardware, software, and network-related issues.
Log and manage incidents in tools like ServiceNow.
Escalate complex issues to Internal L3 teams if required.
Provide remote desktop support and application troubleshooting.
Install and configure applications (MS Office, Outlook, Teams).
Coordinate with internal teams and vendors for issue resolution.
Maintain accurate documentation and follow SOPs.
Support teams and follow up until closure .
Work on value adding activities such Knowledge base update and self-development.

Required Skills

Strong knowledge of Windows OS and Office 365
Basic networking knowledge (VPN, connectivity issues)
Experience with ticketing tools (ServiceNow)
Good communication and customer skills.
Understanding of ITIL processes (preferred)

Key Expectations

Adherence to SLA timelines
High First Contact Resolution (FCR)
Strong documentation and ticket quality
High customer satisfaction (CSAT)

Work Requirements

Willingness to work in rotational shifts
Open to Work from Office (WFO) as per business requirements
Key Responsibilities

Job Description (JD) – Remote Desktop Support (RDS) Analyst

Job Title

User Access Management (UAM) Analyst

Role Summary

Provide first and second-level technical support for hardware, software, and network-related issues. Act as a primary point of contact for end users, ensuring timely resolution, SLA adherence, and high customer satisfaction.

Key Responsibilities

Provide L1/L2 technical support via phone, email, chat, and ticketing tools.
Troubleshoot hardware, software, and network-related issues.
Log and manage incidents in tools like ServiceNow.
Escalate complex issues to Internal L3 teams if required.
Provide remote desktop support and application troubleshooting.
Install and configure applications (MS Office, Outlook, Teams).
Coordinate with internal teams and vendors for issue resolution.
Maintain accurate documentation and follow SOPs.
Support teams and follow up until closure .
Work on value adding activities such Knowledge base update and self-development.

Required Skills

Strong knowledge of Windows OS and Office 365
Basic networking knowledge (VPN, connectivity issues)
Experience with ticketing tools (ServiceNow)
Good communication and customer skills.
Understanding of ITIL processes (preferred)

Key Expectations

Adherence to SLA timelines
High First Contact Resolution (FCR)
Strong documentation and ticket quality
High customer satisfaction (CSAT)

Work Requirements

Willingness to work in rotational shifts
Open to Work from Office (WFO) as per business requirements
Skill Requirements

Job Description (JD) – Remote Desktop Support (RDS) Analyst

Job Title

User Access Management (UAM) Analyst

Role Summary

Provide first and second-level technical support for hardware, software, and network-related issues. Act as a primary point of contact for end users, ensuring timely resolution, SLA adherence, and high customer satisfaction.

Key Responsibilities

Provide L1/L2 technical support via phone, email, chat, and ticketing tools.
Troubleshoot hardware, software, and network-related issues.
Log and manage incidents in tools like ServiceNow.
Escalate complex issues to Internal L3 teams if required.
Provide remote desktop support and application troubleshooting.
Install and configure applications (MS Office, Outlook, Teams).
Coordinate with internal teams and vendors for issue resolution.
Maintain accurate documentation and follow SOPs.
Support teams and follow up until closure .
Work on value adding activities such Knowledge base update and self-development.

Required Skills

Strong knowledge of Windows OS and Office 365
Basic networking knowledge (VPN, connectivity issues)
Experience with ticketing tools (ServiceNow)
Good communication and customer skills.
Understanding of ITIL processes (preferred)

Key Expectations

Adherence to SLA timelines
High First Contact Resolution (FCR)
Strong documentation and ticket quality
High customer satisfaction (CSAT)

Work Requirements

Willingness to work in rotational shifts
Open to Work from Office (WFO) as per business requirements
Other Requirements
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Apply Now

Refine Your Search

senior quality analyst jobs in tamil nadu

Sr Analyst

Senior Analyst

Quality Analyst- Billing and Coding

Customer Service Senior Analyst

Senior Business Analyst

Senior Sourcing Analyst

Senior Scrum Master

Lead/Senior Business Analyst- Asset Management

Senior Tester

Senior Quality Engineer

Implementation Senior Analyst

Analytics & Intelligence - Senior Analyst

Associate III - Asset servicing (Senior analyst)

Project Delivery Excellence Manager

Senior Financial Analyst

Senior Business Analyst – HIS / EMR Implementation

Quality Analyst- AR (Voice)

QA Analyst

Senior Associate Finance Analyst - OTC

Sr. Tech Lead - Testing & Quality Assurance P 4D

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