Vadapalani Chennai Tamil Nadu Customer relations Jobs – 270 Open Jobs Today

Senior Expert - Customer & Employee Experience
DHL —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Finance
- Master's degree
Asst. Front Office Manager
Yash Dental - Adyar —Adyar, Chennai, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Vice President- Operations Leader
Barclays —Chennai, Tamil Nadu
- Customer service
- Microsoft Office
- Master's degree
Customer Relations Executive (Night Shift) - US Clients
GMM Billing solutions —Chennai, Tamil Nadu
- Night shift
- Customer service
- HIPAA
- English
GRE - Hotel Industry
The Royal Regency —Egmore, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 an hour
- Rotational shift
- Hospitality
- Customer service
- Front desk
- Paid time off
- Flexible schedule
Quick apply
Customer Sales Representative - Financial
GHL INDIA ASSET —Thousand Lights, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Paid sick time
Quick apply
QA Analyst
Barclays —Chennai, Tamil Nadu
- English
- Financial services
- Communication skills
7d
People Operations Specialist-Senior II
FedEx AMEA —Chennai, Tamil Nadu
- Full-time
- Presentation skills
- Bachelor's degree
- Human resources
4h
Senior Manager - Systems and Information Management
Wood —Chennai, Tamil Nadu
- Full-time
- Engineering
- Project management
- Bachelor's degree
- Health insurance
14d
Front Office Receptionist
Advanced Grohair & Gloskin Clinic —Adyar, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
12h
Human Resources Generalist
Sensata Technologies, Inc. —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Front desk excecuive
Advanced Grohair & Gloskin clinic —Siruseri, Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Store Manager (Retail)
Palam Silks —West Mambalam, Chennai, Tamil Nadu
- ₹24,000 - ₹28,000 a month
- Full-time
- Customer service
- English
- In-person
Quick apply
10d
Inside Sales Representative
Accenture —Chennai, Tamil Nadu
- Full-time
- Java
- Bachelor's degree
- Human resources
Client Consultant – CSR & Client Relations
AccessHealthcare —Chennai, Tamil Nadu
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Client Relations & Business Development Executive
Manju Groups —Vadapalani, Chennai, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Hospitality
- English
- Master's degree
Quick apply
O2C Offering Advisor
Accenture —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Accounting
- AI
10d
Guest Service Associate (GSA)
S.R.M HOTEL PV LTD —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Hospitality
- Customer service
- Front desk
- Food provided
Quick apply
Assistant Manager - Sales & Marketing
ABC Fruits —Chennai, Tamil Nadu
- ₹50,000 - ₹75,000 a month
- Full-time
- Sales
- In-person
- Marketing
- Health insurance
Quick apply
Operations Associate
Factorial 3 LLC —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Remote
- Customer service
- English
- Master's degree
- Health insurance
Quick apply

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Senior Expert - Customer & Employee Experience

DHL -
Chennai, Tamil Nadu

Apply Now

Job details

Permanent | Full-time

Qualifications

Microsoft Powerpoint
Public Relations
Finance
Master's degree
Public relations
Billing
Marketing

Full job description

About DHL Group and Finance Services
DHL Group the logistics provider of the world with over 590,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

Finance Services - Who we are?

We are over 700 financial professionals who provide high-quality finance and accounting services to DHL Group. We operate the financial and accounting processes for over 140 units of Express, P&P, Group Functions, Freight, eCommerce and Supply Chain - in Germany, the Alps and beyond. Our payment factory operates for over 800 group units worldwide.

The strengths that define us are shaped by our employees: mature digitalized processes, high-quality services, future-oriented projects and highly satisfied business partners. We are not only the experts for OTC, PTP, RTR, Billing and Master data processes. We develop and operate efficient digital solutions and manage professional projects. We offer expert consulting services and manage hybrid financial processes.

Our mission: We help the Group to become better by making finance easy. We are THE partner organization for finance and accounting.

In summary: "Excellence in Financial Services. Simply Delivered."

Ready to immerse yourself in the exciting world of Finance Services? Join the team and bring your expertise on board! As part of DHL Group, you will be working with a global network of Finance Services colleagues as well as our business units and divisions and benefit from a wide range of development opportunities. If you are looking for an interesting role in a dynamic and diverse group, join us in our APAC region.

We are looking for an immediate, full-time, permanent position in APAC at Chennai, India.

Job Purpose:

This role will develop and maintain the communication and staff engagement strategy at the Finance Services Location in Chennai in line with FS global CEE (customer & employee experience) Strategy. The candidate will develop and implement internal culture & communication plans and activities to positively and accurately represent company's operations, merits and image to the organization in line with business needs, Group guidelines and policies. The primary responsibility will be to lead the FS Communication Set up in Smart Connect for the Chennai Location as well as leading Change Management and employee engagement initiatives. The candidate will further be preparing any internal communications & Town Halls for Senior Management

Your tasks:

Development and communication of yearly Finance Services Chennai Employee engagement roadmap
Organization and facilitation of FS specific trainings & network events (WS on unconscious bias, DEIB, Compliance Awarenes, other)
Employee Opinion Survey (EOS) FS Chennai Champion
Great Place To Work (GPTW) FS Chennai Champion
Finance Services Awards Champion
Comms Set-Up Smart-Connect
Comms Maintenance Smart-Connect + MS TEAMS
FS Town Hall and MTM (Moments that Matter) Preparation
Develop and execute internal culture & communications plans for the Chennai location in line with global FS Strategy
Streamline / Standardize & facilitate the onboarding experience for all Chennai based employees
Design and implement corporate campaigns and local events in the organization (e.g. DEIB week, GVD, EAW)
Execute communication plans to achieve maximum exposure and awareness of key messages related to organization's policies, programs and management goals
Execute customer satisfaction surveys and support the preparation of management meetings (e.g. SPRs) as per set standards and timelines
Responsible to the creation of content for and achieve timely distribution of material for internal communication regarding the Chennai Location such as newsletters, brochures, handbooks, presentations etc
Development and maintenance of effective relationships with internal and external stakeholders
Develop standard FS branded items in local market to strengthen corporate ID
Develop solutions that reflect best practices and work across multiple business areas/ geographies
Conducting negotiations with internal and external stakeholders
Resolution of escalations from management
Serving as the escalation point for employees with any CM topics concerning the workforce
Support projects, management team and employees in local change processes
Support local management as interface to local HR department

Your profile:

Advanced MS Powerpoint skills

Education Level

Master’s degree Communication, Marketing or Public Relations

Experience Level

More than 5years of senior experience in similar role as a SPOC for Communication & Engagement topics

We offer:

Great opportunity to work for the biggest logistics company in the world
International and virtual environment
Flexibility and great opportunity to learn
Tempting Compensation and benefits

DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

If this is something you would like to do, don’t hesitate and start your application.

Apply Now

Refine Your Search

customer relations jobs in vadapalani chennai tamil nadu

Senior Expert - Customer & Employee Experience

Asst. Front Office Manager

Vice President- Operations Leader

Customer Relations Executive (Night Shift) - US Clients

GRE - Hotel Industry

Customer Sales Representative - Financial

QA Analyst

People Operations Specialist-Senior II

Senior Manager - Systems and Information Management

Front Office Receptionist

Human Resources Generalist

Front desk excecuive

Store Manager (Retail)

Inside Sales Representative

Client Consultant – CSR & Client Relations

Client Relations & Business Development Executive

O2C Offering Advisor

Guest Service Associate (GSA)

Assistant Manager - Sales & Marketing

Operations Associate

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