Kappalur Madurai Tamil Nadu Service management operations Jobs – 124 Open Jobs Today

Track Manager (Support & Operations)
HCLTech —Madurai, Tamil Nadu
- Azure
- Management
- Computer Science
10d
Sr Administrator (Support & Operations)
HCLTech —Madurai, Tamil Nadu
- Oracle
- Software troubleshooting
- Linux
8d
Assistant Manager Accounts
Surya Facilities and Management Services —Madurai, Tamil Nadu
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Food provided
Quick apply
Call Centre Team Leader
Rio Hospital for Women & Children —Madurai, Tamil Nadu
- ₹11,015.23 - ₹69,648.15 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- Conflict management
- Cell phone reimbursement
Quick apply
Transport Officer
Sri Aurobindo Mira Group of Educational Institutions —Palanganatham, Madurai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Team management
- Paid time off
Quick apply
Front Line Manager - Insurance Broker 4C
Genpact India Pvt. Ltd. —Madurai, Tamil Nadu
- Full-time
- English
- Finance
- Master's degree
Quick apply
Business Development Manager – TW Loans| Madurai South
CSB Bank —Madurai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- MBA
12h
Branch Manager - Madurai
IRISH EXPERT LLP —Madurai, Tamil Nadu
- Microsoft Office
- Bachelor's degree
- Organisational skills
Quick apply
Master Black Belt 3
Genpact India Pvt. Ltd. —Madurai, Tamil Nadu
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
3d
BRANCH MANAGER
Emerald Jewel Industry India Limited —Madurai, Tamil Nadu
- ₹55,000 - ₹80,000 a month
- Weekend availability
- Microsoft Office
- In-person
- Communication skills
- Paid time off
- Food provided
Quick apply
6d
Area Sales Manager
Hyrespot Indian —Madurai, Tamil Nadu
- ₹30,000.00 - ₹55,106.44 a month
- Email
- CRM software
- Sales
- Microsoft Office
- Commuter assistance
- Paid time off
Quick apply
Sr Technical Lead (Support & Operations)
HCLTech —Madurai, Tamil Nadu
- Analysis skills
- Communication skills
14d
Admin Executive
KRSNulife Hospitals —Madurai, Tamil Nadu
- ₹18,000 - ₹22,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Flexible schedule
Quick apply
Territory Service Representative MUI
DHL —Madurai, Tamil Nadu
- Weekend availability
- Up to 50% travel
- English
- Travel
- Health insurance
- Paid time off
Restaurant Manager
GRT —Madurai, Tamil Nadu
- ₹40,000 - ₹45,000 a month
- Full-time
- Customer service
- Food service experience
- In-person
Quick apply
Admission Executive
Preethi Hospitals —Madurai, Tamil Nadu
- ₹10,029.42 - ₹25,000.00 a month
- Weekend availability
- 12th Pass
- Computer skills
- In-person
Quick apply
22h
Branch Operations Manager| Anaiyur
CSB Bank —Anaiyur, Madurai, Tamil Nadu
- Full-time
- Inventory management
- Bachelor's degree
- Banking
12h
Administrator - IAM Operations
HCLTech —Madurai, Tamil Nadu
- Analysis skills
- Communication skills
9d
Admissions Officer
Aakash Educational Services Pvt. Ltd —Madurai, Tamil Nadu
- ₹25,510.86 - ₹45,310.13 a month
- Full-time
- Public speaking
- English
- Microsoft Office
- Health insurance
Quick apply
Software Support Specialist
DigiSME Software Private Limited —Chinna Chokkikulam, Madurai, Tamil Nadu
- ₹18,000.00 - ₹36,896.96 a month
- Full-time
- Software troubleshooting
- English
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
18h

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Track Manager (Support & Operations)

HCLTech -
Madurai, Tamil Nadu

Apply Now

Job details

10 days ago

Qualifications

Microsoft Windows Server
BCS
Knowledge management
ITIL Certification
Azure
Management
Computer Science
Incident management
SAP
Windows
Master's degree
Bachelor's degree
ServiceNow
Problem management
Leadership
PowerShell
Active Directory
Analytics
Information Technology

Full job description

Madurai, Tamil Nadu
Job Summary

The Print Management & Mercury OMS Engineer (L3) is responsible for the architecture, engineering, governance, automation, and advanced administration of enterprise print services and Mercury Output Management System (OMS) platforms.

This role serves as the highest technical escalation point for print infrastructure and is responsible for designing, implementing, and optimizing enterprise printing services, print queue management, follow-me printing, mobile printing, print server infrastructure, Mercury OMS integration, security compliance, and workplace printing transformation initiatives.

The role supports a large-scale print environment comprising approximately 11,750 printers across office and factory locations, including centralized print services, print lifecycle management, output management, label printers, plotters, mobile printing, follow-me printing, and Mercury OMS.

The Directory Services L3 Engineer is responsible for providing advanced support, governance, design consultation, and escalation management for Active Directory (ADDS), Microsoft Entra ID (Azure AD), Group Policy (GPO), and Workplace Directory Services . The role acts as the technical escalation point for complex directory services issues, ensures compliance with enterprise standards, and drives ongoing improvements in identity and directory management processes.

Key Responsibilities

Key Responsibilities Print Architecture & Engineering Design and maintain enterprise print management solutions. Define print architecture standards and governance controls. Lead print transformation and modernization initiatives. Establish scalable and secure printing infrastructure. Provide L3 escalation support for complex print-related incidents. Mercury OMS Engineering Administer and govern Mercury Output Management System (OMS). Design and optimize output management workflows. Define operational procedures for document output processing. Manage OMS integrations with printing infrastructure. Drive service improvements and automation initiatives across Mercury OMS services. Enterprise Print Infrastructure Management Architect and manage enterprise print services. Define standards for: Office Printing Factory Printing Application Printing Mobile Printing Follow-Me Printing Lead print service optimization and rationalization initiatives. Support multi-vendor print environments. Print Queue & Print Server Engineering Design and maintain print queue architecture. Govern print server configurations and standards. Support centralized and distributed print environments. Manage print queue lifecycle activities: Creation Modification Migration Decommissioning Support SAP printing and application printing requirements Printer Lifecycle & Asset Management Define printer lifecycle management standards. Support procurement, refresh, migration, and retirement programs. Lead print estate optimization initiatives. Support leased and customer-owned print environments. Coordinate large-scale printer refresh and deployment projects. Secure Printing & Compliance Govern secure print and follow-me printing solutions. Define authentication and print security standards. Ensure compliance with organizational security requirements. Support encrypted printing and secure release mechanisms. Lead print-related audit and compliance initiatives. Vendor & OEM Management Act as the primary technical interface for: Ricoh HP Xerox Managed Print Service Providers Coordinate OEM escalations and vendor reviews. Drive contractual service compliance and operational excellence. Lead vendor technical governance discussions. Automation & Continuous Improvement Develop automation solutions for: Queue Management Reporting Printer Provisioning Configuration Management Use PowerShell and automation frameworks where applicable. Drive self-service and operational efficiency initiatives. Lead and execute AD, Azure AD, and Entra ID compliance and security remediation activities across workplace-managed devices. Directory services Ensure adherence to device naming standards, directory hygiene, and security compliance requirements in collaboration with business units and service owners. Serve as the L3 escalation point for complex Directory Services incidents, problems, and service requests. Coordinate with central AD, Azure AD, and Entra ID teams to resolve platform-level issues impacting Workplace Services. Analyze and troubleshoot GPO conflicts, inheritance issues, and configuration inconsistencies within Workplace organizational units (OUs). Review, validate, and support implementation of new GPOs, security baselines, and directory configurations for workplace objects. Conduct impact assessments and provide recommendations for directory and policy changes prior to deployment. Validate and troubleshoot home drive configurations, user profile mappings, and directory-related access issues. Lead troubleshooting efforts for on-premises, cloud, and hybrid domain-join issues, including Entra ID Join and Hybrid Join scenarios. Perform and oversee bulk directory operations, including object modifications, migrations, OU moves, and mass updates. Manage complex administrative activities for: User Accounts S

Skill Requirements

Technical Skills (Mandatory)

Print Infrastructure

Enterprise Print Management

Print Server Architecture

Print Queue Engineering

Printer Fleet Management

Managed Print Services

Output Management Platforms

Mercury OMS

Mercury Output Management System (OMS)

Output Workflow Management

Print Process Optimization

OMS Service Administration

OMS Integration Management

Microsoft Technologies

Windows Print Services

Windows Server Administration

Active Directory

Group Policy Management

Print Security Controls

Print Security

Secure Printing

Follow-Me Printing

User Authentication

Print Access Governance

Compliance Management

Enterprise Printing

SAP Printing

Application Printing

Mobile Printing

Label Printers

Plotter Support

Enterprise Device Management

ITSM & Governance

ServiceNow

Incident Management

Problem Management

Change Management

Knowledge Management

Service Reporting

Preferred Skills

Azure Universal Print

Print Analytics & Reporting

PowerShell Automation

Ricoh Print Management Solutions

HP Managed Print Services

Xerox Managed Print Solutions

Enterprise Monitoring Tools

ITIL Service Management

Other Requirements

Educational Qualification

Bachelor's Degree in Computer Science, Information Technology, Engineering, or equivalent.

Master's Degree preferred.

Preferred Certifications

Microsoft Certifications

Windows Server Administration

Azure Fundamentals

Print Certifications

HP Print Solutions Certification

Ricoh Technical Certification

Xerox Technical Certification

Service Management

ITIL Foundation

ITIL Intermediate (Preferred)

Experience Requirements

Skill Area

Experience

Enterprise Print Management

7+ Years

Print Server Administration

5+ Years

Print Queue Management

5+ Years

Managed Print Services

5+ Years

Output Management Solutions

3+ Years

Technical Leadership

3+ Years

Service Governance

3+ Years

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service management operations jobs in kappalur madurai tamil nadu

Track Manager (Support & Operations)

Sr Administrator (Support & Operations)

Assistant Manager Accounts

Call Centre Team Leader

Transport Officer

Front Line Manager - Insurance Broker 4C

Business Development Manager – TW Loans| Madurai South

Branch Manager - Madurai

Master Black Belt 3

BRANCH MANAGER

Area Sales Manager

Sr Technical Lead (Support & Operations)

Admin Executive

Territory Service Representative MUI

Restaurant Manager

Admission Executive

Branch Operations Manager| Anaiyur

Administrator - IAM Operations

Admissions Officer

Software Support Specialist

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