Kolkata West Bengal Development associate Jobs – 327 Open Jobs Today

Customer Success Associate
ZINFI Technologies —Kolkata, West Bengal
- Remote
- CRM software
- Customer service
- Bachelor's degree
Team Leader/Supervisor
Aditya Birla Capital —Kolkata, West Bengal
- From ₹14,126.43 a month
- Part-time
- English
- 12th Pass
- In-person
- Health insurance
- Paid time off
Quick apply
Business Associate
RR enterprise —Kolkata, West Bengal
- Up to ₹50,000 a month
- Full-time
- Sales
- Recruiting
- In-person
Quick apply
Business Development Associate / Wealth Management – Junior
Syncup —Kolkata, West Bengal
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Hybrid work
- Customer service
- Business development
- Communication skills
- Flexible schedule
Quick apply
Associate - SAP MM - GDC
PwC —Kolkata, West Bengal
- Full-time
- ERP systems
- Travel
Customer Service Associate – Chat Support (WFO, Kolkata)
Fusion CX —Kolkata, West Bengal
- Full-time
- CRM software
- English
- 12th Pass
BPO Associate
GLOBEXTRA ONLINE SERVICES PRIVATE LIMITED —New Town, Kolkata, West Bengal
- ₹25,000 - ₹30,000 a month
- Full-time
- CRM software
- Sales
- English
- Flexible schedule
Quick apply
Senior Associate
PwC —Kolkata, West Bengal
- Full-time
- B.Sc
- ERP systems
- Master's degree
Business Development Associate- Fresher
IMECO LTD —Alipore Bodyguard Line, Kolkata, West Bengal
- ₹20,000 a month
- Full-time
- English
- Business development
- Bachelor's degree
Quick apply
14d
Associate Designer - Frontend
Vyrazu Labs —Kolkata, West Bengal
- ₹1,80,000 - ₹4,20,000 a year
- Computer Science
- Master's degree
- Bachelor's degree
12d
IN-Associate_Power_Utility Transformation_Advisory_Kolkata
PwC —Kolkata, West Bengal
- Full-time
- Master's degree
- Bachelor's degree
- Travel
Associate - CA Freshers - RDC
PwC —Kolkata, West Bengal
- Full-time
- ERP systems
- Travel
Associate
PwC —Kolkata, West Bengal
- Full-time
- Java
- Master's degree
- Bachelor's degree
Tendering Associate / Tendering Intern – EV & Renewable Energy
Zivah ElectriVa Pvt Ltd —Salt Lake, Kolkata, West Bengal
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Business development
Quick apply
10d
Senior Associate - D&A - GDC
PwC —Kolkata, West Bengal
- Full-time
- Travel
- Agile
Management trainee - Financial services
RR enterprise —Kolkata, West Bengal
- Up to ₹27,000 a month
- Full-time
- Customer service
- Business development
- In-person
Quick apply
Associate-AWS-Kolkata-RDC
PwC —Kolkata, West Bengal
- Full-time
- AWS
- Travel
Senior Associate (FDD)
Grant Thornton INDUS —Kolkata, West Bengal
- Microsoft Excel
- Finance
- Master's degree
Associate Regional Director- Sales-Kolkata
Milacron —Kolkata, West Bengal
- Email
- Engineering
- Master's degree
- Bachelor's degree
Quick apply
Senior Associate -Kolkata- Technology Consulting
PwC —Kolkata, West Bengal
- Full-time
- Travel

I want to receive the latest job alerts for development associate in kolkata west bengal

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

development associate jobs near kolkata west bengal

Management Trainee jobs in Kolkata, West Bengal

Team Supervisor jobs in Kolkata, West Bengal

Business Development Executive jobs in Kolkata, West Bengal

Customer Success Manager jobs in Kolkata, West Bengal

Customer Service Representative jobs in Kharar, Punjab

Car Service jobs in Chennai, Tamil Nadu

Customer Support, Mnc jobs in Gurugram, Haryana

Customer Service Representative jobs in Whitefield, Bengaluru, Karnataka

Customer Service Representative jobs in D.n. Nagar, Mumbai, Maharashtra

Customer Service Representative jobs in Vastrapur, Ahmedabad, Gujarat

Customer Service Job Work From Home jobs in Indore, Madhya Pradesh

Business Development Executive jobs in Chennai, Tamil Nadu

Business Development Executive jobs in Bhatar, Surat, Gujarat

Visa Executive jobs in Delhi, Delhi

E Commerce Executive jobs in Mumbai, Maharashtra

Business Development Executive jobs in Raipur, Chhattisgarh

Business Development Executive jobs in Madurai, Tamil Nadu

Business Development Executive jobs in Anna Nagar West, Chennai, Tamil Nadu

Seo Executive jobs in Mohali, Punjab

Interior Designer jobs in Delhi

Customer Success Associate

ZINFI Technologies -
Kolkata, West Bengal

Apply Now

Job details

Qualifications

CRM software
Customer service
Lead generation
Bachelor's degree
Organisational skills
Customer support
Affiliate marketing
Communication skills

Full job description

What you will be doing:

We are seeking a proactive and versatile Ticket Support and Feedback Specialist to manage customer service support tickets and drive user feedback initiatives. In this role, you will ensure prompt resolution of support tickets while engaging with customers to gather valuable insights and reviews that can help enhance our products and services.

Responsibilities & Deliverables:

Act as the primary point of contact for vendor-clients, managing and resolving service support tickets while adhering to SLAs.
Monitor and track tickets, ensuring due-soon and overdue issues are addressed promptly.
Communicate with customers to clarify issues and collect additional information necessary for ticket resolution.
Keep customers informed on the progress and outcome of their tickets.
Follow established Standard Operating Procedures (SOPs) to address bugs, issues, and general inquiries.
Collaborate with cross-functional teams (Customer Success, Professional Services, Account Management, Engineering) to resolve tickets effectively.
Escalate unresolved tickets or critical incidents to the appropriate stakeholders when necessary.
Build strong relationships with customers to improve satisfaction and encourage participation in feedback processes.
Reach out to portal users through phone and email to gather reviews, success stories, and feedback about their experience.
Post feedback and reviews on the company’s website, social media, review sites, and online marketplaces.
Document and categorize user feedback, ensuring accuracy and proper organization.
Provide insights based on feedback and ticket trends to help improve products and services.
Participate in regular interlock meetings with clients and internal teams to ensure smooth operations.
Ensure compliance with company guidelines and relevant regulations (e.g., GDPR) when collecting and posting feedback.
Stay up to date on internal processes, technologies, and best practices by completing required training and certifications.

Requirements:

Proven experience in customer service, technical support, telephonic sales, lead generation, or customer success roles.
Strong understanding of SLA management, ticketing systems, and customer support processes.
Familiarity with social media platforms, review sites, and online marketplaces.
Exposure to GDPR and other regulations related to customer communication.
Excellent verbal and written communication skills, with the ability to build rapport and engage customers.
Strong problem-solving abilities, organizational skills, and attention to detail.
Ability to collaborate with cross-functional teams and manage multiple tasks simultaneously.
Experience with CRM systems and review management tools is a plus.
Willingness to undergo training and certification to enhance technical and business acumen.

Benefits:

Competitive salary.
Opportunities for professional growth and development
Comprehensive training and certification programs.
Collaborative and supportive work environment.

Reporting To:

Head of Customer Success

Qualification:

Bachelor’s Degree in technical field of study or equivalent work experience.

About ZINFI

ZINFI Technologies, Inc., a company leading the definition and creation of Unified Partner Management (UPM) solutions, enables vendors and their channel partners to seamlessly collaborate in a virtual environment to achieve profitable growth on a global SaaS platform.

Headquartered in Silicon Valley, USA, we at ZINFI see an immense opportunity to build high- performing sales channels by deploying a powerful virtual collaboration platform that has been rated #1 by leading analyst firms for simple to complex enterprise channels.

ZINFI’s state-of-the-art SaaS Unified Partner Management (UPM) automation platform allows brands and their global partner networks to work together remotely throughout the entire partner lifecycle via three core state-of-the-art SaaS applications—partner relationship management, partner marketing management and partner sales management. ZINFI’s UPM is super easy to use and affordably priced, and it comes with a complete set of do-it-yourself tools in multiple languages.

This is a special opportunity for someone who wants to grow their career with ZINFI. Please visit our site at www.zinfi.com for further details.

Apply Now

Refine Your Search

development associate jobs in kolkata west bengal

Customer Success Associate

Team Leader/Supervisor

Business Associate

Business Development Associate / Wealth Management – Junior

Associate - SAP MM - GDC

Customer Service Associate – Chat Support (WFO, Kolkata)

BPO Associate

Senior Associate

Business Development Associate- Fresher

Associate Designer - Frontend

IN-Associate_Power_Utility Transformation_Advisory_Kolkata

Associate - CA Freshers - RDC

Associate

Tendering Associate / Tendering Intern – EV & Renewable Energy

Senior Associate - D&A - GDC

Management trainee - Financial services

Associate-AWS-Kolkata-RDC

Senior Associate (FDD)

Associate Regional Director- Sales-Kolkata

Senior Associate -Kolkata- Technology Consulting

I want to receive the latest job alerts for development associate in kolkata west bengal

Related Searches

Explore jobs in more locations

What you will be doing:

Responsibilities & Deliverables:

Requirements:

Benefits:

Reporting To:

Qualification:

About ZINFI

Jobseeker tools

Employer Tools

Browse

Stay Connected