Panvel Maharashtra Business analyst Jobs – 113 Open Jobs Today

Business Advisory Analyst-Voice
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Customer service
- Communication skills
- Marketing
Data Analyst, AdTech/Omnichannel (Remote, India)
PulsePoint —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Health insurance
Quick apply
Business & Functional Analyst / Navi Mumbai/P04
Tristha Global —Navi Mumbai, Maharashtra
- Communication skills
Sr. Data Analyst, Enterprise Analytics & BI (Mumbai, Hybrid)
PulsePoint —Navi Mumbai, Maharashtra
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Health insurance
Quick apply
Business Interlock Senior Analyst
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Recruiting
Technical Business Analyst-JAVA
TrueView Technologies Pvt. Ltd. —Ghansoli, Navi Mumbai, Maharashtra
- ₹5,00,000 - ₹12,00,000 a year
- Full-time
- Hybrid work
- Java
- APIs
Quick apply
Senior Consultant - Technical Business Analyst
NowVertical —Navi Mumbai, Maharashtra
- Full-time
- Azure
- Salesforce
- SQL
- Health insurance
- Cell phone reimbursement
Quick apply
Customer Solution Analyst
IRIS Business Services Ltd —Navi Mumbai, Maharashtra
- Computer Science
- Engineering
- Data analysis skills
Quick apply
Senior Consultant – Technical Business Analyst
Acrotrend —Navi Mumbai, Maharashtra
- Full-time
- Azure
- Salesforce
- SQL
Jr. Business Analyst
REDMANGO ANALYTICS —Navi Mumbai, Maharashtra
- Microsoft Office
- Communication skills
- HTML
Junior Product Analyst
Sciative Solutions —Navi Mumbai, Maharashtra
- Analysis skills
- Communication skills
Business Analyst
Osource Global —Navi Mumbai, Maharashtra
- Bachelor's degree
MIS Analyst
RADCLIFFE SCHOOL —Sion, Mumbai, Maharashtra
- ₹5,00,000 - ₹8,00,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- SQL
Quick apply
14d
Sr Business Analyst
QualityKiosk Technologies —Navi Mumbai, Maharashtra
- Bachelor's degree
Jr Quality Analyst
Growisto —Vashi, Navi Mumbai, Maharashtra
- Full-time
- Computer Science
- Bachelor's degree
- APIs
2d
Business Analyst Intern
Datastraw Technologies Pvt Ltd —Ghatkopar West, Mumbai, Maharashtra
- ₹6,000 a month
- Online application
- Hybrid work
- Master's degree
- Bachelor's degree
- Diploma
- Paid time off
- Work from home
Quick apply
Business Analyst
Sahyadri Software Technologies —CBD Belapur, Navi Mumbai, Maharashtra
Business Information Security officer MEI (BISO)
Fugro —Navi Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- IT
Senior Analyst (Data Center Design Expert)
Black & Veatch Family of Companies —Vikhroli, Mumbai, Maharashtra
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
GSS Data Analyst
Schlumberger —Navi Mumbai, Maharashtra

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Business Advisory Analyst-Voice

Accenture -
Navi Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Customer service
Call centre
Technical support
Communication skills
Marketing

Full job description

Skill required: Next Generation Customer Operations - Customer Service Technology
Designation: Business Advisory Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.We are looking for talented individuals in order to shape and contribute to the success of our new Engagement Centre. As a customer service Agent your primary role will be to assist our consumers/customers with complaint handling, order and return processing, inbound calls, website registration inquiries and general questions or concerns regarding our products to trade and marketing team. Client is constantly evolving; there is potential to grow with us in the engagement centre or to other areas of the company We are seeking a detail-oriented and customer-focused professional to join our HR Contact Center team within the Next Generation Customer Operations process. This role is dedicated to enhancing employee and customer service through structured and optimized processes. You will be responsible for handling queries from employees, customers, and vendors of our client organizations while ensuring seamless, personalized interactions. The role requires strong communication and service skills to manage a blended support process with 60-70% of interactions handled via calls and the remaining volume divided between emails and chats. Deliver services primarily catering to the US region, requiring night shift availability as per IST. Strong problem-solving and critical/logical thinking abilities are essential. Previous experience in customer or employee support is a plus. Join us and be part of a dynamic team where you can contribute to a seamless and efficient employee and customer experience within the Next Generation Customer Operations framework! Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.
What are we looking for? ESSENTIAL Considering that the position will cover multimedia / multichannel support, like customer service, customer contact and technical support, or trade marketing activities, the following experience and skills are required: Experience Required • Inbound and Outbound customer service experience • Experience working under pressure
Roles and Responsibilities: • Handle support/service escalations to/from clients • Transfer calls to the Tier 2 department • Will track and report system issues as needed • Stay current with system information, changes and updates • Comply with service level agreements • Support and help on Process documentation • Comply with the assigned schedule to cover the hours of operation • Comply with the account KPIs • Support with any other new process at the time the client requires it, if it has been officially included in our range of services •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts

Any Graduation

Apply Now

Refine Your Search

business analyst jobs in panvel maharashtra

Business Advisory Analyst-Voice

Data Analyst, AdTech/Omnichannel (Remote, India)

Business & Functional Analyst / Navi Mumbai/P04

Sr. Data Analyst, Enterprise Analytics & BI (Mumbai, Hybrid)

Business Interlock Senior Analyst

Technical Business Analyst-JAVA

Senior Consultant - Technical Business Analyst

Customer Solution Analyst

Senior Consultant – Technical Business Analyst

Jr. Business Analyst

Junior Product Analyst

Business Analyst

MIS Analyst

Sr Business Analyst

Jr Quality Analyst

Business Analyst Intern

Business Analyst

Business Information Security officer MEI (BISO)

Senior Analyst (Data Center Design Expert)

GSS Data Analyst

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