Manesar, Haryana Customer care specialist Jobs – 34 Open Jobs Today

Technical Implementation Specialist, APAC
SHL —Gurugram, Haryana
- Full-time
- Salesforce
- Analysis skills
- Communication skills
14d
Specialist - Training
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
Sales Specialist, ACI ISC
Philips —Gurugram, Haryana
- Full-time
- Master's degree
- Business development
- Bachelor's degree
1d
Management Trainee
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Finance
- Master's degree
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Renewals Specialist
Wroffy Technologies —Gurugram, Haryana
- Full-time
- Microsoft Office
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S&P Global —Gurugram, Haryana
- Email
- Master's degree
- SQL
- Analysis skills
- Health insurance
- Paid time off
1d

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Technical Implementation Specialist, APAC

SHL -
Gurugram, Haryana

Apply Now

Job details

Full-time
14 days ago

Qualifications

Salesforce
Analysis skills
Continuous integration
Smartsheet
Communication skills

Full job description

Vacancy Name

Technical Implementation Specialist, APAC

Requisition No

VN4466

Time Type

Full Time

Location

Gurgaon Office

Additional Location

Country

India

Job Description

Say yes to a better tomorrow! SHL, People Science. People Answers.
How would you like designing workflow solutions shaping global customer delivery, driving real process transformation?

The Technical Implementation Specialist designs, configures, tests, deploys workflow-based solutions supporting customer delivery, process optimisation, operational excellence. The role partners closely with internal stakeholders, CI teams, project managers translating business needs into scalable technical solutions. Strong analytical thinking, problem solving capability, automation mindset, continuous improvement focus define success in this role.

A great benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there’s no better time to become a part of something transformational!

APAC - 4AM - 1PM

What you will be doing

Participate in scoping sessions capturing requirements for workflow forms, dashboards, customer solutions
Design, configure, deploy automated workflows aligned to business requirements, customer outcomes
Identify simplification opportunities across processes driving efficiency, scalability, operational improvement
Collaborate with CI teams preparing structured briefs for automation tools, scripts, enhancements
Develop, execute UAT scenarios validating solution accuracy, stability, release readiness
Track UAT outcomes coordinating issue resolution, ensuring timely delivery of fixes
Deliver enablement sessions supporting adoption of tools, workflows across internal teams, customers
Provide post implementation support resolving technical issues, enabling smooth stakeholder adoption

What we are looking for from you
Essential

Experience with workflow automation, configuration based platforms
Excellent communication, stakeholder engagement capability
Ability of handling multiple priorities within tight timelines

Desirable

Exposure to Salesforce, Smartsheet, similar workflow tools
Experience in automation, process optimisation initiatives
Comfort using spreadsheets, formulas for data insights
Background in customer implementation, technical delivery environments

Get in touch
Find out how this one-off opportunity can help achieve career goals by making an application to knowledgeable, friendly Talent Acquisition team. Choose a new path with SHL.

About Us

We unlock the possibilities of businesses through the power of people, science and technology.
We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.
When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale.

What SHL can offer you

Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture (find out more about DEI and accessibility at SHL)
Employee benefits package that takes care of you and your family.
Support, coaching, and on-the-job development to achieve career success
A fun and flexible workplace where you’ll be inspired to do your best work (find out more LifeAtSHL)
The ability to transform workplaces around the world for others.

SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.

Apply Now

Refine Your Search

customer care specialist jobs in manesar, haryana

Technical Implementation Specialist, APAC

Specialist - Training

Sales Specialist, ACI ISC

Management Trainee

Renewals Specialist

Lead, Business & Product Analysis

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