Kolkata West Bengal It assistant Jobs – 56 Open Jobs Today

Assistant Manager
Ergode —Unknown, West Bengal
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
Back Office Assistant
Hindusthan Engineering Company —Ram Krishna Samadhi Road, Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
4d
Cyber Risk IAM Assistant Manager
Grant Thornton INDUS —Kolkata, West Bengal
- Azure
- Java
- AWS
Executive Assistant - CEO's Office
mPokket —Kolkata, West Bengal
- Full-time
- English
- Organisational skills
- Communication skills
Senior Manager/Assistant General Manager -Programs (Sectoral Partners)
Medhavi —Kolkata, West Bengal
- Microsoft Excel
- Microsoft Outlook
- Master's degree
Quick apply
Sales Assistant
Career bloom —Kolkata, West Bengal
- Up to ₹22,000 a month
- Full-time
- In-person
- Communication skills
- Negotiation
Quick apply
11d
Senior Supervisor - AVP Level 2
Apex Group —Kolkata, West Bengal
- Full-time
- Accounting
App Automation Eng Senior Analyst
Accenture —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Software troubleshooting
3d
Senior Application Security Engineer
Hyland —Kolkata, West Bengal
- Full-time
- Remote
- Azure
- Java
- AWS
4d
Assistant Manager - Finance Modernization
Grant Thornton INDUS —Kolkata, West Bengal
- Finance
- Master's degree
- Analysis skills
MEP Manager
JLL —Kolkata, West Bengal
- Project management
- Health insurance
Sr. Data Architect - Data Engineering 3
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Azure
- Computer Science
- English
Quick apply
14d
AI Product Security - AppSec - Assistant Manager
Grant Thornton INDUS —Kolkata, West Bengal
- Azure
- DevOps
- Master's degree
Assistant Manager (Financial Due Diligence)
Grant Thornton INDUS —Kolkata, West Bengal
- Microsoft Excel
- Finance
- Master's degree
AI-Driven DevSecOps - Assistant Manager
Grant Thornton INDUS —Kolkata, West Bengal
- Azure
- DevOps
- System design
Receptionist/Sales Assistant
Webfrnz Technologies —Salt Lake, Kolkata, West Bengal
- ₹12,000 - ₹15,000 a month
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Paid time off
- Cell phone reimbursement
Quick apply
Sr. Software Architect-AI
Ericsson —Kolkata, West Bengal
- Azure
- Computer Science
- Master's degree
Assistant Vice President/Vice President – Business Finance & Control
Medhavi —Kolkata, West Bengal
- Microsoft Outlook
- Finance
- Master's degree
Quick apply
Assistant Manager (TAS)
Grant Thornton INDUS —Kolkata, West Bengal
- Microsoft Excel
- Finance
- Master's degree
Pre Sales Associate
Sundew —Kolkata, West Bengal
- Full-time
- Engineering
- Master's degree
- Project management

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Assistant Manager

Ergode
Unknown, West Bengal

Quick apply

Job details

Qualifications

Microsoft Excel
Operations management
SQL
Analysis skills
Presentation skills
Bachelor's degree
Operations
Communication skills

Full job description

Job Description – OTDR & CST Operations Manager

Location: Kolkata

Shift: General Shift

About the Company

Founded in 2007, E-commerce company, Ergode with a global reach of more than 120 countries and

Over 100 marketplaces. We have catered to over 5 million customers worldwide in a short amount of

Time. Currently, we have 21 curated websites that bring to our customers. We are a Houston, Texas

Based corporation and have been in the business for almost 15 years. We have a dedicated and

Strong team of 650+ associates and we are continuously adding new people to our team. Ergode is

Consistently ranked among the top online shopping destinations as we have been rated as the Top 30

Sellers on Amazon, and Top 5 in Walmart, and have also managed to achieve the number 1 ranking on

EBay.

Our Businesses | AMI VENTURES INC. | VIR VENTURES INC. | BOSON TECHNOLOGIES |

VIZARI SPORTS | SHALIN INDIA | WRISTY BUDDY I BOLABALL I US TECH I HERBAL CONCEPTS |

MORNING STAR | YARDLIO | KOZI | CLEAR BOTTLE |

Job Summary

The OTDR & CST Operations Manager will be responsible for managing and improving delivery performance metrics with a strong focus on OTDR (On-Time Delivery Rate) and CST operations. This role will drive root cause analysis, carrier performance management, and continuous process optimization to ensure delivery benchmarks are consistently exceeded.

Key Responsibilities

OTDR Metric Management

Monitor OTDR performance on daily, weekly, and monthly cycles, ensuring it consistently exceeds the benchmark of 95%.

Conduct root cause analysis to identify last-mile bottlenecks such as carrier delays, incorrect handling times, and warehouse processing lags.

Collaborate with third-party logistics (3PL) partners to ensure timely carrier scans and reliable transit performance.

CST Operations Management

Oversee CST operations, including audits and recovery processes.

Ensure adherence to SOPs and service-level commitments impacting customer experience.

Process Optimization & Strategic Planning

Review and optimize transit time and handling time settings on platforms such as Amazon Seller Central to align with real delivery capabilities.

Drive continuous improvement initiatives across logistics and fulfillment operations.

Technology & Reporting

Partner with technology teams to implement real-time tracking solutions and automated reporting frameworks.

Prepare and present Weekly Business Reviews (WBR) and Quarterly Business Reviews (QBR) focused on delivery health and performance trends.

Stakeholder Management

Collaborate with Warehouse, Product, Customer Experience teams, and external carriers to implement operational improvements.

Act as the point of contact for delivery performance and last-mile optimization initiatives.

Required Skills & Qualifications

Education

Bachelor’s degree in Operations Management, Supply Chain, Logistics, Engineering, or a related field.

Experience

4+ years of experience in operations management, preferably within e-commerce, express logistics, or supply chain environments.

Technical & Analytical Skills

Strong analytical skills with proficiency in Advanced Excel.

Working knowledge of SQL and/or BI tools is preferred.

Exposure to systems such as ADP Workforce Now is an added advantage.

Core Competencies

Strong problem-solving and data-driven decision-making skills.

Excellent stakeholder management and cross-functional collaboration abilities.

Effective communication skills with experience presenting WBRs and QBRs.

High adaptability in fast-paced, dynamic environments.

Quick apply

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