Wadgaon Sheri Pune Maharashtra Service desk support Jobs – 191 Open Jobs Today

Support & Commissioning Coordinator
Vertech —Pune, Maharashtra
- ₹8,00,000 - ₹10,00,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
MEP Engineer - Mechanical, HVAC & Plumbing
Raja Bahadur International Ltd —Pune, Maharashtra
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Plumbing
Quick apply
10h
Account Executive
Verve Advisory Pvt Ltd. —Pune, Maharashtra
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Master's degree
- Paid time off
Quick apply
8h
Assoc Analyst Systems IT
Medline Industries —Pune, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- Analysis skills
- Paid time off
3h
Analyst/Associate-Customer Success
The Growth Hive —Baner, Pune, Maharashtra
- ₹2,00,000 - ₹3,50,000 a year
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Cloud Engineer - Windows Administrator
Netrix Global —Pune, Maharashtra
- Weekend availability
- Remote
- English
- Windows
- Analysis skills
Quick apply
Global HRIS Specialist
Atlas Copco Group —Pune, Maharashtra
- Hybrid work
- English
- Bachelor's degree
- Human resources
Front Desk Receptionist
Vaidyanath Fire Services Pvt. Ltd. —Hadapsar, Pune, Maharashtra
- ₹10,000 - ₹17,000 a month
- Email
- Microsoft Office
- Administrative experience
- Front desk
Quick apply
9d
Executive Travel Desk
Accurate Gauging and Instruments Pvt Ltd Pune —Hadapsar, Pune, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick apply
Helpdesk Shift lead
Viavi Solutions —Pune, Maharashtra
- Full-time
- Management
- Software troubleshooting
- Research
Event Intern
CherishIndia —Pune, Maharashtra
- ₹5,000 - ₹20,000 a month
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Cell phone reimbursement
- Food provided
Quick apply
13d
Applications Support Senior Analyst - Assistant Vice President
Citi —Pune, Maharashtra
- Weekend availability
- Oracle
- DevOps
- SQL
2d
IT Service Desk Help Desk (Full-Time, On-Site)
Parallel Wireless —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Customer service
Quick apply
11d
IT Support Specialist
Keywords Studios —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Health insurance
Quick apply
ITSM ADMINISTRATOR
ITC WORLDWIDE —Pune, Maharashtra
- Full-time
- Azure
- B.Sc
- DevOps
Quick apply
Helpdesk Executive
ProstarM info system ltd —Pune, Maharashtra
- ₹18,000 - ₹25,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Health insurance
- Paid sick time
Quick apply
Front Office Executive (Receptionist)
Compass Group —Pune, Maharashtra
- From ₹26,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Front Office Executive
Uphil HR Services —Pune, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Health insurance
Quick apply
2d
Stylist
Snusha —Pimple Nilakh, Pune, Maharashtra
- ₹18,000 - ₹20,000 a month
- Full-time
- Merchandising
- Bachelor's degree
- In-person
Quick apply
1d
Front Desk Executive
Clear Skin Private Limited —Undri, Pune, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- English
- Administrative experience
- Health insurance
Quick apply

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Support & Commissioning Coordinator

Vertech -
Pune, Maharashtra

Quick apply

Job details

₹8,00,000 - ₹10,00,000 a year
11 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
ERP systems
NetSuite
Administrative experience
Bachelor's degree
Computer skills
Microsoft Project

Full job description

Support & Commissioning Coordinator

The Support & Commissioning Coordinator will assist our managers in organising ongoing support contracts and commissioning projects. This involves maintaining client records across support systems, managing the ticketing portal, tracking support contracts and billing, keeping the 24/7 support roster current, keeping commissioning team roster current and ensuring support ticket SLAs are met in a timely manner.

To be successful as a Support & Commissioning Coordinator, you will execute administrative tasks across support contracts and commissioning activities, be competent in using ticketing platforms and ERP systems such as NetSuite, and have exceptional verbal, written, and presentation skills.

Primary Duties and Responsibilities

Create and maintain client records in ERP, ticketing portal, and internal systems, ensuring information is accurate, current, and consistent across all platforms.
Administer ticketing portal for managing client accounts, authorised contacts, SLA configurations, and ticket routing for all active support clients.
Monitor support ticket queues to ensure SLA deadlines are met and escalate to the responsible engineer or Manager when tickets are at risk.
Track and manage support contracts including renewal timelines, billing schedules, and contract amendments in coordination with the sales and finance team.
Coordinate invoicing and follow up on outstanding billing with the finance team, ensuring all financial records in ERP reflect the current commercial agreement.
Maintain the 24/7 Application Support team roster, shift schedules, tracking agent availability, coordinating on-call rotations, leave cover.
Coordinate scheduling and logistics for the commissioning and field service team, tracking resource availability, project assignments, and travel requirements in support of the Manager and Leads.
Own the process documentation library and keep support and commissioning process pages current and raising improvement opportunities to the Manager.
Organise and participate in stakeholder meetings, document and follow up on actions and decisions, and prepare presentation materials as required.
Provide general administrative support to the Manager including reporting, correspondence, and coordination tasks as assigned.

Requirements

Bachelor's degree in business or related field of study or 2 years of related experience
Three years of experience in a related field.
Exceptional verbal, written, and presentation skills.
Ability to work effectively both independently and as part of a team.
Experience using computers for a variety of tasks.
Competency in Microsoft applications including Word, Excel, and Outlook.
Knowledge of Microsoft project
Knowledge of file management, transcription, and other administrative procedures.
Experience working with and using a business ERP system
Experience with ticketing platforms and SLAs

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary duties. The work is active. Typically, the employee may sit comfortably to do the work. However, travel to industrial job sites and mobility in construction areas is occasionally required. Lifting up to 40 pounds is required. The work requires sight, hearing, speaking, and typing capability.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the primary duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary duties.

This job is performed in a variety of environments including climate controlled, indoor environments sitting at a desk, and outdoor construction environments where there will be loud noise, exposure to dangerous situations requiring Personal Protective Equipment, heavy equipment, and high voltages.

Quick apply

Refine Your Search

service desk support jobs in wadgaon sheri pune maharashtra

Support & Commissioning Coordinator

MEP Engineer - Mechanical, HVAC & Plumbing

Account Executive

Assoc Analyst Systems IT

Analyst/Associate-Customer Success

Cloud Engineer - Windows Administrator

Global HRIS Specialist

Front Desk Receptionist

Executive Travel Desk

Helpdesk Shift lead

Event Intern

Applications Support Senior Analyst - Assistant Vice President

IT Service Desk Help Desk (Full-Time, On-Site)

IT Support Specialist

ITSM ADMINISTRATOR

Helpdesk Executive

Front Office Executive (Receptionist)

Front Office Executive

Stylist

Front Desk Executive

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