Pallavaram Chennai Tamil Nadu Customer support coordinator Jobs – 131 Open Jobs Today

Customer Service Coordinator
Unidos Technology —Neelankarai, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Specialist - Training coordinator
Nordex SE —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
HVAC Sales Coordinator
HI TRANS SERVICES PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Quick apply
1h
Lead Administrator (Support &Operations)
HCLTech —Chennai, Tamil Nadu
- Azure
- Windows
- AWS
HR and Client Relations Coordinator
Fleet Studio Technologies —Chennai, Tamil Nadu
- ₹2,50,000 - ₹3,00,000 a year
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
14d
Service Coordinator
Musee Musical Pvt Ltd —Chennai, Tamil Nadu
- ₹22,000 - ₹25,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
- Flexible schedule
Quick apply
7d
Service Process Coordinator-South 1
MSX International —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
Marketing Coordinator
Shuter Enterprises India pvt Limited —Raja Annamalaipuram, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d
Business Coordinator
Integrated Assessment Services Pvt Ltd —Anna Nagar, Chennai, Tamil Nadu
- ₹16,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
- Food provided
Quick apply
Service Engineer - Customer Support
chanlong manufacturing and trading pvt ltd —Poonamallee, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Electrical experience
- Bachelor's degree
- In-person
Quick apply
Marketing Co-ordinator
Bioline Laboratory —West Mambalam, Chennai, Tamil Nadu
- From ₹18,000 a month
- Full-time
- Master's degree
- In-person
- Marketing
- Cell phone reimbursement
Quick apply
1d
Back Office Executive- Hindi
ASCENT E-DIGIT SOLUTIONS PVT LTD —Chennai, Tamil Nadu
- ₹25,000 a month
- Call employer
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick apply
1d
Training Coordinator
DHL —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- English
- Health insurance
Sales Coordinator
Bioscreen Instruments Pvt. Ltd. —Ashok Nagar, Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Computer skills
- Health insurance
- Paid sick time
Quick apply
7d
Sales Coordinator
Diamond Lead Associates —Ambattur, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Sales Coordinator
ARDENS BUSINESS SOLUTIONS PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Quick apply
Placement Coordinator
QuestAlliance —Chennai, Tamil Nadu
- Full-time
- Childcare
- Team management
- Computer skills
- Health insurance
23h
Client Coordinator at Anna Nagar, Chennai
imperial Diagnostics —Anna Nagar, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Flexible schedule
Quick apply
Service Coordinator / Spare Parts Management
ZF —Chennai, Tamil Nadu
- Microsoft Excel
- Customer service
- English
21h
Export Coordinator
Sweet Karam Coffee —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Quick apply
13d

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Customer Service Coordinator

Unidos Technology
Neelankarai, Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month

Benefits

Provident Fund

Qualifications

Microsoft Word
Microsoft Excel
CSS
Quality management
ISO 9001
Microsoft Office
Analysis skills
Business Administration
Diploma
Communication skills

Full job description

Designation : Co-Ordinator Customer Service Support

Educational Qualification : Diploma (preferably in Business Administration, Engineering, or related field)

Experience : 3 to 4 yrs Experience

Working days : 5

Gender : Male & Female

Salary : 23K to 25K

Key Responsibilities

1. Customer Interaction & Support  Receive, record, and respond to customer inquiries through phone, email, and other approved communication channels.  Provide accurate and timely information regarding products, services, order status, delivery schedules, and support processes.  Maintain professional, courteous, and customer-focused communication at all times.

2. Complaint & Feedback Management  Register and document customer complaints, feedback, and suggestions in accordance with established QSP requirements.  Analyze customer complaints and coordinate with relevant internal departments to conduct root cause analysis and implement corrective actions.  Ensure timely resolution and closure of customer complaints and communicate outcomes clearly to customers.  Maintain complete records of complaints, corrective actions, and closure evidence.

3. Order & Service Coordination  Coordinate with Sales, Production, Stores, Dispatch, and other relevant teams to support order processing and delivery commitments.  Monitor service requests and ensure adherence to agreed timelines and service levels.  Proactively inform customers about any delays, changes, or issues impacting delivery or service.

4. Documentation & Record Control  Maintain customer-related records, including complaints, feedback forms, service reports, and communication logs.  Ensure all Customer Service & Support (CSS) records are controlled, updated, and retained as per ISO 9001 / QMS requirements.  Support document control activities related to CSS procedures, formats, and records. SCIGENICS BIOTECH PRIVATE LIMITED JOB DESCRIPTION

5. Quality & Process Compliance SB/HR/RC/22  Comply strictly with the Customer Service & Support QSP and related procedures.  Participate in internal audits and support timely closure of audit findings related to CSS activities.  Ensure compliance with customer-specific requirements, statutory requirements, and contractual obligations.

6. Performance Monitoring & Reporting  Monitor customer satisfaction levels and defined key performance indicators (KPIs).  Prepare and submit periodic reports on customer complaints, response times, resolution status, and satisfaction trends.  Provide CSS performance data and inputs for management review meetings.

7. Continuous Improvement  Identify opportunities to improve customer service processes and service delivery effectiveness.  Recommend corrective and preventive actions based on customer feedback, complaint trends, and performance data.  Support the implementation of improvement actions and monitor their effectiveness. Authority  Communicate directly with customers regarding routine inquiries, service updates, and complaint status.  Coordinate with internal departments to facilitate issue resolution.  Recommend corrective and preventive actions for recurring or critical customer issues. Skills & Competencies  Strong verbal and written communication skills  Effective interpersonal and coordination abilities  Good documentation and reporting skills  Basic knowledge of ISO 9001 / Quality Management Systems  Problem-solving and analytical skills  Proficiency in MS Office applications (Excel, Word, Email) Key Performance Indicators (KPIs)  Customer complaint response time and closure time  Customer satisfaction rating  Number of repeat or recurring complaints  Compliance with QSP, ISO, and audit requirements

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in pallavaram chennai tamil nadu

Customer Service Coordinator

Specialist - Training coordinator

HVAC Sales Coordinator

Lead Administrator (Support &Operations)

HR and Client Relations Coordinator

Service Coordinator

Service Process Coordinator-South 1

Marketing Coordinator

Business Coordinator

Service Engineer - Customer Support

Marketing Co-ordinator

Back Office Executive- Hindi

Training Coordinator

Sales Coordinator

Sales Coordinator

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Placement Coordinator

Client Coordinator at Anna Nagar, Chennai

Service Coordinator / Spare Parts Management

Export Coordinator

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