Kalher Thane Maharashtra Support engineer l1 Jobs – 155 Open Jobs Today

MS Engineer VC Support- L1
NTT DATA —Mumbai, Maharashtra
- Full-time
- English
- Bachelor's degree
- Diploma
3d
Veeam Backup Engineer L2
Team HR —Ghansoli, Thane, Maharashtra
- ₹10,00,000 - ₹12,00,000 a year
- Weekend availability
- Azure
- Oracle
- B.Sc
- Health insurance
Quick apply
9d
Hardware Support Engineer – L1
Newgen Software —Mumbai, Maharashtra
L1 Support Engineer (Sophos Specialists)
Galaxy Office Automation —Mumbai, Maharashtra
- Full-time
- Computer Science
- B.Sc
- Master's degree
L2 Engineer – Server Level Support.
LDS Infotech —Mumbai, Maharashtra
- Oracle
- Windows
- Master's degree
FMS Engineer (Desktop Level Support).
LDS Infotech —Mumbai, Maharashtra
- Oracle
- Microsoft Outlook
- Software troubleshooting
Application Support Engineer
Bigbell —Mumbai, Maharashtra
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Office
- In-person
Quick apply
10d
L2 Engineer
RSR Infotech Pvt Ltd —Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Up to 50% travel
- Software troubleshooting
- English
Quick apply
Azure L1 Engineer
Atidan Technologies —Mumbai, Maharashtra
- Azure
- Computer Science
- Windows
3d
Desktop Support Engineer
Black Box —Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
10d
MS Engineer (L1)
NTT DATA —Mumbai, Maharashtra
- Full-time
- Azure
- Oracle
- Windows
MS Engineer, SAN L1
NTT DATA —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
4d
MS Engineer (L1)
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Azure
- Oracle
- Windows
Networking Managed Services Engineer (L1)
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Bachelor's degree
Desktop Support Engineer L2
scymes services pvt limited —Andheri East, Mumbai, Maharashtra
- ₹17,000 - ₹25,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
Quick apply
11d
Veeam Backup Engineer
Swan Solutions & Services Pvt. Ltd —Ghansoli, Navi Mumbai, Maharashtra
- ₹70,000 - ₹75,000 a month
- Weekend availability
- Azure
- Oracle
- B.Sc
- Health insurance
Quick apply
IT Support Engineer (L2)
S S Technologies —Mumbai, Maharashtra
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
L1/L2 Support Engineer
Instinctools —Mumbai, Maharashtra
- Email
- English
- APIs
- Linux
MS Engineer - Data Center Operations
NTT DATA —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
Security Managed Services Engineer (L1)
NTT DATA —Mumbai, Maharashtra
- Full-time
- Bachelor's degree

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MS Engineer VC Support- L1

NTT DATA -
Mumbai, Maharashtra

Apply Now

Job details

Full-time
3 days ago

Qualifications

Cloud infrastructure
Incident management
English
Bachelor's degree
Network management
ITIL
B.E.
Diploma
Communication skills

Full job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Collaboration Managed Services Engineer (L1) at NTT DATA, you will be the go-to person for ensuring our clients' Collaboration, Contact Centre and Voice systems stay up and running. Your main focus will be on providing first-line support by monitoring private and public cloud infrastructure, identifying problems early, and resolving technical incidents efficiently. You'll play a crucial role in ensuring we meet our service level agreements and deliver an excellent client experience.

Throughout the day you’ll be monitoring client infrastructure for any issues and proactively addressing them before they escalate. If incidents occur, you'll investigate and get to the root cause swiftly to restore services. Your tasks will also include executing approved maintenance activities like patching and configuration changes and providing telephonic or chat support to clients when needed.

Your role doesn't stop at issue resolution; you'll also be identifying opportunities to optimize work processes and reduce incidents. Whether it's updating existing knowledge articles, creating new ones, or finding ways to automate routine tasks, you'll actively contribute to enhancing service delivery. Your ability to adapt to changing circumstances and keep a positive outlook will be key to your success.

Effective communication is essential in this role. You'll collaborate across different cultures and social groups, plan activities comprehensively, and ensure smooth handovers during shift changes. Your commitment to placing clients at the forefront of all interactions will help create a positive client experience throughout their journey with us.

To thrive in this role, you need to have:

Experience:
- Minimum 2 years’ experience in VC-AV solutions, network management, and IT security management.
Knowledge, Skills, and Abilities:
- Strong understanding of audio signal flow, gain staging, and video formats/resolutions.
- Knowledge of ITIL framework.
- Technical ability for 1st-level monitoring, basic fault finding, and fault escalation.
- Good understanding of incident management activities.
- Ability to follow documented operational processes.
- Experience with ticket management and change request systems.
- Experience liaising with carriers and vendors for fault resolution.
- Knowledge of Cisco AV/WebEx (added advantage).
- Must have a pleasing personality with effective spoken and written communication in English and strong documentation skills.
- Must be a good team player.
- Excellent troubleshooting and communication skills.
- Ability to work under pressure and adapt to fast-paced environments.
- Good interpersonal skills.
Key Responsibilities:
- Install, configure, and operate audio and video equipment (mixers, microphones, speakers, cameras, switchers, projectors).
- Manage AV systems for live events, webinars, video conferences, and studio productions.
- Troubleshoot technical issues in real-time to ensure seamless AV performance.
- Collaborate with production teams to design and implement AV solutions tailored to project needs.
- Maintain and upgrade AV hardware and software systems.
- Document AV setups, workflows, and maintenance schedules.
- Stay current with emerging AV technologies and industry trends.
Qualification: BE/B. TECH/ Diploma in IT

Desired Experience:

Hands on experience with VC/AV is necessary with minimum 2 years of relevant experience.
Knowledge on Cisco WebEx will be added advantage
(working hours general shift but need basis should be available as required)

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Apply Now

Refine Your Search

support engineer l1 jobs in kalher thane maharashtra

MS Engineer VC Support- L1

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