Gurugram, Haryana Customer service representative Jobs – 143 Open Jobs Today

Associate - Customer Care - Sales & Support 5A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- English
- Microsoft Office
- Master's degree
Quick apply
Customer Support Representative
Moneycat —Gurugram, Haryana
- Full-time
- Walk-in
- In-person
Quick apply
Customer Service Representative
Khyal Solutions —Gurugram, Haryana
- ₹17,500 - ₹18,500 a month
- Full-time
- Sales
- Customer service
- 12th Pass
- Commuter assistance
- Flexible schedule
Quick apply
Team Leader- Customer Service
Onecom —Gurugram, Haryana
- CRM software
- Salesforce
- Accounting
- Paid time off
- Paid sick time
Quick apply
7d
Customer Service Associate
Manam Chocolate —Gurugram, Haryana
- From ₹19,000 a month
- Full-time
- Hospitality
- Customer service
- Master's degree
- Flexible schedule
- Food provided
Quick apply
13d
Customer Service Associate – Lead Generation Support (WFO, Gurgaon)
Fusion CX —Gurugram, Haryana
- Rotational shift
- CRM software
- Customer service
- English
Customer Support Associate
SGN Consultancy —Gurugram, Haryana
- ₹14,000 - ₹18,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Health insurance
- Paid time off
Quick apply
7d
Customer Representative Executive
truevalue marketing services —Gurugram, Haryana
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Health insurance
- Paid sick time
Quick apply
Customer Support Associate
Led vision —Gurugram, Haryana
- ₹20,000 - ₹25,000 a month
- Full-time
- English
- In-person
- Communication skills
- Health insurance
- Flexible schedule
Quick apply
Specialist - Customer Care - Voice 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Customer service
- English
- Bachelor's degree
Quick apply
Specialist - Customer Care - Sales & Support 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Salesforce
- English
- Master's degree
Quick apply
Customer Experience Associate
Chipper Consumer Pvt. Ltd. —Gurugram, Haryana
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Customer service
- In-person
- Office experience
- Health insurance
- Life insurance
Quick apply
Customer Support Associate
BYLD Group —Gurugram, Haryana
- ₹18,000 - ₹24,000 a month
- Full-time
- CRM software
- Customer service
- English
- Health insurance
- Flexible schedule
Quick apply
InP - Customer Service Associate II-Consumer ( International Voice Process )
FIS Global —Gurugram, Haryana
- Customer service
- 12th Pass
- Computer skills
Sales Executive/Customer Service
GALATIC CLIENT SERVICE —Gurugram, Haryana
- Up to ₹30,000 a month
- Full-time
- Sales
- Customer service
- English
- Commuter assistance
- Flexible schedule
Quick apply
9d
Associate - Customer Success & Operations (Remitwise)
Cashfree Payments —Gurugram, Haryana
- Full-time
- Financial services
- Communication skills
- Banking
Customer Service Executive || Sales Executive || UG and GRAD || GURUGRAM
Meilleur Infotech Pvt Ltd —Gurugram, Haryana
- ₹15,000 - ₹36,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
Quick apply
Customer Service Representative
RK Talent Hub —Gurugram, Haryana
- ₹15,000 - ₹35,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
7d
Customer Service Admin Specialist
Agilent Technologies (International) —Manesar, Gurugram, Haryana
- Full-time
- Administrative experience
- Bachelor's degree
- Travel
Customer Support Representative
Pinnacle Consultant —Gurugram, Haryana
- ₹24,000 - ₹34,000 a month
- Full-time
- Bachelor's degree
- Communication skills
- Commuter assistance
- Health insurance
Quick apply

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Associate - Customer Care - Sales & Support 5A

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time

Qualifications

ITIL Certification
English
Microsoft Office
Master's degree
Sales
Quality assurance
Bachelor's degree
Data management
Human resources
MA
UX
Business Administration
Data science
Manufacturing
BA

Full job description

Associate - Customer Care - Sales & Support

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Customer Interaction: Handle incoming customer queries via phone, email, chat, or social media. Provide accurate and timely information to customers regarding products, services, or policies. Resolve customer complaints efficiently and escalate issues when necessary. Process Adherence: Follow standard operating procedures (SOPs) and company guidelines to ensure consistent service delivery. Maintain documentation and update customer records accurately in the CRM or relevant databases. Issue Resolution: Analyze customer problems and provide appropriate solutions or alternatives. Coordinate with other departments like technical support, billing, or logistics for issue resolution. Quality Assurance: Ensure high-quality customer interactions by adhering to quality standards. Participate in training sessions and continuously improve knowledge of products and processes. Data Management: Accurately enter and maintain customer data. Prepare reports on customer feedback, issues, and service efficiency. Customer Retention: Identify opportunities to upsell or cross-sell products or services. Foster positive relationships with customers to enhance customer loyalty. Feedback and Improvement: Gather customer feedback and relay it to relevant teams for product or process improvement. Suggest improvements in customer service processes based on customer interactions.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing

Certifications

APICS - Certified Supply Chain Professional certification (CSCP) - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow, ITIL Foundation - AxelosAxelos, Professional, Customer Service (PCS) - Horeca Forma Be ProHoreca Forma Be Pro, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Automotive Manufacturing, Consumer Electronics, Customer Care, Customer Relationship Management (CRM), Data Consulting, Data Literacy, Data Science, Experience Design (Including Customer/User Experience), Generative AI, Internet Businesses, Medical Devices, Microsoft Applications, Microsoft Office, Negotiation, Order Management, Software Industry, Telecommunications, User Experience (UX)

Language

English

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Sales & Support

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

customer service representative jobs in gurugram, haryana

Associate - Customer Care - Sales & Support 5A

Customer Support Representative

Customer Service Representative

Team Leader- Customer Service

Customer Service Associate

Customer Service Associate – Lead Generation Support (WFO, Gurgaon)

Customer Support Associate

Customer Representative Executive

Customer Support Associate

Specialist - Customer Care - Voice 4B

Specialist - Customer Care - Sales & Support 4B

Customer Experience Associate

Customer Support Associate

InP - Customer Service Associate II-Consumer ( International Voice Process )

Sales Executive/Customer Service

Associate - Customer Success & Operations (Remitwise)

Customer Service Executive || Sales Executive || UG and GRAD || GURUGRAM

Customer Service Representative

Customer Service Admin Specialist

Customer Support Representative

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