India Entry level customer service representative Jobs – 84 Open Jobs Today

Researcher I
HireRight —Bengaluru, Karnataka
- Full-time
- English
- Research
- Microsoft Office
13d
Business Development Rep III
One Identity —Bengaluru, Karnataka
- Full-time
- Salesforce
- Communication skills
Researcher 1
HireRight —Nagpur, Maharashtra
- Full-time
- Customer service
- Computer literacy
- English
Maintenance Services Representative
Panasonic —Delhi, Delhi
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
OTC Process Representative
Halliburton —Bengaluru, Karnataka
- Full-time
- 12th Pass
- Business development
- Bachelor's degree
Factory Warehouse and General Stores Lead
SKF —Ahmedabad, Gujarat
- Oracle
- Management
- Engineering
1d
Junior Sales Representative
Multiplex Group of Companies —Karnataka
- Sales
- Customer service
- B.Sc
Sales Representative I - Surgical Innovation
Medtronic —Bhubaneswar, Orissa
- Full-time
- 12th Pass
- Bachelor's degree
Inside Sales Representative
Kanerika Software —Hyderabad, Telangana
- Full-time
- Azure
- Sales
- Marketing
- Flexible schedule
Business Development Representative (BDR)
RAPIDFLOW —Unknown, Karnataka
- Full-time
- Oracle
- Salesforce
- ERP systems
Quick apply
Field Operations Executive - Noida
Rentokil Initial —Noida, Uttar Pradesh
- Full-time
- Google Suite
- B.Sc
- Bachelor's degree
Quick apply
Field Operations Executive - Chennai Branch (Parrys Corner)
Rentokil Initial —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- B.Sc
- Bachelor's degree
Quick apply
Lead - E-commerce
ACCESS Development Services —Delhi
- Email
- Marketing
- Master's degree
- Bachelor's degree
Field Operations Executive - Thoraipakkam(Chennai)
Rentokil Initial —Thoraipakkam, Chennai, Tamil Nadu
- Full-time
- Google Suite
- B.Sc
- Bachelor's degree
Quick apply
Cyber Security - Subject Matter Expert
Lenovo —Bengaluru, Karnataka
- Full-time
- Project management
- Computer networking
- AI
Sales Coordinator
colosseum foods private limited —Surat, Gujarat
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Food provided
Quick apply
Front Desk Executive or Receptionist
SPAC Pneumatic | Shree Prayag Air Controls —Noida, Uttar Pradesh
- Email
- Customer service
- Microsoft Office
- Master's degree
Sales Representative II- Surgical Innovation
Medtronic —Bhubaneswar, Orissa
- Full-time
- 12th Pass
- Bachelor's degree
Sales Representative I - Structural Heart
Medtronic —Kochi, Kerala
- Full-time
- 12th Pass
- Bachelor's degree
Assistant General Manager
Cadila Pharmaceuticals Ltd —Bhat, Gujarat
- Full-time

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Researcher I

HireRight -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
13 days ago

Qualifications

English
Research
Microsoft Office
Analysis skills
Bachelor's degree
Typing
Communication skills

Full job description

About HireRight:

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview:

The Call Team Researcher role is fundamental to the Service Delivery model of HireRight. Following processes set out in the SOPs, Researchers are verifying information provided by Candidates and inputting the outcome of their work into a Client facing report. Researchers are following processes in a professional and timely manner, adhering to guidelines from their Supervisors on the required productivity and quality of work. This role covers entry level and more experienced Researchers, as well as Verifications conducted in English, as well as other languages (as required).

Responsibilities:

Ensures that duties are carried out professionally and in line with the priority to help candidates get hired
Quickly and effectively researches and verifies facts provided by candidates of clients to ensure the screening process is completed in a timely manner
Communicates with candidates, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible
Maintains regular contact and supports candidates to assist them throughout the screening process where necessary
Collaborates with other teams to keep clients informed of issues throughout the screening process
Reviews and maintains a good understanding of service level agreements and performs work in accordance with client requirements
Implements changes to processes as directed following changes to service level agreements
Maintains accurate and up to date records of actions taken in the background screening process
Produces reports for clients that are accurate and representative of the full facts and in line with the accepted standards
Maintains a standard of work that meets the department quality and productivity targets
Conducts phone calls in a manner that is professional and reflects the overall ‘helping people to get hired’ philosophy
Assists team members and works as part of the team to ensure customer expectations are met
Provide timely follow-up and follow through on all requests, reports, and escalations
Maintain a "Continuous Improvement" state of mind and helps to suggest and implement changes
Be open to cross training in other functions outside of immediate scope of responsibility
May assist with mentoring, training, and coaching of new team members within immediate team
More specifically, Researchers will be ensuring a First-class Customer and Candidate experience through verifying education and employment components of the screening package utilizing available resources such as telephone, email, internet, etc.

Qualifications:

Education:

Graduate in any stream

Experience:

1+ years of voice or blended process experience (preferably BGV industry).

Knowlegde & Skills:

Professional written and oral communication skills (English) and to effectively communicate with candidates and customers.
Strong Analytical & typing skills.
Keen to learn attitude.
Ability to take ownership of problems and take proactive action.
Ability to multi-task & prioritize in fast paced environment.
Strong skills in online research, MS Office and email etiquettes.
Ability to review details quickly and methodically.
Confident with telephone communications, including probing for information whilst maintaining good professional relations.

What do we offer:

Please submit resume/CV in English.

All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.

Apply Now

Refine Your Search

entry level customer service representative jobs in india

Researcher I

Business Development Rep III

Researcher 1

Maintenance Services Representative

OTC Process Representative

Factory Warehouse and General Stores Lead

Junior Sales Representative

Sales Representative I - Surgical Innovation

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Business Development Representative (BDR)

Field Operations Executive - Noida

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Lead - E-commerce

Field Operations Executive - Thoraipakkam(Chennai)

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Sales Coordinator

Front Desk Executive or Receptionist

Sales Representative II- Surgical Innovation

Sales Representative I - Structural Heart

Assistant General Manager

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