India Content strategy & information architecture occupations Jobs – 115 Open Jobs Today

Knowledge Management Analyst
TriNet —Hyderabad, Telangana
- Full-time
- Microsoft Office
- Master's degree
- Project management
- Health insurance
Information Architect
Ericsson —Bengaluru, Karnataka
- Analysis skills
- Bachelor's degree
- APIs
Content Specialist - UNIX, LINUX Scripting
Thomson Reuters —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Access
- Oracle
- Software troubleshooting
- Work from home
Senior Content Specialist/ Senior Content Specialist II
Thomson Reuters —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Access
- Oracle
- Software troubleshooting
- Work from home
Knowledge Management & Operations Associate (India)
ClearView Healthcare Partners —Gurugram, Haryana
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Associate STEM Content Analyst - Polymer
Clarivate —Chennai District, Tamil Nadu
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
2d
Ontology / Knowledge Graph Engineer
Ashra Technology —Bangalore City, Bengaluru, Karnataka
- ₹3,97,234.85 - ₹18,00,000.00 a year
- Full-time
- Databases
- APIs
- In-person
Quick apply
9d
Assistant Manager- KX Quals and Clients Publishing- Hyderabad/ Bengaluru
Deloitte —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
PPK - Senior Knowledge Specialist (ET)
Bain & Company Inc —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Director - Digital Content and Customer Experience
MSD —Hyderabad, Telangana
- Full-time
- Marketing
- Salesforce
- Master's degree
1d
#ACN GN - SONG - MT- Adobe Content Management - Senior Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Computer Science
- Marketing
- Master's degree
Senior Knowledge Management Analyst
TriNet —Hyderabad, Telangana
- Full-time
- English
- Microsoft Office
- Project management
- Health insurance
PPK - Senior Knowledge Specialist (ET)
Bain & Co. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Records Schedule
Golden Bit Technologies —Chennai, Tamil Nadu
- ₹18,455 - ₹28,755 a month
- Part-time
- Data analysis skills
- In-person
Quick apply
4d
Taxonomy Analyst
Svitla Systems —Nowshera Murai, Uttar Pradesh
- Full-time
- Microsoft Excel
- English
- SQL
1d
Sr Scientist - Large Molecule Ontology Specialist
Amgen —Hyderabad, Telangana
- Research
- Master's degree
- SQL
5h
CONTENT SUPPORT SPECIALIST
scymes services pvt limited —Andheri, Mumbai, Maharashtra
- ₹20,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
#ACN GN - SONG - MT- Adobe Content Management - Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Marketing
- Master's degree
- Bachelor's degree
Content SME
Tata Consultancy Services —Mumbai, Maharashtra
- Master's degree
- Bachelor's degree
Web Author
WebSenor InfoTech —Remote
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Organisational skills
Quick apply
6d

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Knowledge Management Analyst

TriNet -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Benefits

Health insurance

Qualifications

Knowledge management
Information Systems
Microsoft Office
Master's degree
Project management
Bachelor's degree
Organisational skills
Business Administration
Human Resources
Metadata
AI
Communication skills

Full job description

Job Title: Knowledge Management Analyst

Location: Hyderabad, India
Department: Knowledge Management
Career Level: Analyst
Job Type: Full-Time
Work Hours: Night Shift

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

Job Summary

The Knowledge Management Analyst is responsible for the creation, enhancement, and maintenance of knowledge base content used by internal teams and external customers. This role ensures the accuracy, completeness, and timely review of knowledge articles while collaborating with SMEs, Legal, Product, and Customer Experience teams. The analyst contributes to operational excellence by improving documentation usability and supporting adoption of KM resources.

Key Responsibilities

Create, update, and maintain knowledge base articles
Collaborate with SMEs and internal stakeholders for reviews and approvals
Coordinate Legal review clarifications and follow-ups
Promote and solicit new article topics
Represent KM in applicable project meetings
Serve as KM ambassador for assigned areas
Develop and maintain FAQs, SOPs, and other documentation
Maintain weekly KM reports for project check-ins

Required for All Jobs

Performs other duties as assigned
Complies with all policies and standards

Qualifications

Education

Bachelor’s/master’s degree in human resources, Business Administration, Information Systems, or related field (required)
Equivalent combination of education and experience in knowledge management will be considered

Experience

3+ years of customer experience
1+ years of experience in knowledge management (preferred)

Skills & Competencies

Outstanding written and verbal communication skills
Ability to work cross-functionally and virtually with global teams
Strong interpersonal skills and collaborative mindset
Ability to understand and communicate complex concepts effectively
Strong project management and organizational skills
Proficiency with Microsoft Office Suite, PSFT, SFDC, KM tools
High integrity, resilience, and commitment to quality
Adaptability to fast-paced and evolving business environments

Preferred Skills:

Practical experience using generative AI to streamline KM workflows:
Drafting and refining KB articles, FAQs, and SOPs with tools like Microsoft 365 Copilot, ChatGPT, or similar.
Converting SME notes/transcripts into structured, reusable content using AI summarization and transformation prompts.
Running AI-assisted quality checks (tone, clarity, consistency, reading level) and metadata/tagging suggestions.
Prompt engineering skills: ability to design prompts for role, format, audience, and apply few-shot examples for consistent outputs.
Ability to define and enforce guardrails for responsible AI use: data privacy, PII handling, and Legal/Compliance alignment.
Basic analytics on AI usage and content performance (e.g., query-to-article match rate, AI draft acceptance rate, and edit distance to final).

Work Environment:

Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
This position is 100% in office.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [email protected] to request such an accommodation.

Apply Now

Refine Your Search

content strategy & information architecture occupations jobs in india

Knowledge Management Analyst

Information Architect

Content Specialist - UNIX, LINUX Scripting

Senior Content Specialist/ Senior Content Specialist II

Knowledge Management & Operations Associate (India)

Associate STEM Content Analyst - Polymer

Ontology / Knowledge Graph Engineer

Assistant Manager- KX Quals and Clients Publishing- Hyderabad/ Bengaluru

PPK - Senior Knowledge Specialist (ET)

Director - Digital Content and Customer Experience

#ACN GN - SONG - MT- Adobe Content Management - Senior Manager

Senior Knowledge Management Analyst

PPK - Senior Knowledge Specialist (ET)

Records Schedule

Taxonomy Analyst

Sr Scientist - Large Molecule Ontology Specialist

CONTENT SUPPORT SPECIALIST

#ACN GN - SONG - MT- Adobe Content Management - Manager

Content SME

Web Author

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