Maharashtra Software quality assurance analyst Jobs – 128 Open Jobs Today

Service Desk Analyst I
AutomationEdge —Pune, Maharashtra
- Call employer
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Test Lead (Manual Testing)
Crimson Interactive —Mumbai, Maharashtra
- Full-time
- SQL
- Scripting
- Communication skills
Sr QA
Heaptrace Technology —Pune, Maharashtra
- Full-time
- Databases
- SQL
- AWS
Quick apply
IT Quality Senior Analyst - Assistant Vice President
Citi —Pune, Maharashtra
- Full-time
- Computer Science
- DevOps
- Analysis skills
5d
Associate SQA Engineer
MobileProgramming —Pune, Maharashtra
- SQL
- APIs
- Agile
Axiom CV Developer
NASDAQ —Pune, Maharashtra
- Full-time
- SQL
- Bachelor's degree
- Python
Business System Analyst (BSA)
Saama Technologies Inc —Hinjewadi, Pune, Maharashtra
- Full-time
EOP O9 Global Test Lead
Mondelēz International —Mumbai, Maharashtra
- Full-time
- Azure
- Computer Science
- PMP
Content Analyst
AlphaSense India —Pune, Maharashtra
- Remote
- Google Suite
- Microsoft Excel
- Data analysis skills
Quick apply
Business Analyst
Axis My India —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
- Food provided
Sr IT Analyst
Honeywell —Pune, Maharashtra
- Full-time
- Computer Science
- Research
- Analysis skills
1d
Custom Software Engineer
Accenture —Pune, Maharashtra
- Full-time
- Software troubleshooting
- Continuous improvement
- Scripting
Online Data Analyst - Bengali speakers in India
TELUS Digital —Mumbai, Maharashtra
- Part-time
- English
- Research
Quick apply
Senior Data Specialist
bp —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- System design
- SQL
Python Automation Analyst
Citi —Pune, Maharashtra
- Full-time
- Java
- Analysis skills
- JavaScript
Content Analyst
AlphaSense —Pune, Maharashtra
- Remote
- Google Suite
- Microsoft Excel
- Data analysis skills
Software Tester Intern
IDCLE Tech LLP —Mumbai, Maharashtra
- From ₹8,000 a month
- Azure
- DevOps
- SQL
Quick apply
11d
Analyst Senior, DevOps
FIS Global —Pune, Maharashtra
- Full-time
- Bachelor's degree
- Agile
Information Technology Quality Senior Analyst - Assistant Vice President
Citi —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Flexible schedule
QA Automation Tester
CLUSTOR COMPUTING —Nagpur, Maharashtra
- ₹2,500 - ₹8,000 a month
- Computer Science
- Master's degree
- Analysis skills
Quick apply
6d

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Service Desk Analyst I

AutomationEdge
Pune, Maharashtra

Apply Now

Job details

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
EHR systems
Salesforce
12th Pass
Quality assurance
Epic
Communication skills

Full job description

Job Location: Pune
Experience: 0 – 2 years

Service Desk Analyst 1 will possess exceptional communication skills, a customer-centric mindset, and a passion for delivering excellent technical support to both internal and external customers. This role involves providing first-line assistance to end-users, troubleshooting technical issues, and ensuring the smooth operation of IT systems and equipment via phone, e-mail, chat, self-service or other medium as directed by management. This role supports doctors, nurses, administrative staff or patients with their technology and application needs.

Key Responsibilities:
Responds to end-user requests for technical assistance by phone, email, or ticketing system.
Troubleshoots and resolves basic computer, application, system, device, access, or performance issues.
Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards.
Utilizes product information or solution database to research, troubleshoot, and deliver solutions.
Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed.
Escalates problems to appropriate levels or teams to achieve issue resolution.
May support installs or upgrades of software or devices, set up user profiles, or re-set passwords.
Fulfills all service level standards for response time and quality.
Requirements and Preferences
High School Diploma or G.E.D. equivalent
Experience in one of the following applications: HCHB, EPIC, eCW, Cerner; especially optimizing and improving system workflows based on technical / clinical operational best practices
A strong understanding of technical or clinical/back-office (i.e., troubleshooting, billing/claims) processes
A proven history with solving complex technical or EMR/EHR data and user-related issues
Computer Skills: Microsoft Outlook and Word with advanced Excel skills (Salesforce CRM preferred or similar application platform)
Practical experience with Service Desk ticket tracking systems
Experience with Service Level Agreements (SLAs) in relation to analyst performance

Experience with the Following Strongly Desired:
Associates degree with two years’ training and/or quality assurance experience preferred
SDA 1 Typically requires 0-2 years of related experience.

Contact person : Sarita Rathi ([email protected])

Apply Now

Refine Your Search

software quality assurance analyst jobs in maharashtra

Service Desk Analyst I

Test Lead (Manual Testing)

Sr QA

IT Quality Senior Analyst - Assistant Vice President

Associate SQA Engineer

Axiom CV Developer

Business System Analyst (BSA)

EOP O9 Global Test Lead

Content Analyst

Business Analyst

Sr IT Analyst

Custom Software Engineer

Online Data Analyst - Bengali speakers in India

Senior Data Specialist

Python Automation Analyst

Content Analyst

Software Tester Intern

Analyst Senior, DevOps

Information Technology Quality Senior Analyst - Assistant Vice President

QA Automation Tester

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