Role description/Main duties:
Will be responsible for design, implementation, support and resolution to complex problems relating to network, security, systems, and storage and wireless solutions. This role also encompasses a consultancy and policy component relating to our network technologies. The mid-level Engineer will provide comprehensive design, scoping and technical support to the sales team as well as assisting and complementing the mid to junior level engineers in a mentoring as well as technical capacity.
Responsibilities:
Analyzing, developing, interpreting and evaluating complex system design and architecture specifications, data models and diagrams in the development, configuration and integration of computer systems
Researching, analyzing, evaluating and monitoring network infrastructure to ensure networks are configured to operate at optimal performance
Assessing and recommending improvements to network operations and integrated hardware, software, communications and operating systems
Providing specialist skills in supporting and troubleshooting network problems and emergencies
Installing, configuring, testing, maintaining and administering new and upgraded networks, software, database applications, servers and workstations
Providing network programming in support of specific business needs and requirements
Preparing and maintaining procedures and documentation for network inventory, and recording diagnosis and resolution of network faults, enhancements and modifications to networks, and maintenance instructions
Monitoring network traffic, and activity, capacity and usage to ensure continued integrity and optimal network performance
Taking ownership of the tasks assigned to you
Regular communication with the customers personnel as required
Creating dashboard and workload automations in Splunk and Control-M
Testing the jobs and integrations with other enterprise products.
Essential Skills required to perform the above job role:
Strong understanding of network infrastructure and network hardware.
Ability to think through problems and visualize solutions.
Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, and controllers.
Knowledge of application transport and network infrastructure protocols.
Ability to create accurate network diagrams and documentation for design and planning network communication systems.
Provides specific detailed information for hardware and software selection.
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
Ability to work with all levels of staff within and outside of IT and outside the organization.
A self-starter able to work independently but comfortable working in a team environment.
Good analytical and problem-solving skills.
Dependable and flexible when necessary.
In depth knowledge on Network Splunk Enterprise and its components.
In depth knowledge on Workload Automation Solution and its components.
Finding and fixing network faults.
Special Skills required to perform the job role:
In depth knowledge and experience on Network Management Technologies
In depth knowledge and experience on Networks and Security
In depth knowledge and experience on Nagios XI , Control-M and its components
In depth knowledge on Dynatrace APM tool
In depth Knowledge on ITSM products.
Understanding of ELK(Elastic , Logstash and Kibana)
Understanding of Software Defined Network Procedure
Prior experience in creating custom solutions using various network technologies.
Trade/Professional qualification/Training (including on-the job training) if any:
Dynatrace certified Associate
Accredited Associate BMC Control-M Administrator
Accredited Specialist Service Now ITSM Specialization
ITILV3 Found Ext Certification
