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Requisition Number: 56479
Job Location: Bangalore, IND
Global Grade: Band 5
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 03/07/2026
Posting End Date: 17/07/2026
:
Our Ideal Candidate
Atleaset 10+ years of experience in Technology/Product experince preferrably Pega & Adobe
Deep expertise in Hyper-Personalized Real-Time Interaction Management (RTIM), including:
- Pega Customer Decision Hub (CDH) for central decisioning and real-time inbound/outbound targeting.
- Hands on with Actions and data flows setup in Pega CDH
Excellent Knowledge and understanding of Adobe stack is an added advantage:
- Adobe Campaign Management (ACM) for outbound channel targeting.
- Adobe Customer Data Platform (CDP) for segmentation and paid media targeting.
- Adobe Experience Manager (AEM) for personalized content management.
- Adobe Analytics (AA) for web analytics and marketing journey reporting.
Mobile platform delivery experience for offer journeys through banners and push notifications.
Data engineering and activation experience across real-time and batch ingestion into MarTech tools.
Web capabilities to build end-to-end journeys on mobile and digital channels.
Excellent communication and stakeholder management skills.
Job Summary
Experienced Technology Delivery Lead who manages the successful technical delivery of products with a deep understanding CMS and content workflows – primarily in AEM or similar products. A skilled technology expert who works across multiple squads or hives for delivery of complex Features, Epics & Releases. Must have a proven track record of working in enterprise solution and should have hands on experience implementing mobile solutions. Should have overall 15 to 20 years of experience delivering solutions.
Key Responsibilities
- Define and own content strategy aligned with brand, business and growth objectives
- Support business in appropriate sequencing of the backlog, refinement, and rationalization through a technical lens.
- Oversee the implementation high-quality content including whitepapers, articles, videos and product content
- Ensure consistency in brand guidelines across all content
- Support product launches and campaigns
- Optimize content for SEO, conversions and audience requirement
- Use insights to continuously improve content strategy
- Experience in technology and SaaS products like teamsite, wordpress etc
- Design APIs and ensure they are secure, scalable, and well-documented according to standards
- Manage and mitigate technical risks in the delivery.
- Present Solutions to the architecture review forum.
- "Architecture Review Forum: 4 statements that requires PO's attestation (part of LuW)
- In submitting this initiative for approval at the QPR, I attest that I have started or completed these requirements
- Where I have started but not completed these requirements, this is in accordance with the requirements from the risk group
- Where I have not started, I have received dispensation from the respective risk group(s) to proceed without fulfilling the requirements, in part or in full
- Where I have not received dispensation, I have received approval from the QPR Coordinator to submit this initiative into the proposed backlog for approval"
- Align with technology architects on the target solution design to minimize technical debt.
- Align technical solutions and the applications with established security control requirements, ensuring compliance and risk mitigation to avoid potential penalties
- Collaborate with Security Champions to identify and implement the necessary security controls tailored to the specific delivery or process. Identify Applicable Security controls by engaging with Security Champs
- Review and approve the chapter 1 & 2 of the Solution Intent within the eSDLC framework before it proceeds to Domain or Country Architect approval.
- "Technology Governance
- Comply with System Delivery controls and attest for it with every (technical) release to production
- The controls cover: Requirements, Architecture (see Architecture Review Forum below), Security (see Cyber Security Services below), Development, Testing, IT Resilience, Service Level Management, Tech Operations & Support, Release Management, SW Configuration Management"
- Complete comprehensive security impact assessments to ensure compliance with governance requirements and mitigate potential risks.
- Ensure compliance with bank compliance guidelines & standards (e.g., data protection), address tech compliance (ESDLC) requirements throughout the delivery lifecycle
- Perform solution sizing, design detailed technological solutions for platforms, applications, or collections of applications.
- Collaborate with IT Change and Release Managers to develop strategic delivery and release plans with technical dependencies.
- Proactively identify cross-hive or squad dependencies and risks, and develop mitigation plans to address them without waiting for formal planning sessions.
- Develop change implementation, release plans, and run books with technical dependencies, aligning all partners with support from the squad and architect.
- Regularly reviews squad metrics in regards to Predictability, Quality, Squad Sentiment and supports the team to better value delivery.
- Work with chapters to promote quality engineering, technical craftsmanship and drive solution standardization and service reusability.
- Develop and drive application strategy and roadmap in collaboration with the Subdomain Tech Lead.
- Ensure the technical consistency of solutions in the Hive with the business architecture, technology architecture and enterprise technology standards.
- Execute the Hive’s product vision with the Chief Product Owner.
- CPO drive technology roadmap collaboration with the SDTL and Engineering Lead.
- Communicate technical feasibility and constraints, articulate clear explanation of technical issues to stakeholders
- Contribute to technical innovation and share knowledge within the engineering community.
- Stay updated on emerging technolgies, lead internal workshops and seminars, encourage team participation in innovation initiatives
- Influence prioritization for technology backlog and strategic initiatives.
- Incorporate considerations of technical debt into the roadmap alongside customer outcomes, ensuring a balanced approach to long-term sustainability.
- Align detailed technical solutions with strategic roadmaps, long-term architecture and product/platform vision and with overall organization's technology direction and standards
- Support the squad in clearly slice the back log into independently shippable experience for customers and responsible for technical delivery and technical excellence across the squads.
- Identify and address technical and design dependencies to enhance the speed and quality of delivery, ensuring smooth delivery.
- Accountable to work with technical counterparts to mitigate technical debt and balance risk, and regulatory items with new features, functionality, or changes to keep the cost of change low.
- Responsible to work in partnership with technology to ensure a balance of functional and non-functional requirements are represented in the backlog and that there is an approach to mitigate or avoid technical debt.
- Lead the squad in defining both functional and non-functional requirements, ensuring critical aspects like API response times and overall system performance are met.
- Act as an expert for resolving technical and design issues.
- Drive an accountable and sensible technical direction to build reusable, scalable and interoperable solutions that integrate with existing investments.
- Collaborate with vendors to integrate vendor deliverables with internal systesm and resolve any issues impacting delivery.
- Drive POC or RFP and vendor evaluation exercise along with PO to ensure SCB technical standards are evaluated.
- Create and Manage the E2E Implementation architecture with very strong knowledge in Pega CDH architecture, customization, configuration, integration, coding, design patterns and custom business logic
- Engagement during requirements gathering
- Design review of CDH solutions including integrations
- Guidance of best practices for Pega CDH implementations
- Identify potential project risks and issues
- Support anchoring of overall technical solution while cascading the same to project delivery teams
- Creating the optimum technical solution in the context of the customer's environment, requirements, and financial resources.
- Ensure adherence to Bank’s standards and acceptance at architectural review meeting.
- Development of Data Flows/Data Sets/Strategies required to support the Reporting Requirements
- Understanding the NBA requirements and the complete CDH architecture
- Reviewing and contributing to the deployment activities and practices
- Contributing to overall technical solution and putting it to practice
Business
- Develop and drive application strategy and roadmap in collaboration with the Subdomain Tech Lead.
Processes
- Regularly reviews squad metrics in regard to Predictability, Quality, Squad Sentiment and supports the team to better value delivery.
- Work with chapters to promote quality engineering, technical craftsmanship and drive solution standardization and service reusability.
People & Talent
- Contribute to technical innovation and share knowledge within the engineering community.
- Stay updated on emerging technologies, lead internal workshops and seminars, encourage team participation in innovation initiatives
Risk Management
- Proactively manage risk related to solutioning and delivery
Governance
Technology Governance
- Comply with System Delivery controls and attest for it with every (technical) release to production
- The controls cover: Requirements, Architecture (see Architecture Review Forum below), Security (see Cyber Security Services below), Development, Testing, IT Resilience, Service Level Management, Tech Operations & Support, Release Management, SW Configuration Management
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
- PO, CPO, Country business and Operations, Architects, Els, Quality Engineers, Release Managers.
Other Responsibilities
- Must work closely with chapter leads and chapter area leads to facilitate skill development. Should collaborate across squads and hives to share expertise and knowledge.
Skills and Experience
- CMS products
- AEM or similar products
- Mobile Platform Skills
- Javascript
Qualifications
- No Specific Certification is required, but a wide range of cloud , architecture certifications and trainings are expected
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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